Website Maintenance and Enhancement Services for the Gambling Regulatory Authority of Ireland (GRAI)

Gambling Regulatory Authority of Ireland

The GRAI a tendering for the provision of website support, maintenance and enhancements services, to include incident management, service request management, change management, the provision of upgrades, bug fixes, patches, and any other technical supports necessary for the GRAI to operate the solution.

Deadline
The time limit for receipt of tenders was 2025-12-05. The procurement was published on 2025-10-30.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-10-30 Contract notice
Contract notice (2025-10-30)
Object
Scope of the procurement
Title: Website Maintenance and Enhancement Services for the Gambling Regulatory Authority of Ireland (GRAI)
Short description:
โ€œThe GRAI a tendering for the provision of website support, maintenance and enhancements services, to include incident management, service request...โ€    Show more
Type of contract: Services
Products/services: World wide web (www) site operation host services ๐Ÿ“ฆ
Estimated value excluding VAT: 400 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe GRAI a tendering for the provision of website support, maintenance and enhancements services, to include incident management, service request...โ€    Show more
Additional products/services: World wide web (www) site design services ๐Ÿ“ฆ
Additional products/services: System, storage and content management software package ๐Ÿ“ฆ
Additional products/services: Content management software package ๐Ÿ“ฆ
Additional products/services: System, storage and content management software development services ๐Ÿ“ฆ
Additional products/services: Content management software development services ๐Ÿ“ฆ
Additional products/services: Web page editing software package ๐Ÿ“ฆ
Additional products/services: Web page editing software development services ๐Ÿ“ฆ
Additional products/services: Web server software package ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 4 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-12-05 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-12-05 12:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6890593
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 180

Contracting authority
Name and addresses
Name: Gambling Regulatory Authority of Ireland
National registration number: Gambling Regulatory Authority of Ireland (GRAI)
Postal address: Floor 3, Ballaugh House, 73 Mount Street Lower, D02 PX37
Postal code: D02 PX37
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: communications@grai.ie ๐Ÿ“ง
Phone: 015391900 ๐Ÿ“ž
Address of the buyer profile: https://www.etenders.gov.ie/ ๐ŸŒ
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6890593 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6890593 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 211-726245 (2025-10-30)