Provision of Customer Relationship Management System (CRM),

Contract notice (2025-03-14)
Object
Scope of the procurement
Title: Provision of Customer Relationship Management System (CRM),
Short description:
“Provision of Customer Relationship Management System (CRM)”
Type of contract: Supplies
Products/services: Customer Relation Management software package 📦
Estimated value excluding VAT: 140 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 140 000 EUR 💰
Description of the procurement:
“Provision of Customer Relationship Management System (CRM)”
Type of contract: Supplies
Products/services: Customer Relation Management software package 📦
Additional products/services: Customer Relation Management software development services 📦
Country: Ireland 🇮🇪
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Customer Relation Management software development services 📦

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-04-04 00:00:00 📅
Conditions for opening of tenders: 2025-04-04 00:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5293823
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 120
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-04-04 00:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5293823”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Allowed
Electronic payment will be used ✅

Contracting authority
Name and addresses
Name: AsIAm
National registration number: 553241
Postal address: 17-21 Temple Road
Postal code: A94 DN40
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: niamh@asiam.ie 📧
Phone: 0861026247 📞
URL: https://asiam.ie/ 🌏
Address of the buyer profile: https://asiam.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5293823 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5293823 🌏
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: AsIAm
National registration number: 553241
Postal address: 17-21 Temple Road
Postal code: A94 DN40
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: niamh@asiam.ie 📧
Phone: 0861026247 📞
URL: https://asiam.ie/ 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“as per tender documents”
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Source: OJS 2025/S 053-168759 (2025-03-14)