Multi operator framework agreement for the provision of Software Licences to the Irish Prison Service

Irish Prison Service

The Contracting Authority proposes to engage in a competitive process for the establishment of a Multi-Party framework agreement for the supply and maintenance of ICT licences for Irish Prison Service.

Deadline

The time limit for receipt of tenders was 2025-07-24. The procurement was published on 2025-06-24.

Who?

• Irish Prison Service

What?

Where?

• Aττική › Βόρειος Τομέας Αθηνών
• Eastern and Midland › Dublin
• Eastern and Midland › Midland

Procurement history

Date	Document
2025-06-24	Contract notice
2025-07-01	Contract notice

Contract notice (2025-06-24)
Object
Scope of the procurement
Title: Multi operator framework agreement for the provision of Software Licences to the Irish Prison Service
Short description:
“The Contracting Authority proposes to engage in a competitive process for the establishment of a Multi-Party framework agreement for the supply and...”
Type of contract: Supplies
Products/services: Software package and information systems 📦
Other restrictions on the place of performance: Anywhere in the given country
Description
Internal identifier: 0
Estimated value excluding VAT: 30 000 000 EUR 💰
This procurement is also suitable for small and medium-sized enterprises (SMEs) ✅
Description of the procurement:
“The Contracting Authority proposes to engage in a competitive process for the establishment of a Multi-Party framework agreement for the supply and...”
Type of contract: Supplies
Products/services: Software package and information systems 📦
Additional products/services: Web server software package 📦
Document creation software package 📦
Document management software package 📦
Document management system 📦
Voice recognition software package 📦
Desktop-publishing software package 📦
Presentation software package 📦
Drawing and painting software package 📦
Image-processing software package 📦
Scheduling and productivity software package 📦
Industry specific software package 📦
Scheduling software package 📦
Business transaction and personal business software package 📦
Software package suites 📦
Communication software package 📦
Desktop communications software package 📦
Remote access software package 📦
Video conferencing software package 📦
IT software package 📦
Multimedia software package 📦
Music or sound editing software package 📦
Computer control system 📦
Database software package 📦
Security software package 📦
Virus protection software package 📦
Anti-virus software package 📦
File security software package 📦
Data security software package 📦
Information systems and servers 📦
Web servers 📦
Miscellaneous software package and computer systems 📦
Training and entertainment software package 📦
Library software package 📦
Training software package 📦
Compliance software package 📦
Educational software package 📦
Networking software package 📦
Operating system enhancement software package 📦
Miscellaneous networking software package 📦
Administration software package 📦
Approach to reducing environmental impacts: Climate change mitigation
Country: Ireland 🇮🇪
Duration: 4 (YEAR)
The time frame below is expressed in number of years.
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Web server software package 📦
Document creation software package 📦
Document management software package 📦
Document management system 📦
Voice recognition software package 📦
Desktop-publishing software package 📦
Presentation software package 📦
Drawing and painting software package 📦
Image-processing software package 📦
Scheduling and productivity software package 📦
Industry specific software package 📦
Scheduling software package 📦
Business transaction and personal business software package 📦
Software package suites 📦
Communication software package 📦
Desktop communications software package 📦
Remote access software package 📦
Video conferencing software package 📦
IT software package 📦
Multimedia software package 📦
Music or sound editing software package 📦
Computer control system 📦
Database software package 📦
Security software package 📦
Virus protection software package 📦
Anti-virus software package 📦
File security software package 📦
Data security software package 📦
Information systems and servers 📦
Web servers 📦
Miscellaneous software package and computer systems 📦
Training and entertainment software package 📦
Library software package 📦
Training software package 📦
Compliance software package 📦
Educational software package 📦
Networking software package 📦
Operating system enhancement software package 📦
Miscellaneous networking software package 📦
Administration software package 📦

Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-24 12:00:00 📅
Conditions for opening of tenders: 2025-07-24 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5964495
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 12
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator ✅
Maximum number of participants: 12
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-07-24 12:30:00 📅
Place:
“https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5964495”
Languages in which tenders or requests to participate may be submitted: English 🗣️
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅

Contracting authority
Name and addresses
Name: Irish Prison Service
National registration number: Unknown
Postal address: Irish Prison Service HQ, IDA Business Park, Ballinalee Road, Longford Ireland
Postal code: N39 A308
Postal town: Longford
Region: Midland 🏙️
Country: Ireland 🇮🇪
E-mail: cputenders@irishprisons.ie 📧
Phone: +353 433335100 📞
URL: https://www.irishprisons.ie/ 🌏
Address of the buyer profile: https://www.irishprisons.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Social protection
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5964495 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5964495 🌏
Electronic submission: Required

Complementary information
Additional information

“Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from...”

Additional information

Please consult the associated documentation, which contains full instructions regarding the submission of tenders and is available to download from www.etenders.gov.ie using eTenders Resource ID – 5964495
Interested parties must associate their organisation with this competition on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to upload tender responses. To do this you must do the following: Log-in to the eTenders portal; Locate the competition using the Advanced Search by searching under the Contracting Authority or Resource ID. Click on the hyperlink for the competition which will bring you to the CfT Workspace. In the Show CfT Menu for the competition click on the “Expression of Interest in the drop-down menu. Complete the Association with the CfT tab. This will then provide you with a link to Tender under the Show CfT Menu where you can prepare your submission.
(1) When finalising your tender submission please upload your final response as a ZIP file as individual documents may lose their titles if uploaded individually. Also ensure that you receive a message under the status header called Submitted, as the percentage tab does not necessarily imply you have successfully submitted your response.
(2) There is a maximum upload limit of 250MB per file and 500MB per tender submission.
(3) Suppliers should note the following when making their submission suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should consider the fact that upload speeds vary and that the new eTenders system operates in a different manner to the previous platform operated by EU-Supply. The submit button will be disable automatically upon the expiration of the response deadline.
(4) If you experience difficulty when uploading documents, please contact the eTenders Support Desk for technical assistance. Email irish-eproc-helpdesk@eurodym.com or Telephone: +353(0)818 001459 (09:00 – 17:00 hours).
(5) Tenders submitted by any other means (including but not limited to email, post, messaging system on etenders or hand delivery) will not be accepted.
(6) All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.
(7) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie. The details of the person making a query will not be disclosed when circulating the response
(8) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers. Contract award will be subject to the approval of the competent authorities.
(9) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
(10) Where applicable, please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type, or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
(11) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 120-412300 (2025-06-24)

Contract notice (2025-07-01)
Object
Description
Estimated value excluding VAT: 30 000 000 EUR 💰

Changes
Other additional information

“Irish Prison Service have identified three additional software requirements which are not included in the current list presented. They are: 2.16 - Windows...”
Main reason for change: Information updated
Information about modifications
Version of the previous notice to be changed: 641d97f2-d464-4c23-8af2-dedb78d151d6-01
Source: OJS 2025/S 124-428863 (2025-07-01)

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