Cloud Migration Modernisation Support Development Services
Office of the Ombudsman
The Office of the Ombudsman is seeking tenders for the provision of cloud migration, modernisation, development and ongoing support services to support the Officeโs goal of migrating its existing on-premises Dynamics CRM case management and on-premises Sharepoint document management systems to a new cloud-hosted ecosystem built on its MS Azure tenancy. The detailed requirements are set out in Appendix 1 of the RFT document.
DeadlineThe time limit for receipt of tenders was 2025-11-07. The procurement was published on 2025-10-04.
Who? What? Where?- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-10-04 | Contract notice |
Contract notice (2025-10-04)
Object
Scope of the procurement
Title: Cloud Migration Modernisation Support Development Services
Short description:
โThe Office of the Ombudsman is seeking tenders for the provision of cloud migration, modernisation, development and ongoing support services to support the...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 1 000 000 EUR ๐ฐ
Description
Internal identifier:
Estimated value excluding VAT: 1 000 000 EUR ๐ฐ
Description of the procurement:
โThe Office of the Ombudsman is seeking tenders for the provision of cloud migration, modernisation, development and ongoing support services to support the...โ
Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-07 12:00:00 ๐
Conditions for opening of tenders: 2025-11-07 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6702711
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 48
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-07 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6702711โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-10-17 12:00:00 ๐
Contracting authority
Name and addresses
Name: Office of the Ombudsman
National registration number: Omb
Postal address: 6 Earlsfort Terrace
Postal code: D02W773
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: eoin.keaveny@ombudsman.ie ๐ง
Phone: 6395690 ๐
URL: https://www.ombudsman.ie ๐
Address of the buyer profile: https://www.ombudsman.ie ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6702711 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6702711 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 192-656792 (2025-10-04)
Object
Scope of the procurement
Title: Cloud Migration Modernisation Support Development Services
Short description:
โThe Office of the Ombudsman is seeking tenders for the provision of cloud migration, modernisation, development and ongoing support services to support the...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Estimated value excluding VAT: 1 000 000 EUR ๐ฐ
Description
Internal identifier:
0
Estimated value excluding VAT: 1 000 000 EUR ๐ฐ
Description of the procurement:
โThe Office of the Ombudsman is seeking tenders for the provision of cloud migration, modernisation, development and ongoing support services to support the...โ
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐ฆ
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration: 48 (MONTH)
The time frame below is expressed in number of months.
Title
Lot Identification Number: LOT-0001
Procedure
Type of procedure
Open procedure โ
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-11-07 12:00:00 ๐
Conditions for opening of tenders: 2025-11-07 12:30:00 ๐
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6702711
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Minimum time frame during which the tenderer must maintain the tender: 48
Tendering terms
Tenderers may submit more than one tender
Opening date: 2025-11-07 12:30:00 ๐
Place:
โhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=6702711โ
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Electronic invoicing: Allowed
Electronic ordering will be used โ
Electronic payment will be used โ
Deadline for requesting additional information: 2025-10-17 12:00:00 ๐
Contracting authority
Name and addresses
Name: Office of the Ombudsman
National registration number: Omb
Postal address: 6 Earlsfort Terrace
Postal code: D02W773
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: eoin.keaveny@ombudsman.ie ๐ง
Phone: 6395690 ๐
URL: https://www.ombudsman.ie ๐
Address of the buyer profile: https://www.ombudsman.ie ๐
Type of the contracting authority
Ministry or any other national or federal authority
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=6702711 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=6702711 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2025/S 192-656792 (2025-10-04)
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