Single-Party Framework Agreement for delivery of the Digital That Delivers Programme

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland requires the services of a supplier that specialises in digital strategy & programme management with experience in the tourism sector to:
• Project manage the delivery of the Digital that Delivers programme for Irish visitor experiences (attractions, day tours & activity providers) starting the programme after 1st January 2023. The first programme of work will be issued in the Framework Agreement Tender Documentation and responses with costings will be received and evaluated.
• All further programmes of work (if required) will be issued for costings to the successful supplier based on planned intakes as outlined in further detail below.
The programme may include other tourism sectors.

Deadline
The time limit for receipt of tenders was 2022-11-02. The procurement was published on 2022-10-03.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2022-10-03 Contract notice
2023-03-03 Contract award notice
Contract notice (2022-10-03)
Contracting authority
Name and addresses
Name: Fáilte Ireland-National Tourism Development Authority
National registration number: N/a
Postal address: 88-95 Amiens Street
Postal town: Dublin 1
Postal code: Dublin 1
Country: Ireland 🇮🇪
Contact person: Glenda Byrne
Phone: +353 18847878 📞
E-mail: procurement@failteireland.ie 📧
Region: Éire/Ireland 🏙️
URL: https://www.failteireland.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=225870&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=225870&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Single-Party Framework Agreement for delivery of the Digital That Delivers Programme CD202231”
Products/services: Systems and technical consultancy services 📦
Short description:
“Fáilte Ireland requires the services of a supplier that specialises in digital strategy & programme management with experience in the tourism sector...”    Show more
Estimated value excluding VAT: EUR 25 000 000 💰

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Additional products/services: Telecommunication consultancy services 📦
Additional products/services: Business analysis consultancy services 📦
Additional products/services: Project management consultancy services 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Ireland
Description of the procurement:
“Fáilte Ireland requires the services of a supplier that specialises in digital strategy & programme management with experience in the tourism sector...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 25 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“As stated in the ITT documentation available for downloading from www.etenders.gov.ie”
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions:
“As stated in the ITT documentation available for downloading from www.etenders.gov.ie”
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Previous publication concerning this procedure: 2022/S 186-526733
Time limit for receipt of tenders or requests to participate: 2022-11-02 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2023-11-02 📅
Conditions for opening of tenders: 2022-11-02 12:00 📅
Conditions for opening of tenders (place): eTenders.gov.ie postbox
Conditions for opening of tenders (Information about authorised persons and opening procedure): Failte Ireland staff

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information

“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”    Show more
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin 7
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
URL: http://www.courts.ie 🌏
Review procedure
Precise information on deadline(s) for review procedures:
“The contracting authority will not conclude this framework agreement to which a standstill period applies in accordance with Irish Statutory Instrument S.I....”    Show more
Source: OJS 2022/S 194-549156 (2022-10-03)
Contract award notice (2023-03-03)
Contracting authority
Information about joint procurement
The contract is awarded by a central purchasing body

Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 25 000 000 💰
Award criteria
Quality criterion (name): Project Management & Methodology
Quality criterion (weighting): 20
Quality criterion (name): Work Programme Implementation
Quality criterion (weighting): 15
Quality criterion (name): Resourcing Skillsts
Quality criterion (weighting): 10
Quality criterion (name): Programme Evaluaton
Quality criterion (name): Contract Management
Quality criterion (weighting): 5
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 40

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2022/S 194-549156

Award of contract

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Contract Number: 1
Title:
“Single-Party Framework Agreement for delivery of the Digital That Delivers Programme”
Date of conclusion of the contract: 2023-03-02 📅
Information about tenders
Number of tenders received: 3
Number of tenders received by electronic means: 3
Name and address of the contractor
Name: Core Optimisation Limited
National registration number: 3368720TH
Postal address: Unit A Block 1 Shannon Business Park, Shannon
Postal town: Shannon
Postal code: Clare
Country: Ireland 🇮🇪
Phone: +353 860862840 📞
E-mail: caroline@coreoptimisation.com 📧
Region: Éire/Ireland 🏙️
URL: http://www.coreoptimisation.com 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 25 000 000 💰
Source: OJS 2023/S 048-142660 (2023-03-03)