TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution

Electricity Supply Board ( ESB )

The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.

Deadline

The time limit for receipt of tenders was 2025-08-07. The procurement was published on 2025-07-07.

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2025-07-07 Contract notice
Contract notice (2025-07-07)
Object
Scope of the procurement
Title: TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Short description:
โ€œThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 750 000 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 750 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Programming services of application software ๐Ÿ“ฆ
Programming services of systems and user software ๐Ÿ“ฆ
Industry specific software development services ๐Ÿ“ฆ
Business intelligence software development services ๐Ÿ“ฆ
Software development services utilities ๐Ÿ“ฆ
Software programming and consultancy services ๐Ÿ“ฆ
Computer-related management services ๐Ÿ“ฆ
Computer-related services ๐Ÿ“ฆ
Software-related services ๐Ÿ“ฆ
Data-processing services ๐Ÿ“ฆ
Data collection and collation services ๐Ÿ“ฆ
Data analysis services ๐Ÿ“ฆ
Application service providers ๐Ÿ“ฆ
Programming services of packaged software products ๐Ÿ“ฆ
Approach to reducing environmental impacts: Other
Town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 3 (YEAR)
The time frame below is expressed in number of years.
Duration
Start date: 2026-01-01 ๐Ÿ“…
Description
Maximum renewals: 2
Information about options
Options โœ…
Description of options:
โ€œAs per document issued with Tender ID:6067210โ€
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Programming services of application software ๐Ÿ“ฆ
Programming services of systems and user software ๐Ÿ“ฆ
Industry specific software development services ๐Ÿ“ฆ
Business intelligence software development services ๐Ÿ“ฆ
Software development services utilities ๐Ÿ“ฆ
Software programming and consultancy services ๐Ÿ“ฆ
Computer-related management services ๐Ÿ“ฆ
Computer-related services ๐Ÿ“ฆ
Software-related services ๐Ÿ“ฆ
Data-processing services ๐Ÿ“ฆ
Data collection and collation services ๐Ÿ“ฆ
Data analysis services ๐Ÿ“ฆ
Application service providers ๐Ÿ“ฆ
Programming services of packaged software products ๐Ÿ“ฆ

Procedure
Type of procedure
Negotiated procedure with prior call for competition โœ…
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-07 12:00:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The contract has performance execution conditions โœ…

Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œAs per document issued with Tender ID:6067210โ€
Conditions related to the contract
Contract performance conditions:
โ€œAs per document issued with Tender ID:6067210โ€

Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: fiona.farrell@esb.ie ๐Ÿ“ง
Phone: 017027005 ๐Ÿ“ž
URL: https://www.esb.ie ๐ŸŒ
Address of the buyer profile: https://www.esb.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6067210 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6067210 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œAs per document issued with Tender ID:6067210โ€
Source: OJS 2025/S 129-447181 (2025-07-07)