Request for Tenders for the Provision of a Cloud-based organisational wide Case Management System (CMS)
Competition and Consumer Protection Commission (CCPC)
The Competition and Consumer Protection Commission (CCPC) seeks to establish a single-party framework agreement with a suitably qualified tenderer for the setup, design, configuration, development, testing, implementation and maintenance of a cloud-based organisational-wide Case Management System (โCMSโ). Once implemented successfully, the CCPC requires an end-to-end managed service to support the CMS. The system will track and manage all relevant workflows from start to end and must integrate easily to the existing Document Management and CRM systems. The CCPC expects the successful tenderer will leverage out-of-the-box functionalities as much as possible to meet the requirements (section 9) listed below and minimise customisation or third-party integrations.
DeadlineThe time limit for receipt of tenders was 2025-09-19. The procurement was published on 2025-08-01.
Who? What?- โข Communication software package โบ IT software package
- โข Data services โบ Database services
- โข Database and operating software development services โบ Database software development services
- โข Programming languages and tools โบ Development software package
- โข Programming services of packaged software products โบ Programming services of systems and user software
- โข Scheduling and productivity software package โบ Project management software package
- โข System, storage and content management software package โบ System management software package
- โข Systems analysis and programming services โบ Programming services
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
| Date | Document |
|---|---|
| 2025-08-01 | Contract notice |
Object
Scope of the procurement
Title: Request for Tenders for the Provision of a Cloud-based organisational wide Case Management System (CMS)
Short description:
โThe Competition and Consumer Protection Commission (CCPC) seeks to establish a single-party framework agreement with a suitably qualified tenderer for the...โ
Type of contract: Services
Products/services: Database software development services ๐ฆ
Estimated value excluding VAT: 3 750 000 EUR ๐ฐ
Description
Internal identifier:
0
Estimated value excluding VAT: 3 750 000 EUR ๐ฐ
Description of the procurement:
โThe Competition and Consumer Protection Commission (CCPC) seeks to establish a single-party framework agreement with a suitably qualified tenderer for the...โ
Type of contract: Services
Products/services: Database software development services ๐ฆ
Additional products/services: Database services ๐ฆ
IT services: consulting, software development, Internet and support ๐ฆ
Project management software package ๐ฆ
Software package and information systems ๐ฆ
System, storage and content management software package ๐ฆ
System management software package ๐ฆ
IT software package ๐ฆ
Development software package ๐ฆ
Programming services ๐ฆ
Software programming and consultancy services ๐ฆ
Programming services of packaged software products ๐ฆ
Programming services of systems and user software ๐ฆ
Programming services of application software ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 6 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Database services ๐ฆ
IT services: consulting, software development, Internet and support ๐ฆ
Project management software package ๐ฆ
Software package and information systems ๐ฆ
System, storage and content management software package ๐ฆ
System management software package ๐ฆ
IT software package ๐ฆ
Development software package ๐ฆ
Programming services ๐ฆ
Software programming and consultancy services ๐ฆ
Programming services of packaged software products ๐ฆ
Programming services of systems and user software ๐ฆ
Programming services of application software ๐ฆ
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-09-19 12:00:00 ๐
Conditions for opening of tenders: 2025-09-19 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6235890
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 6
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-09-19 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6235890โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic payment will be used โ
Deadline for requesting additional information: 2025-09-05 12:00:00 ๐
Contracting authority
Name and addresses
Name: Competition and Consumer Protection Commission (CCPC)
National registration number: 0000
Postal address: Bloom House, Railway Street
Postal code: D01 C576
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: procurement@ccpc.ie ๐ง
Phone: 014025513 ๐
URL: https://www.ccpc.ie ๐
Address of the buyer profile: https://www.ccpc.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6235890 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6235890 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 147-510176 (2025-08-01)
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