National Electronic Prescription Service for the HSE

Health Service Executive (HSE)

The Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic Prescribing Service (NEPS) by means of the Competitive Dialogue procedure. The National Electronic Prescription Service will be a secure, efficient, and fully integrated digital service for the transmission and storage of electronic prescriptions and electronic dispensations generated for patients in ambulatory care in both public and private settings across Irelandโ€™s healthcare system. It will function as a fully interoperable, standards based central repository, integrated with third-party prescribing and dispensing systems in addition to other supporting services. It will manage the entire lifecycle of electronic prescriptions and electronic dispensations in ambulatory care, allow the curation and maintenance of a Medication List and offer related functionality. It will enable accurate, timely access to medication information, which will enhance clinical decision-making, reduce medication errors, streamline clinical workflows, empower patients and improve overall patient care. The HSE is including the option of a Prescribing Portal in this tender process. The purpose of including the option of the Prescribing Portal is to allow those prescribers that do not have a system to generate prescriptions electronically for patients in ambulatory care. The scope of the requirement includes the provision of software, configuration, installation, integration, implementation, training, support, hosting and maintenance services. For full details please see the Request to Participate documentation, available with the Contract Notice published on the eTenders website, https://www.etenders.gov.ie

Deadline

The time limit for receipt of tenders was 2025-07-07. The procurement was published on 2025-05-21.

Who? What? Where?
  • โ€ข Aฯ„ฯ„ฮนฮบฮฎ โ€บ ฮ’ฯŒฯฮตฮนฮฟฯ‚ ฮคฮฟฮผฮญฮฑฯ‚ ฮ‘ฮธฮทฮฝฯŽฮฝ
  • โ€ข Eastern and Midland โ€บ Dublin
Procurement history
Date Document
2025-05-21 Contract notice
2025-06-13 Contract notice
2025-07-15 Contract notice
Contract notice (2025-05-21)
Object
Scope of the procurement
Title: National Electronic Prescription Service for the HSE
Reference number: HSE 20640
Short description:
โ€œThe Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 50 000 000 EUR ๐Ÿ’ฐ
Additional nature of the contract: Supplies
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: HSE 20640
Quantity: 1 piece
Estimated value excluding VAT: 50 000 000 EUR ๐Ÿ’ฐ
This procurement is also suitable for small and medium-sized enterprises (SMEs) โœ…
Description of the procurement:
โ€œThe Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic...โ€    Show more
Additional information:
โ€œThe estimated value is calculated based on the anticipated contract term of ten (10) years including the option to extend for two additional periods of five...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Information technology services ๐Ÿ“ฆ
Project management consultancy services ๐Ÿ“ฆ
System implementation planning services ๐Ÿ“ฆ
Software-related services ๐Ÿ“ฆ
Software support services ๐Ÿ“ฆ
Software development services ๐Ÿ“ฆ
Software implementation services ๐Ÿ“ฆ
Software configuration services ๐Ÿ“ฆ
Software consultancy services ๐Ÿ“ฆ
Software maintenance and repair services ๐Ÿ“ฆ
Software package and information systems ๐Ÿ“ฆ
Maintenance of information technology software ๐Ÿ“ฆ
Software supply services ๐Ÿ“ฆ
Medical software package ๐Ÿ“ฆ
Medical information systems ๐Ÿ“ฆ
Patient-administration system ๐Ÿ“ฆ
Clinical information system ๐Ÿ“ฆ
Database and operating software package ๐Ÿ“ฆ
Database systems ๐Ÿ“ฆ
Database-management system ๐Ÿ“ฆ
Electronic data management (EDM) ๐Ÿ“ฆ
The use of accessibility criteria for persons with disabilities in the technical specifications: Accessibility criteria for persons with disabilities are not included with the following justification
Justification:
โ€œ.โ€
Additional nature of the contract: Supplies
Main site or place of performance:
โ€œFor full information please see the Procurement Documents available with the Contract Notice, published on https://www.etenders.gov.ieโ€
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Place of performance: Dublin ๐Ÿ™๏ธ
Duration: 240 (MONTH)
The time frame below is expressed in number of months.
Maximum renewals: 2
Information about options
Options โœ…
Description of options:
โ€œThe HSE anticipates that the Contract term will be for a period of ten (10) years with the option to extend for two additional periods of 5 years.โ€
Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 4
Award criteria
Criterion:
โ€œThe shortlisted Candidates will be advised of the Award Criteria in Stage 2 of this Procurement process.โ€
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Information technology services ๐Ÿ“ฆ
Project management consultancy services ๐Ÿ“ฆ
System implementation planning services ๐Ÿ“ฆ
Software-related services ๐Ÿ“ฆ
Software support services ๐Ÿ“ฆ
Software development services ๐Ÿ“ฆ
Software implementation services ๐Ÿ“ฆ
Software configuration services ๐Ÿ“ฆ
Software consultancy services ๐Ÿ“ฆ
Software maintenance and repair services ๐Ÿ“ฆ
Software package and information systems ๐Ÿ“ฆ
Maintenance of information technology software ๐Ÿ“ฆ
Software supply services ๐Ÿ“ฆ
Medical software package ๐Ÿ“ฆ
Medical information systems ๐Ÿ“ฆ
Patient-administration system ๐Ÿ“ฆ
Clinical information system ๐Ÿ“ฆ
Database and operating software package ๐Ÿ“ฆ
Database systems ๐Ÿ“ฆ
Database-management system ๐Ÿ“ฆ
Electronic data management (EDM) ๐Ÿ“ฆ

