TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution

Electricity Supply Board ( ESB )

The Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution. This cloud-based digital survey solution will be accessible via Desktop, Laptop, or Mobile device to all employees and managers. To include a manager dashboard based on response rates of direct reports and anonymity thresholds.

Deadline
The time limit for receipt of tenders was 2025-08-07. The procurement was published on 2025-07-07.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-07-07 Contract notice
Contract notice (2025-07-07)
Object
Scope of the procurement
Title: TR3191-Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and hosted) SaaS Voice of the Employee Solution
Short description:
โ€œThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 750 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe Contracting Entity intends to procure a single party contract for the Supply, Implementation, Licensing, Support and Maintenance of a Cloud-based (and...โ€    Show more
Additional products/services: Programming services of application software ๐Ÿ“ฆ
Additional products/services: Programming services of systems and user software ๐Ÿ“ฆ
Additional products/services: Industry specific software development services ๐Ÿ“ฆ
Additional products/services: Business intelligence software development services ๐Ÿ“ฆ
Additional products/services: Software development services utilities ๐Ÿ“ฆ
Additional products/services: Software programming and consultancy services ๐Ÿ“ฆ
Additional products/services: Computer-related management services ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Software-related services ๐Ÿ“ฆ
Additional products/services: Data-processing services ๐Ÿ“ฆ
Additional products/services: Data collection and collation services ๐Ÿ“ฆ
Additional products/services: Data analysis services ๐Ÿ“ฆ
Additional products/services: Application service providers ๐Ÿ“ฆ
Additional products/services: Programming services of packaged software products ๐Ÿ“ฆ
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 3 (YEAR)
The time frame below is expressed in number of years.
Duration
Start date: 2026-01-01 ๐Ÿ“…
Information about options
Options โœ…
Description of options:
โ€œAs per document issued with Tender ID:6067210โ€
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Negotiated procedure with prior call for competition โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-08-07 12:00:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ

Legal, economic, financial and technical information
Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
โ€œAs per document issued with Tender ID:6067210โ€
Conditions related to the contract
Contract performance conditions:
โ€œAs per document issued with Tender ID:6067210โ€

Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: ESB001
Postal address: 27 Fitzwilliam Street Lower, Dublin
Postal code: D02 KT92
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: fiona.farrell@esb.ie ๐Ÿ“ง
Phone: 017027005 ๐Ÿ“ž
URL: https://www.esb.ie ๐ŸŒ
Address of the buyer profile: https://www.esb.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Electricity
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6067210 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6067210 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œAs per document issued with Tender ID:6067210โ€
Source: OJS 2025/S 129-447181 (2025-07-07)