P20883 CUSS and CUPPS Dublin and Cork Airport

daa plc

P20883 CUSS and CUPPs Dublin and Cork Airport daa is the Airport Operator for both Dublin and Cork Airports. daa is responsible for delivering technology services to airlines operating within Dublin and Cork Airports to support check-in, self-service, bag drop and boarding processes. These services are critical to the operation and must be available on a 24 7 basis. Currently daa provide the below services to its Airlines and Handlers operating in Dublin and Cork Airports. 1. Common Use Passenger Processing Platform (CUPPS) encompassing both hardware and software elements to support traditional agent check-in and boarding processes. 2. Common Use Self Service Technology (CUSS) encompassing both hardware and software elements to support passenger Self Service for check-in and Bag Drop transactions, including Bag Weight and Payments. 3. Technology support services to ensure that the CUPPS/CUSS hardware and software solutions are fully operational on a 24 7 basis. Both the hardware and software have been kept current and secure. Dublin Airport CUPPS is hosted on-premise while Cork Airport CUPPS is a cloud-based system.

Deadline

The time limit for receipt of tenders was 2026-03-24. The procurement was published on 2026-02-20.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2026-02-20 Contract notice
2026-08-12 Contract award notice
Contract notice (2026-02-20)
Object
Scope of the procurement
Title: P20883 CUSS and CUPPS Dublin and Cork Airport
Short description:
P20883 CUSS and CUPPs Dublin and Cork Airport daa is the Airport Operator for both Dublin and Cork Airports. daa is responsible for delivering technology services to airlines operating within Dublin and Cork Airports to support check-in, self-service, bag drop and boarding processes. These services are critical to the operation and must be available on a 24 7 basis. Currently daa provide the below services to its Airlines and Handlers operating in Dublin and Cork Airports. 1. Common Use Passenger Processing Platform (CUPPS) encompassing both hardware and software elements to support traditional agent check-in and boarding processes. 2. Common Use Self Service Technology (CUSS) encompassing both hardware and software elements to support passenger Self Service for check-in and Bag Drop transactions, including Bag Weight and Payments. 3. Technology support services to ensure that the CUPPS/CUSS hardware and software solutions are fully operational on a 24 7 basis. Both the hardware and software have been kept current and secure. Dublin Airport CUPPS is hosted on-premise while Cork Airport CUPPS is a cloud-based system.
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Type of contract: Services
Products/services: Computer network services ๐Ÿ“ฆ
Estimated value excluding VAT: 0 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Additional products/services: Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 60 months
Maximum renewals: 2
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-03-24 15:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2026-03-24 15:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7567279
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 4 months
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-03-24 15:30:00 ๐Ÿ“…
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7567279
Deadline for requesting additional information: 2026-03-09 15:00:00 ๐Ÿ“…
The contract has performance execution conditions โœ…

Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: See RFT documents
Conditions related to the contract
Contract performance conditions: See RFT documents

Contracting authority
Name and addresses
Name: daa plc
National registration number: 9401
Postal address: DAC Three the Green
Postal code: K67 X4X5
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@dublinairport.com ๐Ÿ“ง
Phone: 944001 ๐Ÿ“ž
URL: https://daa.ie ๐ŸŒ
Address of the buyer profile: https://daa.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Airport-related activities
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7567279 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7567279 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Same as: Review body
Source: OJS 2026/S 038-127598 (2026-02-20)
Contract award notice (2026-08-12)
Object
Scope of the procurement
Estimated value excluding VAT: 0 EUR ๐Ÿ’ฐ
Total value of the procurement (excluding VAT): 0 EUR ๐Ÿ’ฐ

Award of contract
A contract/lot is awarded โœ…
Lot Identification Number: LOT-0001
Contract Number: 453758
Date of conclusion of the contract: 2026-06-01 ๐Ÿ“…
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 0 EUR ๐Ÿ’ฐ
Tender identifier: 000164810
Identifier of lot or group of lots: LOT-0001
Name and address of the contractor
Name: AeroCloud Systems
National registration number: 9401
Department: IT solutions
Postal address: 3rd Floor, Highbank House, 2275 Exchange Street, Stockport, SK3 OET
Postal code: SK3 OET
Postal town: Stockport
Country: United Kingdom ๐Ÿ‡ฌ๐Ÿ‡ง
E-mail: harry.carson@aerocloudsystems.com ๐Ÿ“ง
URL: www.aerocloud.com ๐ŸŒ
Information exchange endpoint (URL): www.aerocloud.com ๐ŸŒ
Size of the economic operator: Medium

Contracting authority
Name and addresses
Phone: 019444000 ๐Ÿ“ž
Source: OJS 2026/S 155-562252 (2026-08-12)