Managed Service for IT Operations and Helpdesk Support to SEAI
Sustainable Energy Authority of Ireland
The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations and Helpdesk Support services. The Services comprise of managed services for IT operations and helpdesk support Managed Service of Server Infrastructure and private cloud support. IT Service desk and user helpdesk support. Microsoft productivity application and azure support. Security Information and Event Management (Optional). For further information please see Request for Tender at www.etenders.gov.ie
DeadlineThe time limit for receipt of tenders was 2023-12-01. The procurement was published on 2023-10-31.
Who? What?- • Computer support services › Technical computer support services
- • Network equipment › Network infrastructure
- • Systems and technical consultancy services › Business analysis consultancy services
- • Systems and technical consultancy services › Project management consultancy services
Procurement history
| Date | Document |
|---|---|
| 2023-10-31 | Contract notice |
Contract notice (2023-10-31)
Object
Scope of the procurement
Title: Managed Service for IT Operations and Helpdesk Support to SEAI
Short description:
Type of contract: Services
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 2 900 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier:
Additional products/services:
Title
Lot Identification Number:
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-12-01 12:00:00 📅
Conditions for opening of tenders: 2023-12-01 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2620226
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tendering terms
Tenderers may submit more than one tender
Opening date: 2023-12-01 12:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2620226
Electronic invoicing: Required
Legal, economic, financial and technical information
Conditions for participation
List and brief description of rules and criteria:
Description of exclusion grounds: Please refer to the ESPD document published as part of this call for tender
Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number:
Postal address: Three Park Place, Upper Hatch Street, Dublin 2
Postal code: D02FX65
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: aisling.hall@seai.ie 📧
Phone: +353 1 8082100 📞
URL: https://www.seai.ie/ 🌏
Address of the buyer profile: https://www.seai.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Environment
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=2620226 🌏
Participation URL: https://www.etenders.gov.ie/epps/eawarding/showTenderList.do?resourceId=2620226 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2023/S 211-665865 (2023-10-31)
Object
Scope of the procurement
Title: Managed Service for IT Operations and Helpdesk Support to SEAI
Short description:
The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations and Helpdesk Support services. The Services comprise of managed services for IT operations and helpdesk support Managed Service of Server Infrastructure and private cloud support. IT Service desk and user helpdesk support. Microsoft productivity application and azure support. Security Information and Event Management (Optional). For further information please see Request for Tender at www.etenders.gov.ie
Show more
Products/services: IT services: consulting, software development, Internet and support 📦
Estimated value excluding VAT: 2 900 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Internal identifier:
0
Additional products/services:
Lot Identification Number:
LOT-0001
Procedure
Type of procedure
Open procedure ✅
Legal basis: Directive 2014/24/EU
Administrative information
Time limit for receipt of tenders or requests to participate: 2023-12-01 12:00:00 📅
Conditions for opening of tenders: 2023-12-01 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2620226
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tendering terms
Tenderers may submit more than one tender
Opening date: 2023-12-01 12:30:00 📅
Place: https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2620226
Electronic invoicing: Required
Legal, economic, financial and technical information
Conditions for participation
List and brief description of rules and criteria:
Please refer to Section 3.2 of the CfT document published as part of this Call for Tender
Exclusion ground: Purely national exclusion grounds
Description of exclusion grounds: Please refer to the ESPD document published as part of this call for tender
Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number:
Not Applicable
Postal address: Three Park Place, Upper Hatch Street, Dublin 2
Postal code: D02FX65
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: aisling.hall@seai.ie 📧
Phone: +353 1 8082100 📞
URL: https://www.seai.ie/ 🌏
Address of the buyer profile: https://www.seai.ie/ 🌏
Type of the contracting authority
Body governed by public law
Main activity
Environment
Communication
Documents URL: https://www.etenders.gov.ie/epps/cft/listContractDocuments.do?resourceId=2620226 🌏
Participation URL: https://www.etenders.gov.ie/epps/eawarding/showTenderList.do?resourceId=2620226 🌏
Electronic submission: Required
Complementary information
Review body
Name: The High Court of Ireland
National registration number:
The High Court of Ireland
Department: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Phone: +353 1 8886000 📞
Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2023/S 211-665865 (2023-10-31)
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