Contract notice (2025-12-08)
Object
Scope of the procurement
Title: Formal Call for Tenders for the Provision of an Integrated Patient and Employee Experience software for St Jamesโs Hospital.
Short description:
โFormal Call for Tenders for the Provision of an Integrated Patient and Employee Experience software for St Jamesโs Hospital.โ
Type of contract: Services
Products/services:
Customer survey services
๐ฆ
Estimated value excluding VAT: 550 000 EUR ๐ฐ
Description
Description of the procurement:
โFormal Call for Tenders for the Provision of an Integrated Patient and Employee Experience software for St Jamesโs Hospital.โ
Additional products/services:
Customer satisfaction survey
๐ฆ
Additional products/services:
Industry specific software package
๐ฆ
Additional products/services:
Social research services
๐ฆ
Place of performance:
Dublin
๐๏ธ
Duration: 36 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure
โ
Administrative information
Time limit for receipt of tenders or requests to participate: 2026-01-08 00:00:00 ๐
Conditions for opening of tenders: 2026-01-08 00:30:00 ๐
Conditions for opening of tenders (place):
https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=7153006
Languages in which tenders or requests to participate may be submitted: English
๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 120
Contracting authority
Name and addresses
Name: St James's Hospital
National registration number: IE47524542R
Postal address: James Street
Postal code: D08 NHY1
Postal town: Dublin
Region:
Dublin
๐๏ธ
Country: Ireland
๐ฎ๐ช
E-mail:
dgunning@stjames.ie ๐ง
Phone:
014103000 ๐
URL:
https://www.stjames.ie/ ๐
Address of the buyer profile:
https://www.stjames.ie/ ๐
Type of the contracting authority
Body governed by public law
Main activity
Health
Communication
Documents URL:
https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=7153006 ๐
Participation URL:
https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=7153006 ๐
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region:
Dublin
๐๏ธ
Country: Ireland
๐ฎ๐ช
E-mail:
highcourtcentraloffice@courts.ie ๐ง
Phone:
+353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region:
Dublin
๐๏ธ
Country: Ireland
๐ฎ๐ช
E-mail:
highcourtcentraloffice@courts.ie ๐ง
Phone:
+353 1 8886000 ๐
Information about electronic workflows
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 238-818853 (2025-12-08)