Service Now Licenses for the operation of Sound and Vision
Coimisiún na Meán
Coimisiún na Meán (An Coimisiún, the Commission), is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media landscape. As the independent media regulator, we are responsible for regulating broadcasters, video-on-demand providers and online platforms established in Ireland. Our wide-reaching remit also includes supporting and developing the Irish media sector. Our organisation was established in March 2023, further to the provisions of the Online Safety and Media Regulation Act 2022. Further information can be found here: www.cnam.ie/about An Commission’s current licensing includes the following components. PROD13074 ServiceNow® App Engine Fulfiller User PROD12706 ServiceNow® DevOps Standard DevOps User PROD19392 ServiceNow® Integration Hub Starter Transactions PROD16380 ServiceNow® Impact Transition Success An Commission is looking to continue these licenses (or renamed updated equivalent) with the quantities outlined above. The current licensing is due to expire on the 30th April 2026.
DeadlineThe time limit for receipt of tenders was 2026-03-02. The procurement was published on 2026-01-30.
Who? What?- • Software-related services › Software consultancy services
- • Software-related services › Software development services
- • Software-related services › Software supply services
- • Software-related services › Software support services
- • Aττική › Βόρειος Τομέας Αθηνών
- • Eastern and Midland › Dublin
Procurement history
| Date | Document |
|---|---|
| 2026-01-30 | Contract notice |
Contract notice (2026-01-30)
Object
Scope of the procurement
Title: Service Now Licenses for the operation of Sound and Vision
Short description:
“Coimisiún na Meán (An Coimisiún, the Commission), is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media...”
Show more
Type of contract: Services
Products/services: Software support services 📦
Estimated value excluding VAT: 240 000 EUR 💰
Description
Internal identifier:
Estimated value excluding VAT: 240 000 EUR 💰
Description of the procurement:
“Coimisiún na Meán (An Coimisiún, the Commission), is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media...”
Show more
Type of contract: Services
Products/services: Software support services 📦
Additional products/services:
Aim of strategic procurement: Reduction of environmental impacts
“As per the published tender documents”
Approach to reducing environmental impacts: Climate change mitigation
Social objective promoted: Gender equality
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons
Green Procurement Criteria: National Green Public Procurement criteria
Town: Dublin
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 36 months
Title
Lot Identification Number:
Scope of the procurement
Additional products/services:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-02 00:00:00 📅
Conditions for opening of tenders: 2026-03-02 00:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7405484
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 90 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-02 00:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7405484”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-02-20 00:00:00 📅
Contracting authority
Name and addresses
Name: Coimisiún na Meán
National registration number:
Postal address: 1 Shelbourne Buildings, Shelbourne Road, Dublin, D04 NP20
Postal code: D04 NP20
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: jmurphy@cnam.ie 📧
Phone: +3536441200 📞
URL: https://www.cnam.ie 🌏
Address of the buyer profile: https://www.cnam.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7405484 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7405484 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2026/S 023-077732 (2026-01-30)
Object
Scope of the procurement
Title: Service Now Licenses for the operation of Sound and Vision
Short description:
“Coimisiún na Meán (An Coimisiún, the Commission), is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media...”
Type of contract: Services
Products/services: Software support services 📦
Estimated value excluding VAT: 240 000 EUR 💰
Description
Internal identifier:
0
Estimated value excluding VAT: 240 000 EUR 💰
Description of the procurement:
“Coimisiún na Meán (An Coimisiún, the Commission), is Ireland’s agency for developing and regulating a thriving, diverse, creative, safe and trusted media...”
Type of contract: Services
Products/services: Software support services 📦
Additional products/services:
Show more (1)
“As per the published tender documents”
Approach to reducing environmental impacts: Climate change mitigation
Social objective promoted: Gender equality
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are not included because the procurement is not intended for use by natural persons
Green Procurement Criteria: National Green Public Procurement criteria
Town: Dublin
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 36 months
Title
Lot Identification Number:
LOT-0001
Scope of the procurement
Additional products/services:
Show more (1)
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-02 00:00:00 📅
Conditions for opening of tenders: 2026-03-02 00:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7405484
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 90 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-02 00:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7405484”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-02-20 00:00:00 📅
Contracting authority
Name and addresses
Name: Coimisiún na Meán
National registration number:
N/A
Postal address: 1 Shelbourne Buildings, Shelbourne Road, Dublin, D04 NP20
Postal code: D04 NP20
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: jmurphy@cnam.ie 📧
Phone: +3536441200 📞
URL: https://www.cnam.ie 🌏
Address of the buyer profile: https://www.cnam.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7405484 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7405484 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2026/S 023-077732 (2026-01-30)
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