TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Electricity Supply Board ( ESB )
The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.
DeadlineThe time limit for receipt of tenders was 2025-08-07. The procurement was published on 2025-07-07.
Who? What?- โข Business transaction and personal business software development services โบ Sales, marketing and business intelligence software development services โบ Business intelligence software development services
- โข Computer-related services โบ Computer-related management services
- โข Data-processing services โบ Data analysis services
- โข Data-processing services โบ Data collection and collation services
- โข Programming services of application software โบ Industry specific software development services
- โข Programming services of application software โบ Software development services utilities
- โข Programming services of packaged software products โบ Programming services of systems and user software
- โข Provider services โบ Application service providers
- โข Software programming and consultancy services โบ Software-related services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-07-07 | Contract notice |
Contract notice (2025-07-07)
Object
Scope of the procurement
Title: TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description
Internal identifier:
Additional products/services:
Approach to reducing environmental impacts: Other
Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 3 years
Duration
Start date: 2026-01-01 ๐
Description
Maximum renewals: 2
Information about options
Options โ
Description of options: As per document issued with Tender ID:6067210
Title
Lot Identification Number:
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-07 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As per document issued with Tender ID:6067210
Conditions related to the contract
Contract performance conditions: As per document issued with Tender ID:6067210
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number:
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: fiona.farrell@esb.ie ๐ง
Phone: 017027005 ๐
URL: https://www.esb.ie ๐
Address of the buyer profile: https://www.esb.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6067210 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6067210 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: As per document issued with Tender ID:6067210
Source: OJS 2025/S 129-447181 (2025-07-07)
Object
Scope of the procurement
Title: TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Short description:
The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.
Show more
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 750 000 EUR ๐ฐ
Description
Internal identifier:
0
Additional products/services:
+ 11 more
Town: Dublin
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 3 years
Duration
Start date: 2026-01-01 ๐
Description
Maximum renewals: 2
Information about options
Options โ
Description of options: As per document issued with Tender ID:6067210
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-07 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: As per document issued with Tender ID:6067210
Conditions related to the contract
Contract performance conditions: As per document issued with Tender ID:6067210
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number:
ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: fiona.farrell@esb.ie ๐ง
Phone: 017027005 ๐
URL: https://www.esb.ie ๐
Address of the buyer profile: https://www.esb.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6067210 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6067210 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Review procedure
Precise information on deadline(s) for review procedures: As per document issued with Tender ID:6067210
Source: OJS 2025/S 129-447181 (2025-07-07)
New procurements in related categories ๐
- IT services: consulting, software development, Internet and support (>20 new procurements)
- Computer audit and testing services (3)
- Computer back-up and catalogue conversion services (2)
- Computer network services (5)
- Computer support and consultancy services (5)
- Computer-related services (5)
- Data services (5)
- Hardware consultancy services (1)
- Internet services (4)
- Software programming and consultancy services (>20)