The Contracting Authority intends to establish a framework agreement with a suitably qualified and experienced organisation for the provision of Microsoft services. In particular, the Contracting Authority intends to engage a strategic Microsoft partner to support its current Microsoft environment and to support the development of platforms that have not yet been deployed in the Contracting Authority’s environment. The successful tenderer shall log all calls for any system currently in use by the Contracting Authority and shall engage in troubleshooting to resolve technical issues as they arise. The successful tenderer shall be required to provide support and consultancy to the Contracting Authority’s complete Microsoft environment, on a ‘break / fix’ basis.
Deadline
The time limit for receipt of tenders was 2024-08-28.
The procurement was published on 2024-08-06.
Contract notice (2024-08-06) Object Scope of the procurement
Title: Single Party Framework Agreement for the Provision of Microsoft Services
Short description:
“The Contracting Authority intends to establish a framework agreement with a suitably qualified and experienced organisation for the provision of Microsoft...”
Short description
The Contracting Authority intends to establish a framework agreement with a suitably qualified and experienced organisation for the provision of Microsoft services. In particular, the Contracting Authority intends to engage a strategic Microsoft partner to support its current Microsoft environment and to support the development of platforms that have not yet been deployed in the Contracting Authority’s environment. The successful tenderer shall log all calls for any system currently in use by the Contracting Authority and shall engage in troubleshooting to resolve technical issues as they arise. The successful tenderer shall be required to provide support and consultancy to the Contracting Authority’s complete Microsoft environment, on a ‘break / fix’ basis.
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Type of contract: Services
Products/services: Information technology services📦 Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“The Contracting Authority intends to establish a framework agreement with a suitably qualified and experienced organisation for the provision of Microsoft...”
Description of the procurement
The Contracting Authority intends to establish a framework agreement with a suitably qualified and experienced organisation for the provision of Microsoft services. In particular, the Contracting Authority intends to engage a strategic Microsoft partner to support its current Microsoft environment and to support the development of platforms that have not yet been deployed in the Contracting Authority’s environment. The successful tenderer shall log all calls for any system currently in use by the Contracting Authority and shall engage in troubleshooting to resolve technical issues as they arise. The successful tenderer shall be required to provide support and consultancy to the Contracting Authority’s complete Microsoft environment, on a ‘break / fix’ basis.
Procedure Type of procedure
Open procedure ✅
Accelerated procedure:
“The required services will support the IT infrastructure of a major acute hospital. On grounds of patient safety, time is of the essence concerning the...”
Accelerated procedure
The required services will support the IT infrastructure of a major acute hospital. On grounds of patient safety, time is of the essence concerning the conclusion of this competition.
Show more Administrative information
Time limit for receipt of tenders or requests to participate: 2024-08-28 12:00:00 📅
Conditions for opening of tenders: 2024-08-28 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4090236
Languages in which tenders or requests to participate may be submitted: English 🗣️ Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Legal, economic, financial and technical information Economic and financial standing
List and brief description of selection criteria:
“As per the Invitation to Tender document, available to download from www.tenders.gov.ie”
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Information about electronic workflows
Electronic invoicing will be accepted
Electronic ordering will be used
Electronic payment will be used
Source: OJS 2024/S 154-477402 (2024-08-06)