The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations and Helpdesk Support services. The Services comprise of managed services for IT operations and helpdesk support Managed Service of Server Infrastructure and private cloud support. IT Service desk and user helpdesk support. Microsoft productivity application and azure support. Security Information and Event Management (Optional). For further information please see Request for Tender at www.etenders.gov.ie
Deadline
The time limit for receipt of tenders was 2023-12-01.
The procurement was published on 2023-10-31.
Contract notice (2023-10-31) Object Scope of the procurement
Title: Managed Service for IT Operations and Helpdesk Support to SEAI
Short description:
“The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations...”
Short description
The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations and Helpdesk Support services. The Services comprise of managed services for IT operations and helpdesk support Managed Service of Server Infrastructure and private cloud support. IT Service desk and user helpdesk support. Microsoft productivity application and azure support. Security Information and Event Management (Optional). For further information please see Request for Tender at www.etenders.gov.ie
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Type of contract: services
Products/services: IT services: consulting, software development, Internet and support📦
Estimated value excluding VAT: 2 900 000 EUR 💰
Information about lots
Tenders may be submitted for maximum number of lots: 0
Description
Description of the procurement:
“The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations...”
Description of the procurement
The objective of this Request For Tender is to identify a suitably resourced multi-disciplined IT service provider to provide Managed Service IT Operations and Helpdesk Support services. The Services comprise of managed services for IT operations and helpdesk support Managed Service of Server Infrastructure and private cloud support. IT Service desk and user helpdesk support. Microsoft productivity application and azure support. Security Information and Event Management (Optional). For further information please see Request for Tender at www.etenders.gov.ie
Procedure Type of procedure
Open procedure ✅ Administrative information
Time limit for receipt of tenders or requests to participate: 2023-12-01 12:00:00 📅
Conditions for opening of tenders: 2023-12-01 12:30:00 📅
Conditions for opening of tenders (place): https://www.etenders.gov.ie/epps/cft/prepareViewCfTWS.do?resourceId=2620226
Languages in which tenders or requests to participate may be submitted: English 🗣️
Legal, economic, financial and technical information Conditions for participation
List and brief description of rules and criteria:
“Please refer to Section 3.2 of the CfT document published as part of this Call for Tender”
Complementary information Review body
Name: The High Court of Ireland
National registration number: The High Court of Ireland
Postal address: Four Courts, Inns Quay, Dublin 7
Postal code: D07 WDX8
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Phone: +353 1 8886000📞 Information about electronic workflows
Electronic invoicing will be accepted
Source: OJS 2023/S 211-665865 (2023-10-31)