Procedure
Type of procedure
Competitive dialogue โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-07 15:00:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated โœ…
Tendering terms
Tenderers may submit more than one tender
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โœ…
Electronic payment will be used โœ…

Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: 1448
Postal address: Oak House, Millennium Park, Naas, Co. Kildare
Postal code: W91 KDC2
Postal town: Naas
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact point: HSE Procurement Helpdesk
E-mail: procurement.helpdesk@hse.ie ๐Ÿ“ง
Phone: 35315119700 ๐Ÿ“ž
URL: https://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://www.hse.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5336010 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5336010 ๐ŸŒ
There is a maximum number of candidates to be invited for the second stage of the procedure โœ…
The criteria will be used to select the candidates to be invited for the second stage of the procedure โœ…
Electronic submission: Required

Complementary information
Additional information

โ€œFor full details please see the Procurement Documents, available with the Contract Notice published on the eTenders website, https://www.etenders.gov.ieโ€
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐Ÿ™๏ธ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Review procedure
Precise information on deadline(s) for review procedures:
โ€œAs per Public Procurement legislation.โ€
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 099-335559 (2025-05-21)
Contract notice (2025-06-13)
Object
Scope of the procurement
Title: HSE 20640 National Electronic Prescription Service for the HSE
Short description:
โ€œThe Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic...โ€    Show more
Estimated value excluding VAT: 50 000 000 EUR ๐Ÿ’ฐ
Description
Internal identifier: 0
Estimated value excluding VAT: 50 000 000 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œThe Health Service Executive, as the Contracting Authority, seeks to procure a suitably qualified Economic Operator to provide a National Electronic...โ€    Show more

Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-21 15:00:00 ๐Ÿ“…

Contracting authority
Name and addresses
Postal address: Oak House, Millennium Park Naas Co. Kildare
Postal code: Re
Postal town: Kildare

Changes
Other additional information

โ€œThe closing date for receipt of Requests to Participate Submissions has been changed from 3pm Monday, 07th July 2025 to 3pm Monday 21st July 2025โ€
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: db1bd6ab-e487-4e01-a656-98c6da5775cf-01
Source: OJS 2025/S 114-391715 (2025-06-13)
Contract notice (2025-07-15)
Object
Scope of the procurement
Estimated value excluding VAT: 50 000 000 EUR ๐Ÿ’ฐ
Description
50 000 000 EUR ๐Ÿ’ฐ

Procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-30 15:00:00 ๐Ÿ“…

Changes
Other additional information

โ€œChange to Section [BT-131(d)-Lot] - The Submission Deadline for receipt of Request to Participate submissions has been extended from 3:00pm Monday, 21st...โ€    Show more
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 5ab54b52-c878-4def-a022-774c16c881fe-02
Source: OJS 2025/S 135-468494 (2025-07-15)