The supply and implementation of a Cloud based Field Work Management Solution

Electricity Supply Board ( ESB )

The Contracting Entity intends to procure a solution to contract for the supply and implementation of a Cloud based field work management solution.

Deadline
The time limit for receipt of tenders was 2022-03-23. The procurement was published on 2022-02-16.

Who?

• Electricity Supply Board ( ESB )

What?

• IT services: consulting, software development, Internet and support

Where?

• Éire/Ireland

Procurement history

Date	Document
2022-02-16	Contract notice
2022-03-16	Additional information

Contract notice (2022-02-16)
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
National registration number: N/a
Postal address: 2 Gateway
Postal town: Dublin 3
Postal code: East Wall Road
Country: Ireland 🇮🇪
Contact person: Stephen Lawton
E-mail: stephen.lawton@esb.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.esb.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=207133&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=207133&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“The supply and implementation of a Cloud based Field Work Management Solution SS/CON/6261”
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“The Contracting Entity intends to procure a solution to contract for the supply and implementation of a Cloud based field work management solution.”

1️⃣
Additional products/services: IT services: consulting, software development, Internet and support 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Republic of Ireland
Description of the procurement:
“The Contracting Entity intends to procure a solution to contract for the supply and implementation of a Cloud based field work management solution that...”

Description of the procurement

The Contracting Entity intends to procure a solution to contract for the supply and implementation of a Cloud based field work management solution that addresses the below requirements. Please also note ESB is a Cloud first company and as such are looking for a Cloud based solution to fulfil these requirements.
It is proposed that the Contract will include (non-exhaustive list – high level scope):
• Solution to enable integrated scheduling, resource assignment, mobile work management (dispatch, mobile completion, data capture, follow on work orders) to cover work orders across ESB's Network Operations
• Availability of a Customer Portal to facilitate appointment scheduling, Design Engineering Officer using tool to manage status of job and job tracking presentation to stakeholders.
• Inbuilt optimisation engine for work order scheduling and resource assignment for automated and rules-based scheduling. (Application of ESB specific rules, policies, mandatory versus optional rules etc.)
• Manual scheduling capability
• Repository to define and maintain master job list covering full list of tasks that can be scheduled and the associated requirements such as skills levels and rules
• Repository to capture list of all available resources for scheduling, skills and qualifications, crew management as part of resource list
• Solution provides different role profiles which enable the appropriate access, tools, and views to support work management, workflow scheduling and direct intervention capability across ESB Networks operations
• Single portal for supervisors (Single Gantt) and single mobile application for field staff
• Contractor access to portal and application with similar functionality to ESB with appropriate access and data management
• Covers both internal staff and contractors in scheduling and mobile work management
• Ability to include grid operator Outages in the scheduling solution and how best to manage/optimise
• Reporting, data management and audit inbuilt functionality
• A single platform product
• Solution needs to integrate with existing ESB systems, SAP ISU, SAP S/4 Hana, Oracle Network Management System and Intergraph GIS
• Integrate with Microsoft Azure Active Directory for user access management
• Agnostic solution with respect to mobile device operating systems
• Data Migration support
• Service is required for the Republic of Ireland

Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Information about options
Options ✅
Description of options:
“It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend...”
Description
Additional information:
“Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 207545”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
List and brief description of rules and criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 207545”
Deposits and guarantees required:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 207545”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 207545”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 207545”
Conditions related to the contract
Contract performance conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 207545”

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-03-23 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️

Complementary information
Additional information

“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”

1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6) If for any reason it is not possible to admit to the contract one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract, the contracting entity reserves the right to invite the next highest scoring tenderer to join the contract and/or deliver the contract as appropriate to the circumstances pertaining to said contract;
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases, it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
10) At Section II.2.9 we have indicated that 5 will be invited to tender, please note that the contracting entity reserves the right to invite at least 5, subject to that number qualifying.

Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
URL: http://www.courts.ie 🌏
Body responsible for mediation procedures
Name: Not Applicable
Postal town: Ireland
Country: Ireland 🇮🇪
Service from which information about the review procedure may be obtained
Name: Suppliers own legal advisor
Postal town: Ireland
Country: Ireland 🇮🇪
Source: OJS 2022/S 036-094090 (2022-02-16)

Additional information (2022-03-16)

Complementary information
Original notice reference
Notice number in the OJ S: 2022/S 036-094090

Changes
Text to be corrected in the original notice
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Old value
Date: 2022-03-23 📅
Time: 12:00
Text to be corrected in the original notice
Empty new value
Section number: IV.2.2
Place of text to be modified: Time limit for receipt of tenders or requests to participate
Empty old value
New value
Date: 2022-03-25 📅
Time: 12:00
Source: OJS 2022/S 056-147983 (2022-03-16)

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