The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Deadline
The time limit for receipt of tenders was 2021-08-23.
The procurement was published on 2021-07-21.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: RFT for the Provision of Fixed Voice, SIP, VOIP and Hosted Services
2021/1009
Products/services: IP telephone services📦
Short description:
“The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice,...”
Short description
The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
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Estimated value excluding VAT: EUR 400 000 💰
1️⃣
Additional products/services: Telecommunications services📦
Additional products/services: Telephone and data transmission services📦
Place of performance: Éire/Ireland🏙️
Description of the procurement:
“The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice,...”
Description of the procurement
The Houses of the Oireachtas Service wish to put in place a contract for a primary provider of fixed voice and VoIP services. This will include Fixed Voice, SIP, VoIP and Hosted Services (i.e. local, national and international calls), installation, configuration, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI (Direct Dial-In) numbers, switching and termination. It is essential that the migration to the new service be as seamless as possible for users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 400 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 60
Legal, economic, financial and technical information Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-08-23
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2021-08-23
12:00 📅
Complementary information Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court
Postal address: The Courts Service, 6th Floor, 15/24 Phoenix Street North, Smithfield, Dublin 7
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 16395600📞
URL: www.courts.ie🌏
Source: OJS 2021/S 142-378193 (2021-07-21)
Contract award notice (2022-01-25) Object Scope of the procurement
Title: RFT for the provision of Fixed Voice, SIP, VOIP and Hosted Services
2021/1009
Total value of the procurement (excluding VAT): EUR 400 000 💰
Award criteria
Quality criterion (name): PRA/SIP Trunk Resilience and Redundancy
Quality criterion (weighting): 15%
Quality criterion (name): PRA/SIP Trunk Rationalisation and Implementation Planning
Quality criterion (weighting): 17%
Quality criterion (name): Contract Management and Quality of approach to Support and Maintenance
Quality criterion (name): Exit Strategy
Quality criterion (weighting): 3%
Cost criterion (name): Cost
Cost criterion (weighting): 50%
Procedure Administrative information
Previous publication concerning this procedure: 2021/S 142-378193
Award of contract
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Contract Number: 1
Title: RFT for the provision of Fixed Voice, SIP, VOIP and Hosted Services
Date of conclusion of the contract: 2021-10-15 📅
Information about tenders
Number of tenders received: 1
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 851744917📞
E-mail: noeline.hogg@eir.ie📧
Fax: +353 14600282 📠
Region: Éire/Ireland🏙️
URL: http://www.eir.ie🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 400 000 💰
Total value of the contract/lot: EUR 400 000 💰
Complementary information Review body
Postal address:
“The Courts Service, 6th Floor, 15/24 Phoenix Street North, Smithfield, Dublin 7.”
Source: OJS 2022/S 020-049507 (2022-01-25)