2025P221 - PROVISION OF SUPPORT AND MAINTENANCE SERVICES OF EXPENSE@WORK SYSTEM FOR THE CENTRAL BANK OF IRELAND

Contract notice (2026-05-15)
Object
Scope of the procurement
Title: 2025P221 - PROVISION OF SUPPORT AND MAINTENANCE SERVICES OF EXPENSE@WORK SYSTEM FOR THE CENTRAL BANK OF IRELAND
Short description:
“PROVISION OF SUPPORT AND MAINTENANCE SERVICES OF EXPENSE@WORK SYSTEM FOR THE CENTRAL BANK OF IRELAND”
Type of contract: Services
Products/services: Software support services 📦
Estimated value excluding VAT: 400 000 EUR 💰
Description
Internal identifier: 0
Estimated value excluding VAT: 400 000 EUR 💰
Description of the procurement:
“PROVISION OF SUPPORT AND MAINTENANCE SERVICES OF EXPENSE@WORK SYSTEM FOR THE CENTRAL BANK OF IRELAND”
Type of contract: Services
Products/services: Software support services 📦
Additional products/services: Software maintenance and repair services 📦
Country: Ireland 🇮🇪
Place of performance: Dublin 🏙️
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Description
Main site or place of performance:
“Validity Period Please refer to the Tenderers Statement at Appendix 2 of the ITT.”
Scope of the procurement
Additional products/services: Software maintenance and repair services 📦

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-06-16 12:00:00 📅
Conditions for opening of tenders: 2026-06-16 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8045077
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 180
Tendering terms
Tenderers may submit more than one tender
Opening date: 2026-06-16 12:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=8045077”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Allowed
Electronic ordering will be used ✅
Electronic payment will be used ✅
Deadline for requesting additional information: 2026-05-22 12:00:00 📅

Contracting authority
Name and addresses
Name: Central Bank of Ireland
National registration number: N/a
Postal address: New Wapping Street, North Wall Quay, Dublin 1
Postal code: D01 F7X3
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: tenders2@centralbank.ie 📧
Phone: +353 (0) 1 2246000 📞
Fax: +353 (0) 1 2245550 📠
URL: http://www.centralbank.ie 🌏
Address of the buyer profile: http://www.centralbank.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Economic and financial affairs
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=8045077 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=8045077 🌏
Electronic submission: Required

Complementary information
Additional information

“Having regard to the nature of the Central Bank’s requirements, the contract value identified in this notice represents the Central Bank’s best estimate....”    Show more
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2026/S 094-337325 (2026-05-15)