Request for tender for the provision of Microsoft 365 Support, maintenance and training
Department of Transport
The Department requires a managed service providing support, proactive maintenance, configuration alignment with best practice and provision of technical advice for the Departmentโs Microsoft 365 environment. (Support will be provided to the Departmentโs IT team, not end users.) In addition, there is a requirement to train and upskill internal Department resources to be able to take over this role in the future.
DeadlineThe time limit for receipt of tenders was 2025-03-19. The procurement was published on 2025-02-10.
Who? What? Where?- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-02-10 | Contract notice |
Contract notice (2025-02-10)
Object
Scope of the procurement
Title: Request for tender for the provision of Microsoft 365 Support, maintenance and training
Short description:
โThe Department requires a managed service providing support, proactive maintenance, configuration alignment with best practice and provision of technical...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description of the procurement:
โThe Department requires a managed service providing support, proactive maintenance, configuration alignment with best practice and provision of technical...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Country: Ireland ๐ฎ๐ช
Duration
Start date: 2025-03-19 ๐
End date: 2026-03-19 ๐
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-19 00:00:00 ๐
Conditions for opening of tenders: 2025-03-19 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5094657
Languages in which tenders or requests to participate may be submitted: Irish ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 2025
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-19 00:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5094657โ
Languages in which tenders or requests to participate may be submitted: Irish ๐ฃ๏ธ
Contracting authority
Name and addresses
Name: Department of Transport
National registration number: 123456
Postal address: Leeson Lane, Dublin 2
Postal code: D02 TR60
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Dublin
E-mail: procurement@transport.gov.ie ๐ง
Phone: +35316707444 ๐
URL: https://www.gov.ie/transport ๐
Address of the buyer profile: https://www.gov.ie/transport ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5094657 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5094657 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: Department of Transport
National registration number: 123456
Postal address: Leeson Lane, Dublin 2
Postal code: D02 TR60
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Dublin
E-mail: procurement@transport.gov.ie ๐ง
Phone: +35316707444 ๐
URL: https://www.gov.ie/transport ๐
Review procedure
Precise information on deadline(s) for review procedures:
โ0000โ
Source: OJS 2025/S 030-094355 (2025-02-10)
Object
Scope of the procurement
Title: Request for tender for the provision of Microsoft 365 Support, maintenance and training
Short description:
โThe Department requires a managed service providing support, proactive maintenance, configuration alignment with best practice and provision of technical...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 400 000 EUR ๐ฐ
Description of the procurement:
โThe Department requires a managed service providing support, proactive maintenance, configuration alignment with best practice and provision of technical...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Country: Ireland ๐ฎ๐ช
Duration
Start date: 2025-03-19 ๐
End date: 2026-03-19 ๐
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-03-19 00:00:00 ๐
Conditions for opening of tenders: 2025-03-19 00:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5094657
Languages in which tenders or requests to participate may be submitted: Irish ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 2025
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-03-19 00:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5094657โ
Languages in which tenders or requests to participate may be submitted: Irish ๐ฃ๏ธ
Contracting authority
Name and addresses
Name: Department of Transport
National registration number: 123456
Postal address: Leeson Lane, Dublin 2
Postal code: D02 TR60
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Dublin
E-mail: procurement@transport.gov.ie ๐ง
Phone: +35316707444 ๐
URL: https://www.gov.ie/transport ๐
Address of the buyer profile: https://www.gov.ie/transport ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5094657 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5094657 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: Department of Transport
National registration number: 123456
Postal address: Leeson Lane, Dublin 2
Postal code: D02 TR60
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
Contact point: Dublin
E-mail: procurement@transport.gov.ie ๐ง
Phone: +35316707444 ๐
URL: https://www.gov.ie/transport ๐
Review procedure
Precise information on deadline(s) for review procedures:
โ0000โ
Source: OJS 2025/S 030-094355 (2025-02-10)
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