RFT for the provision of Microsoft Dynamics Upgrade from Dynamics 8.2 to Dynamics 9.1, to prepare for a migration of all services to Microsoft Dynamics 365 Cloud

Department of Enterprise Trade and Employment

The Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution from version 8.2 to version 9.1. This work is to be carried out with the view to it being the first step towards a full move to a Dynamics 365/Power Platform cloud environment at a future point. (The migration to Dynamics 365/Power Platform should be considered out of scope of the current tender though works undertaken in the upgrade from version 8.2 to version 9.1 should be undertaken with a view to compatibility with Dynamics 365/Power Platform). The infrastructure also includes a Sharepoint 2016 on-premise installation and this will also need to be upgraded to the latest on-premise version of Sharepoint.

Deadline
The time limit for receipt of tenders was 2025-12-04. The procurement was published on 2025-10-24.

Who?

What?

Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin

Procurement history
Date Document
2025-10-24 Contract notice
Contract notice (2025-10-24)
Object
Scope of the procurement
Title: RFT for the provision of Microsoft Dynamics Upgrade from Dynamics 8.2 to Dynamics 9.1, to prepare for a migration of all services to Microsoft Dynamics 365 Cloud
Short description:
โ€œThe Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution...โ€    Show more
Type of contract: services
Products/services: Customer Relation Management software development services ๐Ÿ“ฆ
Estimated value excluding VAT: 190 000 EUR ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œThe Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution...โ€    Show more
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 12 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure โœ…
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-12-04 17:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2025-12-08 00:00:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6832809
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 6

Contracting authority
Name and addresses
Name: Department of Enterprise Trade and Employment
National registration number: 4000092Q
Postal address: 23-28 Kildare St
Postal code: D02 TD30
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: adrienne.brogan@enterprise.gov.ie ๐Ÿ“ง
Phone: 0874770541 ๐Ÿ“ž
URL: https://www.enterprise.gov.ie/ ๐ŸŒ
Address of the buyer profile: https://www.enterprise.gov.ie/ ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6832809 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6832809 ๐ŸŒ

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 206-708297 (2025-10-24)