RFT for the provision of Microsoft Dynamics Upgrade from Dynamics 8.2 to Dynamics 9.1, to prepare for a migration of all services to Microsoft Dynamics 365 Cloud
The Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution from version 8.2 to version 9.1. This work is to be carried out with the view to it being the first step towards a full move to a Dynamics 365/Power Platform cloud environment at a future point. (The migration to Dynamics 365/Power Platform should be considered out of scope of the current tender though works undertaken in the upgrade from version 8.2 to version 9.1 should be undertaken with a view to compatibility with Dynamics 365/Power Platform). The infrastructure also includes a Sharepoint 2016 on-premise installation and this will also need to be upgraded to the latest on-premise version of Sharepoint.
Deadline
The time limit for receipt of tenders was 2025-12-04.
The procurement was published on 2025-10-24.
Contract notice (2025-10-24) Object Scope of the procurement
Title: RFT for the provision of Microsoft Dynamics Upgrade from Dynamics 8.2 to Dynamics 9.1, to prepare for a migration of all services to Microsoft Dynamics 365 Cloud
Short description:
โThe Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution...โ
Short description
The Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution from version 8.2 to version 9.1. This work is to be carried out with the view to it being the first step towards a full move to a Dynamics 365/Power Platform cloud environment at a future point. (The migration to Dynamics 365/Power Platform should be considered out of scope of the current tender though works undertaken in the upgrade from version 8.2 to version 9.1 should be undertaken with a view to compatibility with Dynamics 365/Power Platform). The infrastructure also includes a Sharepoint 2016 on-premise installation and this will also need to be upgraded to the latest on-premise version of Sharepoint.
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Type of contract: services
Products/services: Customer Relation Management software development services๐ฆ
Estimated value excluding VAT: 190 000 EUR ๐ฐ
Description
Description of the procurement:
โThe Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution...โ
Description of the procurement
The Workplace Relations Commission are seeking qualified economic operators to perform an upgrade of an existing Microsoft Dynamics on-premises CRM solution from version 8.2 to version 9.1. This work is to be carried out with the view to it being the first step towards a full move to a Dynamics 365/Power Platform cloud environment at a future point. (The migration to Dynamics 365/Power Platform should be considered out of scope of the current tender though works undertaken in the upgrade from version 8.2 to version 9.1 should be undertaken with a view to compatibility with Dynamics 365/Power Platform). The infrastructure also includes a Sharepoint 2016 on-premise installation and this will also need to be upgraded to the latest on-premise version of Sharepoint.
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Place of performance: Dublin๐๏ธ
Duration: 12 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Procedure Type of procedure
Open procedure โ Administrative information
Time limit for receipt of tenders or requests to participate: 2025-12-04 17:00:00 ๐
Conditions for opening of tenders: 2025-12-08 00:00:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6832809
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 6
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie๐ง
Phone: +353 1 8886000๐ Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 206-708297 (2025-10-24)