Provide resourcing whom can support the following activities including:
— operational support and ongoing service assurance;
— systems upgrades and patch management;
— support project delivery;
— knowledge management;
— Continual service improvement activities;
— Service reporting;
— provide ITIL/ITSM resoucing and or consultancy;
— operational vendor management capabilities;
— Opex cost control.
Deadline
The time limit for receipt of tenders was 2021-01-28.
The procurement was published on 2021-01-06.
Object Scope of the procurement
Title:
“Multi Party Framework for the Provision of Information Technology Operational and Service Management Services
BE/SE/06/01/2021”
Products/services: Information technology services📦
Short description:
“Provide resourcing whom can support the following activities including:
— operational support and ongoing service assurance;
— systems upgrades and patch...”
Short description
Provide resourcing whom can support the following activities including:
— operational support and ongoing service assurance;
— systems upgrades and patch management;
— support project delivery;
— knowledge management;
— Continual service improvement activities;
— Service reporting;
— provide ITIL/ITSM resoucing and or consultancy;
— operational vendor management capabilities;
— Opex cost control.
Show more
Estimated value excluding VAT: EUR 650 000 💰
1️⃣
Additional products/services: Information technology requirements review services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: Dublin.
Description of the procurement:
“Provide resourcing whom can support the following activities including:
— operational support and ongoing service assurance;
— systems upgrades and patch...”
Description of the procurement
Provide resourcing whom can support the following activities including:
— operational support and ongoing service assurance;
— systems upgrades and patch management;
— support project delivery;
— knowledge management;
— continual service improvement activities;
— service reporting;
— provide ITIL/ITSM resoucing and or consultancy;
— operational vendor management capabilities;
— Opex cost control.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 650 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals:
“The framework can be renewed for a further 12 months up to a limit of 24 months.” Information about the limits on the number of candidates to be invited
Envisaged minimum number: 6
Maximum number: 8
Procedure Type of procedure
Competitive procedure with negotiation
Accelerated procedure: Additional Budget allocated to projects and resource required urgently.
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 6
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-01-28
11:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Languages in which tenders or requests to participate may be submitted: Irish 🗣️
Complementary information Review body
Name: HIgh Court
Postal address: Inns Quay
Postal town: Dublin 2
Country: Ireland 🇮🇪
Source: OJS 2021/S 006-009583 (2021-01-06)