Schools Broadband Service Desk

Department of Education and Skills

Request for tenders for contract for the schools broadband service desk, providing first line technical support to primary and post-primary schools in the Department of Education's Schools Broadband Service Desk.

Deadline

The time limit for receipt of tenders was 2021-03-08. The procurement was published on 2021-02-02.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2021-02-02 Contract notice
2021-05-19 Contract award notice
Contract notice (2021-02-02)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: Schools Broadband Service Desk
Short description:
Request for tenders for contract for the schools broadband service desk, providing first line technical support to primary and post-primary schools in the Department of Education's Schools Broadband Service Desk.
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Education and Skills
Postal address: Marlborough Street
Postal town: Dublin 1
Contact
Internet address: http://www.education.ie 🌏
E-mail: clare_connolly@education.gov.ie 📧
Phone: +353 18896400 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181947&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181947&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-02-02 📅
Submission deadline: 2021-03-08 📅
Publication date: 2021-02-05 📅
Identifiers
Notice number: 2021/S 025-060344
OJ-S issue: 25

Object
Scope of the procurement
Estimated total value: 1 700 000 EUR 💰
Short description: Prevision of services as outlined in the request for tender document.
Estimated value excluding VAT: 1 700 000 EUR 💰
Duration: 48 months

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Outlined in procurement documents.
Contract execution
Contract performance conditions: Per procurement documents.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 18:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Tender opening date: 2021-03-08 📅
Tender opening time: 18:00

Contracting authority
Identity
National registration number: IE4000067R
Contact
Contact point: Clare Connolly
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1142 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=181947&B=ETENDERS_SIMPLE 🌏

Complementary information
Review body
Name: High Court
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2021/S 025-060344 (2021-02-02)
Contract award notice (2021-05-19)
Object
Scope of the procurement
Short description:
Request for tenders for contract for the Schools Broadband Service Desk, providing first line technical support to primary and post-primary schools in the Department of Education's Schools Broadband Service Desk.
Total value of the procurement: 1 700 000 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal code: Dublin 1
Postal town: Dublin

Reference
Dates
Date dispatched: 2021-05-19 📅
Publication date: 2021-05-21 📅
Identifiers
Notice number: 2021/S 098-257877
Refers to notice: 2021/S 025-060344
OJ-S issue: 98

Procedure
Award criteria
Quality criterion (name): Quality of methodology for delivering the services
Quality criterion (weighting): 130
Quality criterion (name): Quality of the proposed Infrastructure solution to enable delivery of the services
Quality of proposed service desk manager and staff
Quality criterion (weighting): 140
Quality criterion (name): Quality of approach to service desk flexibility and staff management and training
Quality criterion (weighting): 40
Quality criterion (name): Quality of proposed reporting and monitoring capabilities and approach to meeting SLS requirements
Quality of transition plan
Quality criterion (weighting): 120
Price (weighting): 400

Award of contract
Date of contract conclusion: 2021-04-05 📅
Name: BT Ireland
National registration number: 141524
Postal address: Grand Canal Plaza
Postal town: Dublin 4
Country: Ireland 🇮🇪
Ireland 🏙️
Total value of the procurement: 1 700 000 EUR 💰
Information about tenders
Number of tenders received: 3
Source: OJS 2021/S 098-257877 (2021-05-19)
New procurements in related categories 🆕
Related searches 🔍