23/033 Provision of a Managed Security Alerting and Monitoring Service and Managed SOC
Uisce รireann
The Contracting Entity is undertaking a negotiated procedure to appoint a suitable Security Operations Centre (SOC) and Security alerting and Monitoring solution to meet the current and future of Uisce รireannโs Cyber Security needs. The Contract is for [5] years with [2] annual extensions ([5+1+1])] Full details are contained in the attached procurement documents.
DeadlineThe time limit for receipt of tenders was 2025-07-30. The procurement was published on 2025-06-30.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
- โข Smarttech247
- โข Uisce รireann
- โข Industry specific software development services โบ Industrial control software development services
- โข Information systems or technology strategic review and planning services โบ Information technology services
- โข Software maintenance and repair services โบ Maintenance of information technology software
- โข Software package utilities โบ Security software package
- โข Software package utilities โบ Virus protection software package
- โข Aฯฯฮนฮบฮฎ โบ ฮฯฯฮตฮนฮฟฯ ฮคฮฟฮผฮญฮฑฯ ฮฮธฮทฮฝฯฮฝ
- โข Eastern and Midland โบ Dublin
Procurement history
| Date | Document |
|---|---|
| 2025-06-30 | Contract notice |
| 2026-10-21 | Contract award notice |
Contract notice (2025-06-30)
Object
Scope of the procurement
Title: 23/033 Provision of a Managed Security Alerting and Monitoring Service and Managed SOC
Reference number:
Short description:
Type of contract: Services
Products/services: Information technology services ๐ฆ
Estimated value excluding VAT: 2 520 325 EUR ๐ฐ
Description
Internal identifier:
Description of the procurement:
Country: Ireland ๐ฎ๐ช
Place of performance: Dublin ๐๏ธ
Duration
Start date: 2027-01-01 ๐
End date: 2032-12-31 ๐
Description
Maximum renewals: 2
Title
Lot Identification Number:
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-30 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2025-06-30 ๐
Tendering terms
Tenderers may submit more than one tender
Deadline for requesting additional information: 2025-07-16 12:00:00 ๐
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions related to the contract
Contract performance conditions: Performance
Contracting authority
Name and addresses
Name: Uisce รireann
National registration number:
Postal code: Dublin
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: tenders@water.ie ๐ง
Phone: 0214519000 ๐
Address of the buyer profile: www.water.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Water
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5986350 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5986350 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: Uisce รireann
National registration number:
Postal code: Dublin
E-mail: tenders@water.ie ๐ง
Phone: 0214519000 ๐
Source: OJS 2025/S 123-423372 (2025-06-30)
Object
Scope of the procurement
Title: 23/033 Provision of a Managed Security Alerting and Monitoring Service and Managed SOC
Reference number:
23/033
Short description:
The Contracting Entity is undertaking a negotiated procedure to appoint a suitable Security Operations Centre (SOC) and Security alerting and Monitoring solution to meet the current and future of Uisce รireannโs Cyber Security needs. The Contract is for [5] years with [2] annual extensions ([5+1+1])] Full details are contained in the attached procurement documents.
Show more
Products/services: Information technology services ๐ฆ
Estimated value excluding VAT: 2 520 325 EUR ๐ฐ
Description
Internal identifier:
0
Description of the procurement:
23/033 Provision of a Managed Security Alerting and Monitoring Service and Managed SOC
Additional products/services:
Place of performance: Dublin ๐๏ธ
Duration
Start date: 2027-01-01 ๐
End date: 2032-12-31 ๐
Description
Maximum renewals: 2
Title
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Negotiated procedure with prior call for competition โ
Legal basis: Directive 2014/25/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2025-07-30 12:00:00 ๐
Languages in which tenders or requests to participate may be submitted: English ๐ฃ๏ธ
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2025-06-30 ๐
Tendering terms
Tenderers may submit more than one tender
Deadline for requesting additional information: 2025-07-16 12:00:00 ๐
The contract has performance execution conditions โ
Legal, economic, financial and technical information
Conditions related to the contract
Contract performance conditions: Performance
Contracting authority
Name and addresses
Name: Uisce รireann
National registration number:
012
Postal code: Dublin
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: tenders@water.ie ๐ง
Phone: 0214519000 ๐
Address of the buyer profile: www.water.ie ๐
Type of the contracting authority
Body governed by public law
Main activity
General public services
Water
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=5986350 ๐
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=5986350 ๐
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: highcourtcentraloffice@courts.ie ๐ง
Phone: +353 1 8886000 ๐
Service from which information about the review procedure may be obtained
Name: Uisce รireann
National registration number:
012
Postal code: Dublin
E-mail: tenders@water.ie ๐ง
Phone: 0214519000 ๐
Source: OJS 2025/S 123-423372 (2025-06-30)
Contract award notice (2026-10-21)
Object
Scope of the procurement
Estimated value excluding VAT: 630 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 630 000 EUR ๐ฐ
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
Contract Number:
Date of conclusion of the contract: 2026-09-30 ๐
Information about tenders
Number of tenders received: 1
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 2 520 325 EUR ๐ฐ
Tender identifier:
Identifier of lot or group of lots:
Name and address of the contractor
Name: Smarttech247
National registration number:
Postal code: Dubliln
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: raluca@smarttech.ie ๐ง
Size of the economic operator: Medium
Contracting authority
Name and addresses
Phone: 0214519026 ๐
Complementary information
Service from which information about the review procedure may be obtained
: 0214519026 ๐
Source: OJS 2026/S 205-732266 (2026-10-21)
Object
Scope of the procurement
Estimated value excluding VAT: 630 000 EUR ๐ฐ
Total value of the procurement (excluding VAT): 630 000 EUR ๐ฐ
Award of contract
A contract/lot is awarded โ
Lot Identification Number:
LOT-0001
Contract Number:
460430
Date of conclusion of the contract: 2026-09-30 ๐
Information about tenders
Number of tenders received: 1
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: 2 520 325 EUR ๐ฐ
Tender identifier:
000157355
Identifier of lot or group of lots:
LOT-0001
Name and address of the contractor
Name: Smarttech247
National registration number:
01122
Postal code: Dubliln
Postal town: Dublin
Region: Dublin ๐๏ธ
Country: Ireland ๐ฎ๐ช
E-mail: raluca@smarttech.ie ๐ง
Size of the economic operator: Medium
Contracting authority
Name and addresses
Phone: 0214519026 ๐
Complementary information
Service from which information about the review procedure may be obtained
: 0214519026 ๐
Source: OJS 2026/S 205-732266 (2026-10-21)
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