Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)

The Digital Hub Development Agency

The Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services, including access to a Service Desk; - Desktop support; - Network Support; - Management and maintenance of IT equipment and infrastructure; - Provision of onsite technical support between 09:00 and 18:00 (Irish Standard Time) Monday to Friday (Irish business days) with one hour (unpaid) lunch break i.e. 8 hour working day; - Managing / sourcing / advising on subscriptions to all cloud-based services and hardware for the Contracting Authority; - Provision of professional services for the Contracting Authority and; - Provision of professional services for Contracting Authority onsite clients (by mutual agreement).

Deadline

The time limit for receipt of tenders was 2025-04-23. The procurement was published on 2025-04-04.

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2025-04-04 Contract notice
Contract notice (2025-04-04)
Object
Scope of the procurement
Title: Single Party Framework Agreement for the provision of ICT Services and associated services for the Digital Hub Development Agency (DHDA)
Short description:
โ€œThe Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services,...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Description
Internal identifier: 0
Estimated value excluding VAT: 600 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œThe Contracting Authority require a service provider for all of its ICT support needs including, but not limited to: - Service Management of ICT services,...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 4 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Computer-related services ๐Ÿ“ฆ

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Accelerated procedure:
โ€œPrior Information Notice and Preliminary Market Consultation previously published to inform market of competition.โ€
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-23 00:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-04-23 00:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5421112
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators โœ…
Maximum number of participants: 1
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-23 00:30:00 ๐Ÿ“…
Place:
โ€œhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5421112โ€
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Required
Electronic ordering will be used โœ…
Electronic payment will be used โœ…

Contracting authority
Name and addresses
Name: The Digital Hub Development Agency
National registration number: Unknown
Postal code: D08 TCV4
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: cmcann@thedigitalhub.com ๐Ÿ“ง
Phone: 014806200 ๐Ÿ“ž
Address of the buyer profile: www.thedigitalhub.com ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5421112 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5421112 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œAs per tender documentsโ€
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 068-221371 (2025-04-04)