In 2019 Trinity College launched ‘Trinity Live’, an app for iOS and Android to provide students with information and services relevant to their college experience. This included a personal lecture timetable, library information (books due, fees due) and a campus map. Since launch, the app has had more than 50,000 downloads and is regularly used by 10,000+ students. Overall, Trinity Live has demonstrated substantial demand among the student body for mobile services. To further meet this need, Trinity College’s Digital Transformation Team has established a programme to develop an enhanced app to replace Trinity Live. The new app is provisionally designated as the ‘Student Experience Mobile App’. The vision for the Student Experience Mobile App is to deliver an expanded set of personalised services based on a significantly higher standard of user experience. As a first step to this end, the Digital Transformation Team developed a high-level app concept in mid-2024. Screengrabs of this concept are available in Appendix B. The app concept demonstrates many of the functions expected to be delivered via the new app, including expanded library services, an enhanced mapping system, campus communications/events, additional student support, etc. Functionality/features for the concept were selected based on an analysis of user research, combined with a series of review workshops conducted with internal stakeholders. The aim was to explore options for information and services to include and to set a direction for the university as regards design and presentation. This concept has since been socialised throughout the university and achieved a high degree of acceptance. The next of our programme is to build on this concept by developing a live working app for release to students. The existing Trinity Live will be retired at that point. To deliver this programme, we require support from an app design/development Tenderer.
Deadline
The time limit for receipt of tenders was 2025-02-12.
The procurement was published on 2025-01-10.
Contract notice (2025-01-10) Object Scope of the procurement
Title: IT3164C - RFT for the Provision of App Design, Development and Support for Trinity College Dublin
Short description:
“In 2019 Trinity College launched ‘Trinity Live’, an app for iOS and Android to provide students with information and services relevant to their college...”
Short description
In 2019 Trinity College launched ‘Trinity Live’, an app for iOS and Android to provide students with information and services relevant to their college experience. This included a personal lecture timetable, library information (books due, fees due) and a campus map. Since launch, the app has had more than 50,000 downloads and is regularly used by 10,000+ students. Overall, Trinity Live has demonstrated substantial demand among the student body for mobile services. To further meet this need, Trinity College’s Digital Transformation Team has established a programme to develop an enhanced app to replace Trinity Live. The new app is provisionally designated as the ‘Student Experience Mobile App’. The vision for the Student Experience Mobile App is to deliver an expanded set of personalised services based on a significantly higher standard of user experience. As a first step to this end, the Digital Transformation Team developed a high-level app concept in mid-2024. Screengrabs of this concept are available in Appendix B. The app concept demonstrates many of the functions expected to be delivered via the new app, including expanded library services, an enhanced mapping system, campus communications/events, additional student support, etc. Functionality/features for the concept were selected based on an analysis of user research, combined with a series of review workshops conducted with internal stakeholders. The aim was to explore options for information and services to include and to set a direction for the university as regards design and presentation. This concept has since been socialised throughout the university and achieved a high degree of acceptance. The next of our programme is to build on this concept by developing a live working app for release to students. The existing Trinity Live will be retired at that point. To deliver this programme, we require support from an app design/development Tenderer.
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Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support📦
Estimated value excluding VAT: 1 300 000 EUR 💰
Description
Description of the procurement:
“In 2019 Trinity College launched ‘Trinity Live’, an app for iOS and Android to provide students with information and services relevant to their college...”
Description of the procurement
In 2019 Trinity College launched ‘Trinity Live’, an app for iOS and Android to provide students with information and services relevant to their college experience. This included a personal lecture timetable, library information (books due, fees due) and a campus map. Since launch, the app has had more than 50,000 downloads and is regularly used by 10,000+ students. Overall, Trinity Live has demonstrated substantial demand among the student body for mobile services. To further meet this need, Trinity College’s Digital Transformation Team has established a programme to develop an enhanced app to replace Trinity Live. The new app is provisionally designated as the ‘Student Experience Mobile App’. The vision for the Student Experience Mobile App is to deliver an expanded set of personalised services based on a significantly higher standard of user experience. As a first step to this end, the Digital Transformation Team developed a high-level app concept in mid-2024. Screengrabs of this concept are available in Appendix B. The app concept demonstrates many of the functions expected to be delivered via the new app, including expanded library services, an enhanced mapping system, campus communications/events, additional student support, etc. Functionality/features for the concept were selected based on an analysis of user research, combined with a series of review workshops conducted with internal stakeholders. The aim was to explore options for information and services to include and to set a direction for the university as regards design and presentation. This concept has since been socialised throughout the university and achieved a high degree of acceptance. The next of our programme is to build on this concept by developing a live working app for release to students. The existing Trinity Live will be retired at that point. To deliver this programme, we require support from an app design/development Tenderer.
Procedure Type of procedure
Open procedure ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2025-02-12 14:00:00 📅
Conditions for opening of tenders: 2025-02-12 14:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4935027
Languages in which tenders or requests to participate may be submitted: English 🗣️
Minimum time frame during which the tenderer must maintain the tender: 12
Legal, economic, financial and technical information Conditions for participation
List and brief description of rules and criteria:
“Please refer to the RFT Documents”
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Service from which information about the review procedure may be obtained
Name: Education Procurement Service (EPS)
National registration number: IE 6609370 G
Postal address: Castletroy Limerick
Postal code: V94 DK53
Postal town: Limerick
Region: Dublin🏙️
Country: Ireland 🇮🇪
E-mail: info@educationprocurementservice.ie📧
Phone: +353061-233715📞
URL: https://www.educationprocurementservice.ie/🌏 Review procedure
Precise information on deadline(s) for review procedures:
“Please refer to the RFT Documents” Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2025/S 009-024733 (2025-01-10)
Contract notice (2025-01-30) Object Scope of the procurement
Estimated value excluding VAT: 1 300 000 EUR 💰
Procedure Administrative information
Time limit for receipt of tenders or requests to participate: 2025-02-19 14:00:00 📅
Conditions for opening of tenders: 2025-02-19 14:30:00 📅
Changes Other additional information
“The tender clarification deadline changed from the 31st of January 2025 14:00 Hrs to the 7th of February 2025 14:00 Hrs and tender Submission Deadline date...”
The tender clarification deadline changed from the 31st of January 2025 14:00 Hrs to the 7th of February 2025 14:00 Hrs and tender Submission Deadline date has been changed from 12th of February 2025 14:00 Hrs to the 19th of February 2025 14:00 Hrs
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Source: OJS 2025/S 023-070742 (2025-01-30)