Object Scope of the procurement
Title: The Maintenance of Ivanti Software Suite and purchase of new licences
Products/services: Software-related services📦
Short description:
“The Maintenance (Software assurance) of Ivanti Software Suite and purchase of new licences for Department of Justice”
Estimated value excluding VAT: EUR 600 000 💰
1️⃣
Additional products/services: Software package and information systems📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“The Maintenance (Software assurance) of Ivanti Software Suite and purchase of new licences for Department of Justice” Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 600 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The Contracting Authority reserves the right to extend the Term for a period or periods of up to twelve months with a maximum of four such extensions or...”
Description of renewals
The Contracting Authority reserves the right to extend the Term for a period or periods of up to twelve months with a maximum of four such extensions or extensions on the same terms and conditions, subject to the Contracting Authority's obligation at law.
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Options ✅
Description of options:
“The Contracting Authority wish to put in place a contract to allow it to purchase maintenance for its existing Ivanti software suite as set out in the RFT...”
Description of options
The Contracting Authority wish to put in place a contract to allow it to purchase maintenance for its existing Ivanti software suite as set out in the RFT with the option to purchase additional 400 licences over the duration of the contract in the event same are required.
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Previous publication concerning this procedure: 2015/S 061-106756
Time limit for receipt of tenders or requests to participate: 2022-04-25
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 3
Conditions for opening of tenders: 2022-04-25
12:00 📅
Complementary information Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties
2) This is the sole call for competition for this contract/framework.
3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that the successful tenderer is and remains tax compliant.
6) At its absolute discretion, the contracting authority may elect to terminate this procurement process or any contract awarded at any time.
7) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
8) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
Show more Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧 Review procedure
Precise information on deadline(s) for review procedures:
“Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned...”
Precise information on deadline(s) for review procedures
Instrument SI 130 of 2010, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the Contracting Authority will not conclude this contract to which a standstill period applies in accordance with Irish Statutory standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the public contract and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to the public contract.
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Source: OJS 2022/S 061-161049 (2022-03-23)
Contract award notice (2022-09-21) Contracting authority Information about joint procurement
The contract is awarded by a central purchasing body
Object Scope of the procurement
Title:
“The Maintenance of Ivanti Software Suite and purchase of new licences
RFT# 209124”
Total value of the procurement (excluding VAT): EUR 600 000 💰
Award criteria
Quality criterion (name):
“A1. Advice and assistance for the deployment of software upgrades, updates, patches, bug fixes and service packs and licencing.”
Quality criterion (weighting): 50
Quality criterion (name):
“A2. Multi-channel access to the helpdesk : minimum marks will be awarded for phone and email. Other channels for example customer facing web portal or app...”
Quality criterion (name)
A2. Multi-channel access to the helpdesk : minimum marks will be awarded for phone and email. Other channels for example customer facing web portal or app etc. will receive more marks.
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Quality criterion (weighting): 40
Quality criterion (name):
“A3. Incident Logging, Prioritisation & Escalation process. Please include an escalation matrix.”
Quality criterion (weighting): 35
Quality criterion (name):
“A4. Incident tracking & Fault Diagnosis; clearly and comprehensively describe the process for tracking incidents (live tracking will be awarded more marks)...”
Quality criterion (name)
A4. Incident tracking & Fault Diagnosis; clearly and comprehensively describe the process for tracking incidents (live tracking will be awarded more marks) and the process for root analysis of faults
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Quality criterion (name):
“A5. Please describe the remote technical assistance available to assist with fault isolation, installation, configuration, integration or other issues.”
Cost criterion (name): Absolute Cost
Cost criterion (weighting): 800
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 061-161049
Award of contract
1️⃣
Contract Number: 1
Title: The Maintenance of Ivanti Software Suite and purchase of new licences
Date of conclusion of the contract: 2022-06-01 📅
Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: Arkphire Security Limited
National registration number: N/a
Postal address: 7 Beckett Way
Postal town: Dublin 12
Postal code: Parkwest Business Pa
Country: Ireland 🇮🇪
Phone: +353 018976750📞
E-mail: jlinehan@presidio.com📧
Fax: +353 018976751 📠
Region: Éire/Ireland🏙️
URL: http://www.arkphire.com🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 600 000 💰
Source: OJS 2022/S 185-524709 (2022-09-21)