The Provision of an On-site ICT Support Team at its Head Office Trim and Dublin Offices

Office of Public Works (OPW)

The Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co. Meath (Jonathan Swift Street) and Dublin (1 Georges Quay Dublin 2 and and Dublin Castle). The team will provide front-line Helpdesk support along with back- end infrastructure support services inc. email.

Deadline
The time limit for receipt of tenders was 2021-02-23. The procurement was published on 2021-01-21.

Who?

What?

Where?

Procurement history
Date Document
2021-01-21 Contract notice
Contract notice (2021-01-21)
Contracting authority
Name and addresses
Name: Office of Public Works (OPW)
National registration number: N/a
Postal address: Jonathan Swift Street, Co. Meath
Postal town: Trim
Postal code: C15 NX36
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Lorraine Gantley
Phone: +353 469426655 ๐Ÿ“ž
E-mail: lorraine.gantley@opw.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: https://www.gov.ie/en/organisation/office-of-public-works/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1126 ๐ŸŒ
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181504&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181504&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œThe Provision of an On-site ICT Support Team at its Head Office Trim and Dublin Offices ICT SUPPORT SERVICES 2021โ€
Products/services: Technical computer support services ๐Ÿ“ฆ
Short description:
โ€œThe Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co....โ€    Show more
Estimated value excluding VAT: EUR 3 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Information technology services ๐Ÿ“ฆ
Additional products/services: Technical computer support services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Main site or place of performance: OPW Head Office Trim and Dublin Offices.
Description of the procurement:
โ€œThe Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co....โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 3 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Contract of 24 months with an option to renew for 12 months (1 year).
Additional information:
โ€œThe Office of Public Works (OPW) seeks tenders from reputable service providers for the provision of an on-site ICT support team at its offices in Trim, Co....โ€    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: All details in the RFT.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-02-23 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Languages in which tenders or requests to participate may be submitted: Basque ๐Ÿ—ฃ๏ธ
Conditions for opening of tenders: 2021-02-23 12:00 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court of Ireland
Postal address: Phoenix St N, Smithfield
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Body responsible for mediation procedures
Name: The High Court of Ireland
Postal address: Phoenix St N, Smithfield
Postal town: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2021/S 017-039141 (2021-01-21)