The Contracting Entity intends to procure a contract for the supply and support of Field Sales Support Software
It is proposed that the Contract will include (non-exhaustive,high level scope):
The supply of a commercial field sales software support solution. The requirement is for a vendor hosted solution with a fully supported functional support service to our field agents. This service will utilise our field sales teams in the submission of data through technology allowing our field sales teams to transmit the customer data through hand held terminal technology to a back office portal. This will allow Electric Ireland to manage the day to day activities of our sales companies in both the republic and Northern Ireland.
Deadline
The time limit for receipt of tenders was 2022-03-31.
The procurement was published on 2022-02-25.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Supply and Support of Field Sales Software
SSCON 5819
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“The Contracting Entity intends to procure a contract for the supply and support of Field Sales Support Software
It is proposed that the Contract will...”
Short description
The Contracting Entity intends to procure a contract for the supply and support of Field Sales Support Software
It is proposed that the Contract will include (non-exhaustive,high level scope):
The supply of a commercial field sales software support solution. The requirement is for a vendor hosted solution with a fully supported functional support service to our field agents. This service will utilise our field sales teams in the submission of data through technology allowing our field sales teams to transmit the customer data through hand held terminal technology to a back office portal. This will allow Electric Ireland to manage the day to day activities of our sales companies in both the republic and Northern Ireland.
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Additional products/services: IT services: consulting, software development, Internet and support📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“The Contracting Entity intends to procure a contract for the supply and support of Field Sales Support Software
It is proposed that the Contract will...”
Description of the procurement
The Contracting Entity intends to procure a contract for the supply and support of Field Sales Support Software
It is proposed that the Contract will include (non-exhaustive,high level scope):
The supply of a commercial field sales software support solution. The requirement is for a vendor hosted solution with a fully supported functional support service to our field agents. This service will utilise our field sales teams in the submission of data through technology allowing our field sales teams to transmit the customer data through hand held terminal technology to a back office portal. This will allow Electric Ireland to manage the day to day activities of our sales companies in both the republic and Northern Ireland.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Description
Additional information:
“As stated within PQQ Documents available on eTenders www.etenders.gov RFT ID 208663”
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
List and brief description of rules and criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663”
Deposits and guarantees required:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663” Conditions related to the contract
Contract performance conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663”
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Administrative information
Previous publication concerning this procedure: 2021/S 230-607015
Time limit for receipt of tenders or requests to participate: 2022-03-31
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 208663” Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏
Source: OJS 2022/S 043-112743 (2022-02-25)
Additional information (2022-03-02) Object Scope of the procurement
Short description:
“The supply of a commercial B2C Direct Field Sales software support solution to support up to 150 field sales agents across Ireland. A vendor hosted solution...”
Short description
The supply of a commercial B2C Direct Field Sales software support solution to support up to 150 field sales agents across Ireland. A vendor hosted solution with a fully supported functional support service to our field agents which will allow agents to resolve any technical issues they may experience and cover the working hours the agents between 9 -8.30pm. It should accommodate any back office tech support issues that may arise. This solution will be a stand alone and/or an integrated solution to EI billing systems. This service will utilise our field sales teams in the submission of data through technology allowing our B2C Direct Field Sales teams to transmit the customer data through hand held terminal technology to a back office portal. This will allow EI to manage the day to day activities of our sales companies in both the republic and Northern Ireland.
Complementary information Original notice reference
Notice number in the OJ S: 2022/S 043-112743
Changes Text to be corrected in the original notice
Section number: IV.2.2
Old value
Date: 2022-03-31 📅
Time: 12:00
New value
Date: 2022-04-01 📅
Time: 12:00
Source: OJS 2022/S 046-120851 (2022-03-02)
Contract award notice (2022-12-09) Object Award criteria
Quality criterion (name): Business and Functional Requirements
Quality criterion (weighting): 300
Quality criterion (name): Account Management, Support and Maintenance Requirements
Cost criterion (name): Tender Cost
Cost criterion (weighting): 400
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 043-112743
Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Award of contract
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Contract Number: 1
Title: Supply and Support of Field Sales Software
Date of conclusion of the contract: 2022-11-25 📅
Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: PSI Mobile
National registration number: IE6406911I
Postal address: Unit G1 Block G,Calmount Avenue
Postal town: Dublin
Postal code: D12 TH56
Country: Ireland 🇮🇪
Phone: +353 12942311📞
E-mail: dcostello@psimobile.ie📧
Region: Éire/Ireland🏙️
URL: http://www.psi-mobile.com🌏
The contractor is an SME
Source: OJS 2022/S 241-695585 (2022-12-09)