EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards. The agreement is for 2 years with the option to extend annually for a further 6 years (8 years in total) the estimated value including the potential extension periods is €14,800,000.
Deadline
The time limit for receipt of tenders was 2024-12-16.
The procurement was published on 2024-11-12.
Contract notice (2024-11-12) Object Scope of the procurement
Title: ENQEIR912 - IT Managed Service Helpdesk
Short description:
“EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East...”
Short description
EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards. The agreement is for 2 years with the option to extend annually for a further 6 years (8 years in total) the estimated value including the potential extension periods is €14,800,000.
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Type of contract: Services
Products/services: Computer-related services📦 Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East...”
Description of the procurement
EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards.
Procedure Type of procedure
Negotiated procedure with prior call for competition ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2024-12-16 12:00:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️ Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators ✅
Legal, economic, financial and technical information Conditions for participation
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“Please refer to PQQ document” Conditions related to the contract
Contract performance conditions:
“Please refer to PQQ document”
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Region: Dublin🏙️
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞
Source: OJS 2024/S 222-692765 (2024-11-12)