Single-Party Framework Agreement for Online Collections User Interface including On-going Maintenance & Support Services

National Museum of Ireland

NMI has recently undertaken a project with Knowledge Integration, a company specialising in middleware which connects museum collections databases, which resulted in an integrated public index and media store representing the NMI collections in preparation for sharing collections online.
There are currently over 1.1 million items integrated into CIIM from a number of source collections management systems. This is comprised of ca 80,000 images, ca 625,000 museum object and specimen records from across a wide range of disciplines (Archaeology, Natural History, Decorative Arts, History, Folklife, World Cultures) as well as authority terms. These numbers will grow over the coming months to include archives and library holdings and in the longer term will include drawings, 3D images, video, and sound recordings.

Deadline

The time limit for receipt of tenders was 2022-10-03. The procurement was published on 2022-09-15.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2022-09-15 Contract notice
2023-01-24 Contract award notice
Contract notice (2022-09-15)
Object
Scope of the procurement
Title: Web page editing software development services
Short description:
NMI has recently undertaken a project with Knowledge Integration, a company specialising in middleware which connects museum collections databases, which resulted in an integrated public index and media store representing the NMI collections in preparation for sharing collections online. There are currently over 1.1 million items integrated into CIIM from a number of source collections management systems. This is comprised of ca 80,000 images, ca 625,000 museum object and specimen records from across a wide range of disciplines (Archaeology, Natural History, Decorative Arts, History, Folklife, World Cultures) as well as authority terms. These numbers will grow over the coming months to include archives and library holdings and in the longer term will include drawings, 3D images, video, and sound recordings.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Web page editing software development services 📦
Additional CPV: Web server software package 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Competitive procedure with negotiation
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: National Museum of Ireland
Postal address: Collins Barracks
Postal code: Benburb Street
Postal town: Dublin 7
Contact
Internet address: http://www.museum.ie 🌏
E-mail: tenders@greenville.ie 📧
Phone: +353 014020114 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223574&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223574&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2022-09-15 📅
Submission deadline: 2022-10-03 📅
Publication date: 2022-09-20 📅
Identifiers
Notice number: 2022/S 181-512685
OJ-S issue: 181
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties. 2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. 3) Suppliers should note the following when making their submission: • There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload. • In order to submit a document to the electronic postbox, please note that you must click “Submit Response”. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the “Submit Response” button will be disabled automatically upon expiration of the response deadline. • Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should consider the fact that upload speeds vary. • If you experience difficulty when uploading documents, please contact eTenders Support Desk for technical assistance. Email etenders@eusupply.com or Telephone: 353(0)21 2439277 (09:00am – 17:30pm GMT). All queries must be submitted through the messaging facility on www.etenders.gov.ie. 4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response 5) This is the sole call for competition for this contract/framework. 6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers. 7) Contract award will be subject to the approval of the competent authorities. 8) It will be a condition of award that the successful tenderer is and remains tax compliant. 9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type, or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. 11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
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Object
Scope of the procurement
Short description:
NMI has recently undertaken a project with Knowledge Integration, a company specialising in middleware which connects museum collections databases, which resulted in an integrated public index and media store representing the NMI collections in preparation for sharing collections online.
Show more
There are currently over 1.1 million items integrated into CIIM from a number of source collections management systems. This is comprised of ca 80,000 images, ca 625,000 museum object and specimen records from across a wide range of disciplines (Archaeology, Natural History, Decorative Arts, History, Folklife, World Cultures) as well as authority terms. These numbers will grow over the coming months to include archives and library holdings and in the longer term will include drawings, 3D images, video, and sound recordings.
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Estimated total value: 400 000 EUR 💰
Short description:
The framework agreement will be established on foot of this tender competition for an initial contract for Online Collections User Interface. The initial contract will be awarded to the successful tenderer shortly after the formal establishment of the framework agreement.
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An initial contract will be awarded under the framework for two (2) years, with the option to extend for three (3) further periods of up to two (2) years, subject to a maximum duration of eight (8) years.
• NMI are seeking tenders from interested parties to develop a public-facing search and display website for the public index. The index is presented to the user interface as an Elasticsearch index with media files stored on a webserver, accessible over https. Additionally, a machine-readable API returning results in JSON will be required. The key requirement from the interface is that it will be user-friendly for the museum’s public.
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Estimated value excluding VAT: 400 000 EUR 💰
Duration: 96 months

