Single-Party Framework Agreement for delivery of the Digital That Delivers Programme

Fáilte Ireland-National Tourism Development Authority

Fáilte Ireland requires the services of a supplier that specialises in digital strategy & programme management with experience in the tourism sector to:
• Project manage the delivery of the Digital that Delivers programme for Irish visitor experiences (attractions, day tours & activity providers) starting the programme after 1st January 2023. The first programme of work will be issued in the Framework Agreement Tender Documentation and responses with costings will be received and evaluated.
• All further programmes of work (if required) will be issued for costings to the successful supplier based on planned intakes as outlined in further detail below.
The programme may include other tourism sectors.

Deadline

The time limit for receipt of tenders was 2022-11-02. The procurement was published on 2022-10-03.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Core Optimisation Limited

Who?

• Fáilte Ireland-National Tourism Development Authority

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2022-10-03	Contract notice
2023-03-03	Contract award notice

Contract notice (2022-10-03)
Object
Scope of the procurement
Title: Systems and technical consultancy services
Reference number: CD202231
Short description:

Fáilte Ireland requires the services of a supplier that specialises in digital strategy & programme management with experience in the tourism sector to: • Project manage the delivery of the Digital that Delivers programme for Irish visitor experiences (attractions, day tours & activity providers) starting the programme after 1st January 2023. The first programme of work will be issued in the Framework Agreement Tender Documentation and responses with costings will be received and evaluated. • All further programmes of work (if required) will be issued for costings to the successful supplier based on planned intakes as outlined in further detail below. The programme may include other tourism sectors.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Systems and technical consultancy services 📦
Additional CPV: Telecommunication consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Body governed by public law
Awarding authority name: Fáilte Ireland-National Tourism Development Authority
Postal address: 88-95 Amiens Street
Postal code: Dublin 1
Postal town: Dublin 1
Contact
Internet address: https://www.failteireland.ie 🌏
E-mail: procurement@failteireland.ie 📧
Phone: +353 18847878 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=225870&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=225870&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2022-10-03 📅
Submission deadline: 2022-11-02 📅
Publication date: 2022-10-07 📅
Identifiers
Notice number: 2022/S 194-549156
Refers to notice: 2022/S 186-526733
OJ-S issue: 194
Additional information
Failte Ireland staff

Object
Scope of the procurement
Short description:

Fáilte Ireland requires the services of a supplier that specialises in digital strategy & programme management with experience in the tourism sector to:

• Project manage the delivery of the Digital that Delivers programme for Irish visitor experiences (attractions, day tours & activity providers) starting the programme after 1st January 2023. The first programme of work will be issued in the Framework Agreement Tender Documentation and responses with costings will be received and evaluated.

• All further programmes of work (if required) will be issued for costings to the successful supplier based on planned intakes as outlined in further detail below.

The programme may include other tourism sectors.

Estimated total value: 25 000 000 EUR 💰
Estimated value excluding VAT: 25 000 000 EUR 💰
Duration: 48 months
Place of performance
Main site or place of performance: Ireland

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:

As stated in the ITT documentation available for downloading from www.etenders.gov.ie

Contract execution
Contract performance conditions:

As stated in the ITT documentation available for downloading from www.etenders.gov.ie

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2023-11-02 📅
Tender opening date: 2022-11-02 📅
Tender opening time: 12:00
Place: eTenders.gov.ie postbox
Additional information: Failte Ireland staff

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Glenda Byrne
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1169 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=225870&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of the framework will be subject to the approval of the competent authorities.

5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Complementary information
Review body
Name: High Court
Postal address: Chief Registrar, The Four Courts
Postal town: Dublin 7
Postal code: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Information about review deadlines:

The contracting authority will not conclude this framework agreement to which a standstill period applies in accordance with Irish Statutory Instrument S.I. No. 284 of 2016, until after the expiry of the standstill period which commences on the day following the date of notification of concerned candidates and tenderers. The duration of the standstill period will be 14 calendar days where notifications are sent electronically or by fax and 16 calendar days where these are sent by any other means. The Statutory Instrument mentioned above provides that review procedures are available in the High Court to a person who has or has had an interest in obtaining the framework agreement and alleges that he or she has been harmed or is at risk of being harmed by an infringement of the law in relation to that framework agreement.

Source: OJS 2022/S 194-549156 (2022-10-03)

Contract award notice (2023-03-03)
Object
Scope of the procurement
Total value of the procurement: 25 000 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2023-03-03 📅
Publication date: 2023-03-08 📅
Identifiers
Notice number: 2023/S 048-142660
Refers to notice: 2022/S 194-549156
OJ-S issue: 48
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties 2) This is the sole call for competition for this service. 3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers. 4) Establishment of the framework will be subject to the approval of the competent authorities. 5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion. 6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties

2) This is the sole call for competition for this service.

3) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates, participants or tenderers.

4) Establishment of the framework will be subject to the approval of the competent authorities.

5) If for any reason it is not possible to conclude the framework agreement with the designated successful tenderer emerging from this competitive process; or if having concluded the framework agreement the contracting authority considers that the successful tenderer has not met, or cannot meet its obligations; the contracting authority reserves the right to admit the next highest scoring tenderer to the framework on the basis of the same terms at any time during the tender validity period. This shall be without prejudice to the right of the contracting authority to cancel this competitive process and/or initiate a new contract award procedure at its sole discretion.

6) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

7) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of tender responses with missing or incomplete information. Therefore, tenderers are advised to ensure that they return FULLY COMPLETED tenders in order to avoid the risk of elimination from the competition at the evaluation stage.

Procedure
Award criteria
Quality criterion (name): Project Management & Methodology
Quality criterion (weighting): 20
Quality criterion (name): Work Programme Implementation
Quality criterion (weighting): 15
Quality criterion (name): Resourcing Skillsts
Quality criterion (weighting): 10
Quality criterion (name): Programme Evaluaton
Contract Management
Quality criterion (weighting): 5
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 40

Award of contract
Date of contract conclusion: 2023-03-02 📅
Name: Core Optimisation Limited
National registration number: 3368720TH
Postal address: Unit A Block 1 Shannon Business Park, Shannon
Postal town: Shannon
Postal code: Clare
Country: Ireland 🇮🇪
Phone: +353 860862840 📞
E-mail: caroline@coreoptimisation.com 📧
Internet address: http://www.coreoptimisation.com 🌏
Total value of the procurement: 25 000 000 EUR 💰
Information about tenders
Number of tenders received: 3
Source: OJS 2023/S 048-142660 (2023-03-03)

New procurements in related categories 🆕

IT services: consulting, software development, Internet and support (>20 new procurements)

Software programming and consultancy services (>20)

Systems and technical consultancy services (14)