Provision and Operation of Information and Communications Technologies (ICT) Managed Services

National Transport Authority_1149

The NTA is seeking an experienced ICT Managed Services partner in order to provide a range of ICT Managed Services. The range of services required may include: โ€ข Delivery and Execution of Service Desk Services โ€ข Delivery and Execution of ICT Service Governance โ€ข Delivery and Execution of ICT Service Operations โ€ข Delivery and Execution of Data Centre Hosting Operations โ€ข Delivery and Execution of Security Monitoring Operations โ€ข Delivery and Execution of ICT Consulting Services โ€ข Delivery and Execution of Transition Services This tender has two principal documents governing the pre-qualification stage for the competition to appoint a Service Provider for the Contract. It constitutes an Information Memorandum providing Candidates with general information regarding the scope of the competition requirements and providing a description of the procurement process. It is anticipated that the term of the Contract will be for two (2) years from the Operational Services Start Date (which will follow the acceptance of the Services by the Authority, i.e. after the Mobilisation and Transition phase), with options for the Authority to extend the Contract. If the Services are deemed to be satisfactory by the Authority, the Contract may be extended for a period or periods, up to a maximum of four (4) years after the end of the second year. The option to extend rests solely with the Authority.

Deadline

The time limit for receipt of tenders was 2024-10-10. The procurement was published on 2024-09-03.

Who? What? Where?
Procurement history
Date Document
2024-09-03 Contract notice
Contract notice (2024-09-03)
Object
Scope of the procurement
Title: Provision and Operation of Information and Communications Technologies (ICT) Managed Services
Reference number: 0000
Short description:
โ€œThe NTA is seeking an experienced ICT Managed Services partner in order to provide a range of ICT Managed Services. The range of services required may...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Estimated value excluding VAT: 24 711 294 EUR ๐Ÿ’ฐ
Other restrictions on the place of performance: Anywhere in the given country
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier: 0
Estimated value excluding VAT: 24 711 294 EUR ๐Ÿ’ฐ
Description of the procurement:
โ€œThe NTA is seeking an experienced ICT Managed Services partner in order to provide a range of ICT Managed Services. The range of services required may...โ€    Show more
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Duration: 72 (MONTH)
The time frame below is expressed in number of months.
Duration
Start date: 2030-11-30 ๐Ÿ“…
Award criteria
Quality criterion (name): As stated in the procurement documents
Title
Lot Identification Number: LOT-0001
Scope of the procurement
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ

Procedure
Type of procedure
Open procedure โœ…
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2024-10-10 12:00:00 ๐Ÿ“…
Conditions for opening of tenders: 2024-10-10 00:30:00 ๐Ÿ“…
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4242908
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tendering terms
Tenderers may submit more than one tender
Opening date: 2024-10-10 00:30:00 ๐Ÿ“…
Place:
โ€œhttps://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=4242908โ€
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Electronic invoicing: Required

Legal, economic, financial and technical information
Technical and professional ability
List and brief description of selection criteria:
โ€œAs stated in the procurement documentsโ€
Conditions for participation
Exclusion ground: nati-ground

Contracting authority
Name and addresses
Name: National Transport Authority_1149
National registration number: 0000
Postal address: Dun Sceine Iveagh Court Harcourt Lane Dublin 2
Postal code: D02 WT20
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: procurement@nationaltransport.ie ๐Ÿ“ง
Phone: 018798300 ๐Ÿ“ž
URL: https://www.nationaltransport.ie ๐ŸŒ
Address of the buyer profile: https://www.nationaltransport.ie ๐ŸŒ
Type of the contracting authority
Body governed by public law
Main activity
General public services
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=4242908 ๐ŸŒ
Participation URL: https://www.etenders.gov.ie/epps/cft/viewTenders.do?resourceId=4242908 ๐ŸŒ
Electronic submission: Required

Complementary information
Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
E-mail: highcourtcentraloffice@courts.ie ๐Ÿ“ง
Phone: +353 1 8886000 ๐Ÿ“ž
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2024/S 173-532712 (2024-09-03)