The provision of Managed Detection and Response (MDR) services for the Department's ICT infrastructure

Department of Health

This tender relates to the provision of “Managed Detection & Response” (MDR) services. The successful Vendor will be required to integrate their MDR Service Operations Centre with the security tools in use within the Department to provide real time assessment and response to any threats.
The successful vendor will provide ongoing monitoring and detection services for the Department’s infrastructure

Deadline

The time limit for receipt of tenders was 2021-11-30. The procurement was published on 2021-10-29.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-10-29 Contract notice
2021-11-26 Additional information
2022-04-20 Contract award notice
Contract notice (2021-10-29)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
This tender relates to the provision of “Managed Detection & Response” (MDR) services. The successful Vendor will be required to integrate their MDR Service Operations Centre with the security tools in use within the Department to provide real time assessment and response to any threats. The successful vendor will provide ongoing monitoring and detection services for the Department’s infrastructure
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Health
Postal address: Block 1
Postal code: Miesian Plaza
Postal town: Dublin 2
Contact
Internet address: http://www.health.gov.ie 🌏
E-mail: elaine_tallon@health.gov.ie 📧
Phone: +353 6353014 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=201014&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=201014&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-10-29 📅
Submission deadline: 2021-11-30 📅
Publication date: 2021-11-03 📅
Identifiers
Notice number: 2021/S 213-562398
OJ-S issue: 213

Object
Scope of the procurement
Short description:
This tender relates to the provision of “Managed Detection & Response” (MDR) services. The successful Vendor will be required to integrate their MDR Service Operations Centre with the security tools in use within the Department to provide real time assessment and response to any threats.
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The successful vendor will provide ongoing monitoring and detection services for the Department’s infrastructure
Estimated total value: 450 000 EUR 💰
Estimated value excluding VAT: 450 000 EUR 💰
Duration: 36 months
Place of performance
Main site or place of performance: Dublin 2

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender opening date: 2021-11-30 📅
Tender opening time: 12:00

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Elaine Tallon
Internet address: www.health.gov.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1121 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=201014&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court of Ireland
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2021/S 213-562398 (2021-10-29)
Additional information (2021-11-26)
Object
Notice metadata
Document type: Additional information

Reference
Dates
Date dispatched: 2021-11-26 📅
Submission deadline: 2021-12-07 📅
Publication date: 2021-12-01 📅
Identifiers
Notice number: 2021/S 233-614658
Refers to notice: 2021/S 213-562398
OJ-S issue: 233
Source: OJS 2021/S 233-614658 (2021-11-26)
Contract award notice (2022-04-20)
Object
Scope of the procurement
Total value of the procurement: 118 012 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-04-20 📅
Publication date: 2022-04-25 📅
Identifiers
Notice number: 2022/S 080-216198
OJ-S issue: 80

Procedure
Award criteria
Quality criterion (name): Contract management and support
Quality criterion (weighting): 30
Quality criterion (name): Overall understanding of the requirements
Quality criterion (weighting): 20
Quality criterion (name): Quality of the organisational capability
Cost criterion (name): Cost
Cost criterion (weighting): 30

Award of contract
Date of contract conclusion: 2022-04-13 📅
Name: Hibernia Services Ltd. t/a eir evo
National registration number: N/a
Postal address: 2022 Bianconi Avenue Citywest Business Park Citywest
Postal town: Dublin 24
Postal code: D24 HX03
Country: Ireland 🇮🇪
Phone: +353 872887253 📞
E-mail: hugh.dawson@hetg.ie 📧
Information about tenders
Number of tenders received: 7
Source: OJS 2022/S 080-216198 (2022-04-20)
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