Managed Firewall Service, Security Operation Centre (SOC), Security Incident and Event Management (SIEM) and Incident Response Managed Service for Mercy University Hospital

Mercy University Hospital

Mercy University Hospital (MUH) (the “Contracting Authority”) wishes to establish a Single Party Framework Agreement and invites tenders (“Tenders”) to this request for tenders (“RFT”) from economic operators (“Tenderers”) for the provision of the services as described in Appendix 1 to this RFT (the “Services”). In summary, the Services comprise: Provision of a New Firewall, SOC, SIEM and Incident Response Managed Service.

Deadline
The time limit for receipt of tenders was 2025-07-04. The procurement was published on 2025-05-28.

Who?

What?

Where?

Procurement history
Date Document
2025-05-28 Contract notice
Contract notice (2025-05-28)
Object
Scope of the procurement
Title: Managed Firewall Service, Security Operation Centre (SOC), Security Incident and Event Management (SIEM) and Incident Response Managed Service for Mercy University Hospital
Short description:
“Mercy University Hospital (MUH) (the “Contracting Authority”) wishes to establish a Single Party Framework Agreement and invites tenders (“Tenders”) to this...”    Show more
Type of contract: Services
Products/services: Information technology services 📦
Estimated value excluding VAT: 900 000 EUR 💰
Description
Description of the procurement:
“Mercy University Hospital (MUH) (the “Contracting Authority”) wishes to establish a Single Party Framework Agreement and invites tenders (“Tenders”) to this...”    Show more
Additional products/services: Surveillance and security systems and devices 📦
Additional products/services: Computer-related equipment 📦
Additional products/services: Data-processing machines (hardware) 📦
Additional products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services: Computer audit services 📦
Additional products/services: Office and computing machinery, equipment and supplies except furniture and software packages 📦
Title
Lot Identification Number: LOT-0001

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-04 12:00:00 📅
Conditions for opening of tenders: 2025-07-04 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=5781074
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 365

Contracting authority
Name and addresses
Name: Mercy University Hospital
National registration number: 353064
Postal address: Grenville Place
Postal code: T12WE28
Postal town: Cork
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: mcoughlan@muh.ie 📧
Phone: +353851111797 📞
URL: https://www.muh.ie 🌏
Address of the buyer profile: https://www.muh.ie 🌏
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5781074 🌏
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5781074 🌏

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Service from which information about the review procedure may be obtained
Name: Mercy University Hospital
National registration number: 353064
Postal address: Grenville Place
Postal code: T12WE28
Postal town: Cork
Region: Dublin 🏙️
Country: Ireland 🇮🇪
E-mail: mcoughlan@muh.ie 📧
Phone: +353851111797 📞
URL: https://www.muh.ie 🌏
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 103-348025 (2025-05-28)