Procedure
Legal basis: 32014L0024
Accelerated procedure: Most suitable procedure for this competition
Justification for the framework agreement:
To enable support of the services for the estimated duration of the software package
Justification for framework agreement duration over four years:
To enable support of the services for the estimated duration of the software package
Time of receipt of tenders: 17:00
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Greenville Procurement
Internet address: www.museum.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/290 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=223574&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.
Show more
2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition.
3) Suppliers should note the following when making their submission:
• There is a maximum upload limit of 2GB per file. Documents larger than this should be divided into smaller files prior to upload.
• In order to submit a document to the electronic postbox, please note that you must click “Submit Response”. After submitting a response, the response may be modified and re-submitted as many times as may be necessary until the RFT deadline has expired. Suppliers should be aware that the “Submit Response” button will be disabled automatically upon expiration of the response deadline.
Show more
• Suppliers must ensure that they give themselves sufficient time to upload & submit all required documentation before the submission deadline. Suppliers should consider the fact that upload speeds vary.
• If you experience difficulty when uploading documents, please contact eTenders Support Desk for technical assistance. Email etenders@eusupply.com or Telephone: 353(0)21 2439277 (09:00am – 17:30pm GMT). All queries must be submitted through the messaging facility on www.etenders.gov.ie.
Show more
4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response
Show more
5) This is the sole call for competition for this contract/framework.
6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
7) Contract award will be subject to the approval of the competent authorities.
8) It will be a condition of award that the successful tenderer is and remains tax compliant.
9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.
10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type, or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.
Show more
11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a
clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.
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Complementary information
Review body
Name: High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: www.courts.ie 🌏
Source: OJS 2022/S 181-512685 (2022-09-15)
Contract award notice (2023-01-24)
Object
Scope of the procurement
Short description:
NMI had recently undertaken a project with Knowledge Integration, a company specialising in middleware which connects museum collections databases, which resulted in an integrated public index and media store representing the NMI collections in preparation for sharing collections online. There are currently over 1.1 million items integrated into CIIM from a number of source collections management systems. This is comprised of ca 80,000 images, ca 625,000 museum object and specimen records from across a wide range of disciplines (Archaeology, Natural History, Decorative Arts, History, Folklife, World Cultures) as well as authority terms. These numbers will grow over the coming months to include archives and library holdings and in the longer term will include drawings, 3D images, video, and sound recordings.
Show more
Total value of the procurement: 400 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-01-24 📅
Publication date: 2023-01-27 📅
Identifiers
Notice number: 2023/S 020-053086
Refers to notice: 2022/S 181-512685
OJ-S issue: 20

Object
Scope of the procurement
Short description:
NMI had recently undertaken a project with Knowledge Integration, a company specialising in middleware which connects museum collections databases, which resulted in an integrated public index and media store representing the NMI collections in preparation for sharing collections online.
Show more
The framework agreement was established on foot of this tender competition for an initial contract for Online Collections User Interface. The initial contract was awarded to the successful tenderer shortly after the formal establishment of the framework agreement.
Show more
An initial contract was awarded under the framework for two (2) years, with the option to extend for three (3) further periods of up to two (2) years, subject to a maximum duration of eight (8) years.
• NMI were seeking tenders from interested parties to develop a public-facing search and display website for the public index. The index is presented to the user interface as an Elasticsearch index with media files stored on a webserver, accessible over https. Additionally, a machine-readable API returning results in JSON was required. The key requirement from the interface was that it will be user-friendly for the museum’s public.
Show more

Procedure
Award criteria
Quality criterion (name): Fitness for Purpose of the Proposed Solution
Quality criterion (weighting): 25%
Quality criterion (name): Quality and Expertise of the Team Proposed
Approach to Maintenance and Support
Quality criterion (weighting): 15%
Quality criterion (name): Reliability and Continuity of Supply
Quality criterion (weighting): 5%
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 30%

Award of contract
Date of contract conclusion: 2022-11-29 📅
Name: Surface Impression Limited
National registration number: GB833916906
Postal address: 15-17 Middle Street BN1 1AL
Postal town: Brighton
Postal code: East Sussex
Country: United Kingdom 🇬🇧
Phone: +44 7769178396 📞
E-mail: sallymoorhouse@surfaceimpression.com 📧
Total value of the procurement: 400 000 EUR 💰
Information about tenders
Number of tenders received: 1
Source: OJS 2023/S 020-053086 (2023-01-24)