Provision of SAP Build and Implementation Support for the HSE's Integrated Financial Management System

Health Service Executive (HSE)

In summary, the Services comprise the provision of Support Services for the implementation of an Integrated Financial Management System (SAP4/HANA ERP) across the Irish Public Health Sector . Specifically the support services will include:
(i) Business process implementation and support;
(ii) Solution build;
(iii) Business process change management support;
(iv) Finance and Procurement Shared Services implementation support;
(v) Deployment to Phase 1 sites ; and
(vi) Application and Development Support for Phase 1 and 2.
Please refer to Appendix 1 for full details of the service required.
Please note the HSE considers the details of the Statement of Requirements to be confidential information. Candidates can access the detailed Statement of Requirements by completing the Confidentiality Undertaking provided as Attachment 1 to This RFP and submitting the Confidentiality Undertaking as an attachment to an eTenders Message.

Deadline
The time limit for receipt of tenders was 2022-01-07. The procurement was published on 2021-12-06.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2021-12-06 Contract notice
2022-08-18 Contract award notice
Contract notice (2021-12-06)
Contracting authority
Name and addresses
Name: Health Service Executive (HSE)
National registration number: N/a
Postal address: Head Office
Postal town: Naas
Postal code: Millennium Park
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Peter Smyth (External Advisor)
Phone: +353 0851904293 ๐Ÿ“ž
E-mail: peter@supplychainsmyth.ie ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
URL: http://www.hse.ie ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/461 ๐ŸŒ
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=203515&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=203515&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œProvision of SAP Build and Implementation Support for the HSE's Integrated Financial Management System HSEโ€
Products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Short description:
โ€œIn summary, the Services comprise the provision of Support Services for the implementation of an Integrated Financial Management System (SAP4/HANA ERP)...โ€    Show more
Estimated value excluding VAT: EUR 19 000 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Software package and information systems ๐Ÿ“ฆ
Additional products/services: Business services: law, marketing, consulting, recruitment, printing and security ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement:
โ€œIn summary, the Services comprise the provision of Support Services for the implementation of an Integrated Financial Management System (SAP4/HANA ERP)...โ€    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 19 000 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 72
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals: Provision has been made for two renewals of up to 12 months each.
Information about the limits on the number of candidates to be invited
Envisaged minimum number: 3
Maximum number: 4
Objective criteria for choosing the limited number of candidates: Please see tender documentation for the selection criteria.

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: See Tender Documents
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: See Tender Documents

Procedure
Type of procedure
Competitive procedure with negotiation
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Information about negotiation
The contracting authority reserves the right to award the contract on the basis of the initial tenders without conducting negotiations
Administrative information
Previous publication concerning this procedure: 2021/S 220-578348
Time limit for receipt of tenders or requests to participate: 2022-01-07 15:00 ๐Ÿ“…
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2022-02-08 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender must be valid until: 2022-07-07 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: The High Court of Ireland
Postal address: Four Courts, Inns Quay
Postal town: Dublin
Postal code: Dublin 7
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2021/S 240-631665 (2021-12-06)
Contract award notice (2022-08-18)
Object
Scope of the procurement
Total value of the procurement (excluding VAT): EUR 51 452 480 ๐Ÿ’ฐ
Award criteria
Quality criterion (name): Overall Technical Quality
Quality criterion (weighting): 70
Quality criterion (name): Commercial Terms
Quality criterion (weighting): 5
Price (weighting): 25
Description
Additional information:
โ€œNote the Overall Cost provided is exclusive of VAT and individual elements of the cost are subject to indexation from the beginning of year 3 of the project.โ€

Procedure
Administrative information
Previous publication concerning this procedure: 2021/S 240-631665
Information about termination of call for competition in the form of a prior information notice
The contracting authority will not award any further contracts based on the above prior information notice

Award of contract

1๏ธโƒฃ
Contract Number: 1
Title:
โ€œProvision of SAP Build and Implementation Support for the HSE's Integrated Financial Management Systemโ€
Date of conclusion of the contract: 2022-07-29 ๐Ÿ“…
Information about tenders
Number of tenders received: 2
Number of tenders received from SMEs: 0
Number of tenders received from tenderers from other EU Member States: 0
Number of tenders received from tenderers from non-EU Member States: 0
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: IBM Ireland
National registration number: 16226
Postal address: IBM House
Postal town: Dublin 4
Postal code: Shelbourne Road
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Phone: +353 18154000 ๐Ÿ“ž
E-mail: neil.brady@ie.ibm.com ๐Ÿ“ง
Region: ร‰ire/Ireland ๐Ÿ™๏ธ
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 51 452 480 ๐Ÿ’ฐ
Source: OJS 2022/S 161-459686 (2022-08-18)