Single Party Framework for the Provision of an Enterprise CRM Solution for Meath County Council

Meath County Council

Meath County Council is looking to put in place a single party framework for the provision of an enterprise CRM solution.

Deadline
The time limit for receipt of tenders was 2021-05-05. The procurement was published on 2021-03-25.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2021-03-25 Contract notice
2021-09-10 Contract award notice
Contract notice (2021-03-25)
Contracting authority
Name and addresses
Name: Meath County Council
National registration number: N/a
Postal address: Buvinda House, Dublin Road, Meath
Postal town: Navan
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Robert Collins
Phone: +353 469097053 ๐Ÿ“ž
E-mail: robert.collins@meathcoco.ie ๐Ÿ“ง
Fax: +353 469097001 ๐Ÿ“ 
Region: Mid-East ๐Ÿ™๏ธ
URL: http://www.meath.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/241 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185460&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=185460&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œSingle Party Framework for the Provision of an Enterprise CRM Solution for Meath County Council MH-CS-21-04โ€
Products/services: Customer Relation Management software development services ๐Ÿ“ฆ
Short description:
โ€œMeath County Council is looking to put in place a single party framework for the provision of an enterprise CRM solution.โ€
Estimated value excluding VAT: EUR 2 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Customer Relation Management software development services ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Computer-related professional services ๐Ÿ“ฆ
Additional products/services: Computer back-up services ๐Ÿ“ฆ
Place of performance: Midland ๐Ÿ™๏ธ
Description of the procurement:
โ€œMeath County Council is looking to put in place a single party framework for the provision of an enterprise CRM solution.โ€
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 2 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 84

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-05-05 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2021-11-05 ๐Ÿ“…
Conditions for opening of tenders: 2021-05-05 12:00 ๐Ÿ“…

Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2021/S 062-157346 (2021-03-25)
Contract award notice (2021-09-10)
Contracting authority
Name and addresses
Postal address: Buvinda House, Dublin Road
Postal code: Meath

Object
Scope of the procurement
Title:
โ€œSingle Party Framework for the provision of an Enterprise CRM solution for Meath County Council MH-CS-21-04โ€
Short description:
โ€œMeath County Council is looking to put in place a Single Party Framework for the provision of an Enterprise CRM solution.โ€
Total value of the procurement (excluding VAT): EUR 2 000 000 ๐Ÿ’ฐ
Description
Description of the procurement:
โ€œMeath County Council is looking to put in place a Single Party Framework for the provision of an Enterprise CRM solution.โ€
Award criteria
Quality criterion (name): Technical merit and suitability of proposed services and solutions
Quality criterion (weighting): 60
Quality criterion (name): Business, project management and logistical merits of the proposal
Quality criterion (weighting): 10
Quality criterion (name): Demonstrated experience in implementation of proposed solutions
Cost criterion (name): Total Cost
Cost criterion (weighting): 20

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2021/S 062-157346

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title:
โ€œSingle Party Framework for the provision of an Enterprise CRM solution for Meath County Councilโ€
Date of conclusion of the contract: 2021-07-23 ๐Ÿ“…
Information about tenders
Number of tenders received: 8
Number of tenders received from SMEs: 8
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 8
Name and address of the contractor
Name: Provident CRM
National registration number: IE9693105M
Postal address: 3rd Floor 7 Exchange Place, IFSC
Postal town: Dublin
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 014403685 ๐Ÿ“ž
E-mail: gary@cullen.net ๐Ÿ“ง
Fax: +353 014097319 ๐Ÿ“ 
Region: Mid-East ๐Ÿ™๏ธ
URL: http://www.providentcrm.com ๐ŸŒ
The contractor is an SME โœ…
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 2 000 000 ๐Ÿ’ฐ
Total value of the contract/lot: EUR 2 000 000 ๐Ÿ’ฐ
Source: OJS 2021/S 179-466610 (2021-09-10)