TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Electricity Supply Board ( ESB )
The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.
DeadlineThe time limit for receipt of tenders was 2025-08-07. The procurement was published on 2025-07-07.
Who? What?- โข Business transaction and personal business software development services โบ Sales, marketing and business intelligence software development services โบ Business intelligence software development services
- โข Computer-related services โบ Computer-related management services
- โข Data-processing services โบ Data analysis services
- โข Data-processing services โบ Data collection and collation services
- โข Programming services of application software โบ Software development services utilities
- โข Programming services of application software โบ Industry specific software development services
- โข Programming services of packaged software products โบ Programming services of systems and user software
- โข Provider services โบ Application service providers
- โข Software programming and consultancy services โบ Software-related services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-07-07 | Contract notice |
Contract notice (2025-07-07)
Object
Scope of the procurement
Title: TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Short description:
โThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description
Internal identifier:
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description of the procurement:
โThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Additional products/services: Programming services of application software ๐ฆ
Programming services of systems and user software ๐ฆ
Industry specific software development services ๐ฆ
Business intelligence software development services ๐ฆ
Software development services utilities ๐ฆ
Software programming and consultancy services ๐ฆ
Computer-related management services ๐ฆ
Computer-related services ๐ฆ
Software-related services ๐ฆ
Data-processing services ๐ฆ
Data collection and collation services ๐ฆ
Data analysis services ๐ฆ
Application service providers ๐ฆ
Programming services of packaged software products ๐ฆ
Approach to reducing environmental impacts: Other
Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 3 (YEAR)
The time frame below is expressed in number of years.
Duration
Start date: 2026-01-01 ๐
Description
Maximum renewals: 2
Information about options
Options โ
Description of options:
โAs per document issued with Tender ID:6067210โ
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Programming services of application software ๐ฆ
Programming services of systems and user software ๐ฆ
Industry specific software development services ๐ฆ
Business intelligence software development services ๐ฆ
Software development services utilities ๐ฆ
Software programming and consultancy services ๐ฆ
Computer-related management services ๐ฆ
Computer-related services ๐ฆ
Software-related services ๐ฆ
Data-processing services ๐ฆ
Data collection and collation services ๐ฆ
Data analysis services ๐ฆ
Application service providers ๐ฆ
Programming services of packaged software products ๐ฆ
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-07 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โAs per document issued with Tender ID:6067210โ
Conditions related to the contract
Contract performance conditions:
โAs per document issued with Tender ID:6067210โ
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: fiona.farrell@esb.ie ๐ง
Phone: 017027005 ๐
URL: https://www.esb.ie ๐
Address of the buyer profile: https://www.esb.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6067210 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6067210 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures:
โAs per document issued with Tender ID:6067210โ
Source: OJS 2025/S 129-447181 (2025-07-07)
Object
Scope of the procurement
Title: TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Short description:
โThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description
Internal identifier:
0
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description of the procurement:
โThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Additional products/services: Programming services of application software ๐ฆ
Programming services of systems and user software ๐ฆ
Industry specific software development services ๐ฆ
Business intelligence software development services ๐ฆ
Software development services utilities ๐ฆ
Software programming and consultancy services ๐ฆ
Computer-related management services ๐ฆ
Computer-related services ๐ฆ
Software-related services ๐ฆ
Data-processing services ๐ฆ
Data collection and collation services ๐ฆ
Data analysis services ๐ฆ
Application service providers ๐ฆ
Programming services of packaged software products ๐ฆ
Approach to reducing environmental impacts: Other
Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 3 (YEAR)
The time frame below is expressed in number of years.
Duration
Start date: 2026-01-01 ๐
Description
Maximum renewals: 2
Information about options
Options โ
Description of options:
โAs per document issued with Tender ID:6067210โ
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Programming services of application software ๐ฆ
Programming services of systems and user software ๐ฆ
Industry specific software development services ๐ฆ
Business intelligence software development services ๐ฆ
Software development services utilities ๐ฆ
Software programming and consultancy services ๐ฆ
Computer-related management services ๐ฆ
Computer-related services ๐ฆ
Software-related services ๐ฆ
Data-processing services ๐ฆ
Data collection and collation services ๐ฆ
Data analysis services ๐ฆ
Application service providers ๐ฆ
Programming services of packaged software products ๐ฆ
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-07 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โAs per document issued with Tender ID:6067210โ
Conditions related to the contract
Contract performance conditions:
โAs per document issued with Tender ID:6067210โ
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: fiona.farrell@esb.ie ๐ง
Phone: 017027005 ๐
URL: https://www.esb.ie ๐
Address of the buyer profile: https://www.esb.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6067210 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6067210 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures:
โAs per document issued with Tender ID:6067210โ
Source: OJS 2025/S 129-447181 (2025-07-07)
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