Single Party Framework for the provision of a fixed voice framework for Dublin City Council
Dublin City Council
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the Provision of Fixed Voice and Freephone Services to Dublin City Council (DCC) to include maintenance and associated services. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 7590131
DeadlineThe time limit for receipt of tenders was 2026-04-30. The procurement was published on 2026-03-23.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- โข Computer-aided design (CAD) software package โบ Computer-aided design (CAD) system
- โข Document creation, drawing, imaging, scheduling and productivity software development services โบ Drawing and imaging software development services โบ Computer-aided design (CAD) software development services
- โข IT services: consulting, software development, Internet and support โบ Computer support and consultancy services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-03-23 | Contract notice |
| 2026-09-22 | Contract award notice |
Contract notice (2026-03-23)
Object
Scope of the procurement
Title: Single Party Framework for the provision of a fixed voice framework for Dublin City Council
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 3 500 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 4 months
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-04-30 12:00:00 ๐
Conditions for opening of tenders: 2026-04-30 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7590131
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 days
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-04-30 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7590131
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-04-17 12:00:00 ๐
Contracting authority
Name and addresses
Name: Dublin City Council
National registration number:
Postal address: Civic Offices, Wood Quay
Postal code: D08 RF3F
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: colette.reilly@dublincity.ie ๐ง
Phone: 01 222222 ๐
URL: https://www.dublincity.ie ๐
Address of the buyer profile: https://www.dublincity.ie ๐
Type of the contracting authority
Regional or local authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7590131 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7590131 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 058-201544 (2026-03-23)
Object
Scope of the procurement
Title: Single Party Framework for the provision of a fixed voice framework for Dublin City Council
Short description:
Dublin City Council (DCC) wishes to invite tenders using the Open Procedure to establish a Single Party Framework Agreement for the Provision of Fixed Voice and Freephone Services to Dublin City Council (DCC) to include maintenance and associated services. Please note that this project is subject to funding. For further information please refer to documentation available to download from www.etenders.gov.ie Resource ID 7590131
Show more
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 3 500 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services:
Place of performance: Dublin ๐๏ธ
Duration: 4 months
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-04-30 12:00:00 ๐
Conditions for opening of tenders: 2026-04-30 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7590131
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12 days
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โ
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-04-30 12:30:00 ๐
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7590131
Electronic invoicing: Required
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2026-04-17 12:00:00 ๐
Contracting authority
Name and addresses
Name: Dublin City Council
National registration number:
IE4773215U
Postal address: Civic Offices, Wood Quay
Postal code: D08 RF3F
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: colette.reilly@dublincity.ie ๐ง
Phone: 01 222222 ๐
URL: https://www.dublincity.ie ๐
Address of the buyer profile: https://www.dublincity.ie ๐
Type of the contracting authority
Regional or local authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7590131 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7590131 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Same as: Review body
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2026/S 058-201544 (2026-03-23)
Contract award notice (2026-09-22)
Object
Scope of the procurement
Estimated value excluding VAT: 3 500 000 EUR ๐ฐ
Maximum value of the framework agreements in this notice: 3 500 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Network architecture, network porting and Migration, Support and Maintenance, additional enhanced support and E-billing and Service Management @ 40%
Quality criterion (weighting): 40
Quality criterion (name): Proposed support team and Contract Management @ 10%
Quality criterion (weighting): 10
Cost criterion (name): Cost @50%
Cost criterion (weighting): 50
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-07-13 ๐
Information about tenders
Number of tenders received: 3
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 3 500 000 EUR ๐ฐ
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Contracting authority
Name and addresses
Phone: 01 2222222 ๐
Source: OJS 2026/S 184-656109 (2026-09-22)
Object
Scope of the procurement
Estimated value excluding VAT: 3 500 000 EUR ๐ฐ
Maximum value of the framework agreements in this notice: 3 500 000 EUR ๐ฐ
Award criteria
Quality criterion (name): Network architecture, network porting and Migration, Support and Maintenance, additional enhanced support and E-billing and Service Management @ 40%
Quality criterion (weighting): 40
Quality criterion (name): Proposed support team and Contract Management @ 10%
Quality criterion (weighting): 10
Cost criterion (name): Cost @50%
Cost criterion (weighting): 50
Procedure
Weight type: Weight (percentage, exact)
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
458209
Date of conclusion of the contract: 2026-07-13 ๐
Information about tenders
Number of tenders received: 3
Information on value of the contract/lot (excluding VAT)
Maximum value of the framework agreement: 3 500 000 EUR ๐ฐ
Tender identifier:
000170752
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: eircom Limited (t/a eir business)_18711
National registration number:
907674
Postal address: 2 Heuston South Quarter, St. Johns Road, Dublin 8.
Postal code: D08 Y42N
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: noeline.hogg@eirbusiness.ie ๐ง
Phone: 0851744917 ๐
Fax: 016007715 ๐
URL: www.eir.ie ๐
Size of the economic operator: Large
Contracting authority
Name and addresses
Phone: 01 2222222 ๐
Source: OJS 2026/S 184-656109 (2026-09-22)
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