Managed Firewall Service, Security Operation Centre (SOC), Security Incident and Event Management (SIEM) and Incident Response Managed Service for Mercy University Hospital
Mercy University Hospital
Mercy University Hospital (MUH) (the “Contracting Authority”) wishes to establish a Single Party Framework Agreement and invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”). In summary, the Services comprise: Provision of a New Firewall, SOC, SIEM and Incident Response Managed Service.
DeadlineThe time limit for receipt of tenders was 2025-07-04. The procurement was published on 2025-05-28.
Who? What?- • Computer audit and testing services › Computer audit services
- • Computer equipment and supplies › Computer-related equipment
- • Computer equipment and supplies › Data-processing machines (hardware)
- • Emergency and security equipment › Surveillance and security systems and devices
- • Information systems or technology strategic review and planning services › Information technology services
- • Aττική › Βόρειος Τομέας Αθηνών
- • Eastern and Midland › Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-05-28 | Contract notice |
Contract notice (2025-05-28)
Object
Scope of the procurement
Title: Managed Firewall Service, Security Operation Centre (SOC), Security Incident and Event Management (SIEM) and Incident Response Managed Service for Mercy University Hospital
Short description:
Type of contract: Services
Products/services: Information technology services 📦
Estimated value excluding VAT: 900 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the European Economic Area
Description
Internal identifier:
Additional products/services:
Approach to reducing environmental impacts: Other
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-04 12:00:00 📅
Conditions for opening of tenders: 2025-07-04 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5781074
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 365 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-07-04 12:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5781074
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅
Contracting authority
Name and addresses
Name: Mercy University Hospital
National registration number:
Postal address: Grenville Place
Postal code: T12WE28
Postal town: Cork
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: mcoughlan@muh.ie 📧
Phone: +353851111797 📞
URL: https://www.muh.ie 🌏
Address of the buyer profile: https://www.muh.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5781074 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5781074 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: Mercy University Hospital
National registration number:
Postal address: Grenville Place
Postal code: T12WE28
Postal town: Cork
E-mail: mcoughlan@muh.ie 📧
Phone: +353851111797 📞
URL: https://www.muh.ie 🌏
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 103-348025 (2025-05-28)
Object
Scope of the procurement
Title: Managed Firewall Service, Security Operation Centre (SOC), Security Incident and Event Management (SIEM) and Incident Response Managed Service for Mercy University Hospital
Short description:
Mercy University Hospital (MUH) (the “Contracting Authority”) wishes to establish a Single Party Framework Agreement and invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”). In summary, the Services comprise: Provision of a New Firewall, SOC, SIEM and Incident Response Managed Service.
Show more
Products/services: Information technology services 📦
Estimated value excluding VAT: 900 000 EUR 💰
Other restrictions on the place of performance: Anywhere in the European Economic Area
Description
Internal identifier:
0
Additional products/services:
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-04 12:00:00 📅
Conditions for opening of tenders: 2025-07-04 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5781074
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 365 days
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-07-04 12:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5781074
Electronic invoicing: Required
Electronic ordering will be used ✅
Electronic payment will be used ✅
Contracting authority
Name and addresses
Name: Mercy University Hospital
National registration number:
353064
Postal address: Grenville Place
Postal code: T12WE28
Postal town: Cork
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: mcoughlan@muh.ie 📧
Phone: +353851111797 📞
URL: https://www.muh.ie 🌏
Address of the buyer profile: https://www.muh.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5781074 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5781074 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: Mercy University Hospital
National registration number:
353064
Postal address: Grenville Place
Postal code: T12WE28
Postal town: Cork
E-mail: mcoughlan@muh.ie 📧
Phone: +353851111797 📞
URL: https://www.muh.ie 🌏
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 103-348025 (2025-05-28)
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