Object Scope of the procurement
Title:
“Microsoft Dynamics/Power Platform services for the Development of a Case Management System for The Labour Court”
Products/services: Customer Relation Management software development services📦
Short description:
“Microsoft Dynamics/Power Platform services for the Development of a Case Management System for The Labour Court”
Estimated value excluding VAT: EUR 800 000 💰
The current case management system in the Labour Court is one of several ageing Lotus Notes based systems supported by the Department of Enterprise, Trade and Employment (DETE) which are due for replacement over the coming twelve to eighteen months. The Department is seeking to redevelop these systems using Cloud-based Microsoft Dynamics solutions. The Labour Court’s current case management system was developed in Lotus Notes and reporting is a mixture of Lotus Notes Views and Cognos/Tableau reports. Although the Labour Court has been computerised for many years, many of the existing processes remain paper based. As recommended in a recent Business Process Re-engineering Report, the Labour Court is implementing a “digitisation project” to move the hearing process into the digital age - this will be formalised within the new system. The Department has already invested in the Microsoft Dynamics platform for case management purposes, with on-premises solutions to meet the needs of services in other areas. It wishes to build on this investment to meet the current case management needs, by using the Dynamics 365 / Power Platform to leverage the benefits inherent in the platform/software as a service model. The contract on offer in this procurement competition is for the redevelopment of the Labour Court back-office case management system in a Microsoft Dynamics 365 environment, with a focus on leveraging the capabilities of MS Dynamics / Power Platform to maximise process efficiencies. This contract also covers the development of stage 1 of an online portal which will allow customers of the Labour Court to make a direct referral, or to appeal a decision of the Workplace Relations Commission to the Court.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 800 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: Up to two extensions of 12 months each
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions: As stated in the procurement documents
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2022-04-14
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 2
Conditions for opening of tenders: 2022-04-14
12:00 📅
Complementary information Information about electronic workflows
Electronic payment will be used
Review body
Name: Pat McCourt
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2022/S 045-116157 (2022-03-01)
Additional information (2022-04-07)
Complementary information Original notice reference
Notice number in the OJ S: 2022/S 045-116157
Changes Text to be corrected in the original notice
Section number: IV.2.2
Old value
Date: 2022-04-14 📅
Time: 12:00
New value
Date: 2022-04-22 📅
Time: 18:00
Text to be corrected in the original notice
Section number: IV.2.7
Old value
Date: 2022-04-14 📅
Time: 12:00
New value
Date: 2022-04-22 📅
Time: 18:00
Other additional information
“Submission date extended due to delay in answering clarification questions due to illness.”
Source: OJS 2022/S 072-193319 (2022-04-07)
Contract award notice (2022-11-01) Object Scope of the procurement
Title:
“Microsoft Dynamics/Power Platform services for the Development of a Case Management System for The Labour Court
208808”
Total value of the procurement (excluding VAT): EUR 470 000 💰
Award criteria
Quality criterion (name): Quality Of Proposed Solution
Quality criterion (weighting): 140
Quality criterion (name): Development Methodology
Quality criterion (weighting): 190
Quality criterion (name): Proposed Timeframe for Delivery
Quality criterion (weighting): 45
Quality criterion (name): Previous Projects
Quality criterion (weighting): 44
Quality criterion (name): System Security Criteria
Quality criterion (weighting): 31
Quality criterion (name): Support Methodology
Quality criterion (weighting): 100
Quality criterion (name): Proposed SLA
Quality criterion (weighting): 50
Quality criterion (name): Structure, Expertise and Balance of Proposed Team
Quality criterion (name): Top 3 CVs min 3 years exp in Dynamics
Cost criterion (name): Overall Cost
Cost criterion (weighting): 400
Procedure Administrative information
Previous publication concerning this procedure: 2022/S 045-116157
Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice
Award of contract
1️⃣
Contract Number: 1
Title:
“Microsoft Dynamics/Power Platform services for the Development of a Case Management System for The Labour Court”
Date of conclusion of the contract: 2022-07-20 📅
Information about tenders
Number of tenders received: 6
Number of tenders received by electronic means: 6
Name and address of the contractor
Name: Storm Technology Ltd
National registration number: IE 8228144P
Postal address: Capel Building, Marys Abbey,
Postal town: Dublin 7
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 15242310📞
E-mail: kflannery@storm.ie📧
Region: Éire/Ireland🏙️
URL: http://https://www.storm.ie/ 🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 470 000 💰
Source: OJS 2022/S 213-612121 (2022-11-01)