Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support, and related services.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Deadline
The time limit for receipt of tenders was 2022-12-16.
The procurement was published on 2022-11-17.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services
RFT06/22SG”
Products/services: Customer Relation Management software development services📦
Short description:
“Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support, and related...”
Short description
Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support, and related services.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Show more
Estimated value excluding VAT: EUR 1 900 000 💰
Atlantic Technological University requests tenders for the provision of CRM Services to include implementation, hosting, support and related services. A competitive procedure with negotiation procedure is being used.
Pre-Qualification Phase Stage 1
The Pre-Qualification Phase (this phase) will be used to short-list the number of applicants, depending on the quality of the responses received in response to the Pre Qualification Questionnaire.
Tender Phase Stage 2
The shortlisted applicants will then be invited to the next phase which is the Tender stage. At this point applicants will be invited to submit a full tender.
Negotiation Stage Stage 3
Tenderers may be invited at the discretion of ATU to attend negotiation meeting(s) at which all aspects of the tender submitted may be discussed, including costs.
Full details of the operation of the competitive procedure with negoiation are set out in paragraph 3.7 of the Pre qualification Questionnaire document.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 1 900 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 72
Information about the limits on the number of candidates to be invited
Maximum number: 5
Objective criteria for choosing the limited number of candidates:
“The top scoring five (5) applicants will be invited to tender, subject to that number meeting the minimum requirements.”
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Competitive procedure with negotiation
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Description
In the case of framework agreements, provide justification for any duration exceeding 8 years:
“The longer term of 6 years is chosen to provide an optimum long term solution for Atlantic Technological University and is justified on the grounds of the...”
In the case of framework agreements, provide justification for any duration exceeding 8 years
The longer term of 6 years is chosen to provide an optimum long term solution for Atlantic Technological University and is justified on the grounds of the considerable disruption that a change in the service within a shorter period would entail.
Show more Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-12-16
16:00 📅
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2023-01-16 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: www.courts.ie🌏 Service from which information about the review procedure may be obtained
Name: The High Court
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: www.courts.ie🌏
Source: OJS 2022/S 225-648570 (2022-11-17)
Contract award notice (2023-10-13) Object Scope of the procurement
Total value of the procurement (excluding VAT): EUR 1 900 000 💰
Award criteria
Quality criterion (name): Quality of Proposal
Quality criterion (weighting): 40%
Quality criterion (name): Management and oversight
Quality criterion (weighting): 5%
Quality criterion (name): Professional Services and Support
Quality criterion (name): Key project Members
Quality criterion (weighting): 25%
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 25%
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2022/S 225-648570
Award of contract
1️⃣
Contract Number: 1
Title:
“Provision of CRM Services to Atlantic Technological University to include Implementation, Hosting, Support and related services”
Date of conclusion of the contract: 2023-07-01 📅
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 2
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: Intuity Technologies
National registration number: 9672591H
Postal address: Innovation House
Postal town: Galway
Postal code: Galway
Country: Ireland 🇮🇪
Phone: +91 477600📞
E-mail: donal.murphy@intuity.ie📧
Region: Northern and Western🏙️
URL: http://www.intuity.ie🌏
The contractor is an SME ✅ Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 1 900 000 💰
Total value of the contract/lot: EUR 1 900 000 💰
Source: OJS 2023/S 201-631911 (2023-10-13)