UCDOPP5569 Multifunction Devices and Printers, and Associated Services

Short description

UCD is seeking to appoint a suitable experienced Contractor to provide Multifunction Devices and Printers, and Associated Services to University College Dublin as follows: (i) Supply of equipment for the Student and Staff print/copy/scan (Copi-Print UCD). (ii) Supply of equipment for purchase by UCD staff (iii) Maintain the existing portfolio of equipment – see UCDOPP5569 Existing Equipment Asset Register (iv) Provide full time Service Manager and part time Staff Member

Description of the procurement

UCD is seeking to appoint a suitable experienced Contractor to provide Multifunction Devices and Printers, and Associated Services to University College Dublin as follows: (i) Supply of equipment for the Student and Staff print/copy/scan (Copi-Print UCD). (ii) Supply of equipment for purchase by UCD staff (iii) Maintain the existing portfolio of equipment – see UCDOPP5569 Asset Register (iv) Provide full time Service Manager and part time Staff Member

Description

1. Product longevity and warranty
Repair or replacement of the equipment and each of its components must be covered by the warranty terms for a minimum of one year from the date of commissioning. The tenderer must confirm that genuine or equivalent spare parts will be available for at least ten years from the date of purchase. Where repair work is undertaken the maximum time period from notification of the fault through to its resolution must be stated together with the provision which will be made for temporary alternative equipment where required.
Verification: Tenderers must provide a copy of the warranty terms which includes the above requirements.
2. Installation instructions and user information
The equipment must be supplied with installation instructions and user information in printed (on the packaging and/or on documentation accompanying the product) and electronic format, which include the following:
a. Full installation instructions, including:
i. instructions specifying that the equipment shall be installed by fully trained fitters;
ii. any specific precautions that shall be taken when the equipment is assembled or installed;
iii. instructions specifying how the control settings of the equipment shall be adjusted properly after installation;
iv. information on who the fitter can approach for guidance on installation;

b. Operating instructions for service personnel;

c. User information, including:
i. references to competent installers and service personnel;
ii. recommendations on the proper use and maintenance of the equipment;
iii. advice on how users can minimise the environmental impact of the equipment, in particular information on use to minimise energy consumption;
iv. if applicable, information on how diagnostic results should be interpreted and how they can be improved;
v. information about which spare parts can be replaced;
d. Details for end-of-life handling, including contact details for the scheme responsible for WEEE.
Verification: A copy of the installation instructions and user information which will be supplied with the equipment must be provided in electronic format as part of the tender.
3. End-of-life service
Tenderers must provide a service for the re-use and recycling of the whole product or of components requiring selective treatment in accordance with Annex VII of the WEEE Directive, for equipment that has reached the end of its service life. The service must comprise the following activities:
• Collection (take back system);
• Functional testing, servicing, repair and upgrading to prepare products or components for re-use;
• Dismantling for component re-use, recycling and/or disposal.
Preparation for re-use, recycling and disposal operations must be carried out in full compliance with the requirements in Article 8 and Annexes VII and VIII of the (recast) WEEE Directive 2012/19/EU (as amended) and with reference to the list of components for selective treatment.
Verification: The tenderer must provide details of the arrangements for collection, preparation for re-use, and recycling/disposal. This must include valid proof of the producer’s registration with the national registration scheme for WEEE.
4. Confirmation of WEEE reporting
At the time of submitting an invoice in respect of any products supplied under the contract, the contractor must provide evidence that the producer has reported these products to the national registration body, in accordance with S.I. 149/2014 (as amended) on waste electrical and electronic equipment. This may be in the form of a link showing the producer’s up-to-date registration with the national registration body.