ICT-386 — Provision of a Survey Platform and Associated Services

Health Information and Quality Authority (HIQA)

Provision of a survey platform and associated services. Please see attached documents for additional details.

Deadline

The time limit for receipt of tenders was 2021-07-28. The procurement was published on 2021-06-22.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Ipsos MRBI MRBI Market Research Ltd
• Qualtrics

Who?

• Health Information and Quality Authority (HIQA)

What?

• Software programming and consultancy services › Software-related services
• Survey services › Survey analysis services
• Survey services › Survey conduction services
• Survey services › Survey design services

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-06-22	Contract notice
2022-09-19	Contract award notice

Contract notice (2021-06-22)
Object
Scope of the procurement
Title: Survey services
Reference number: ICT-386
Short description:

Provision of a survey platform and associated services. Please see attached documents for additional details.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahon
Contact
Internet address: https://www.hiqa.ie/ 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-06-22 📅
Submission deadline: 2021-07-28 📅
Publication date: 2021-06-25 📅
Identifiers
Notice number: 2021/S 121-319941
OJ-S issue: 121
Additional information
See attached documents for further information.

Object
Scope of the procurement
Estimated total value: 300 000 EUR 💰
Estimated value excluding VAT: 300 000 EUR 💰
Duration: 36 months
Description of renewals:

The contracting authority reserves the right to extend the Term for a period or periods of up to one (1) year with a maximum of two (2) such extensions on the same terms and conditions, subject to the contracting authority's obligations at law.

Additional information: See attached documents for further information.
Place of performance
Main site or place of performance: IRELAND.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: See attached documents for further information.
Contract execution
Contract performance conditions: See attached documents for further information.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-07-28 📅
Tender opening date: 2021-07-28 📅
Tender opening time: 15:00
Place: ETenders
Additional information:

Authorised HIQA personnel shall unlock responses after the deadline stated in the RFT.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties.

2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (9 a.m. – 17.30 p.m. GMT).

4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response.

5) This is the sole call for competition for this contract.

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7) Contract award will be subject to the approval of the competent authorities.

8) It will be a condition of award that the successful tenderer is and remains tax compliant.

9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Name: Central Office of the High Court
Postal address: Ground Floor (East Wing), Four Courts, Inns quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886458 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie/content/central-office-high-court 🌏
Information about review deadlines:

This framework is covered by the application of the remedies directive and the relevant standstill period applicable.

Service from which information about the review procedure may be obtained
Name: Contact owner legal advisor
Postal town: Contact owner legal advisor
Source: OJS 2021/S 121-319941 (2021-06-22)

Contract award notice (2022-09-19)
Object
Scope of the procurement
Total value of the procurement: 316 298 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2022-09-19 📅
Publication date: 2022-09-23 📅
Identifiers
Notice number: 2022/S 184-520772
Refers to notice: 2021/S 121-319941
OJ-S issue: 184

Object
Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Quality criterion (name): A. System Features
Quality criterion (weighting): 40%
Quality criterion (name): B. Professional Services
Quality criterion (weighting): 20%
Quality criterion (name): C. Presentation / Solution Demonstration
Price (weighting): 20%

Award of contract
Date of contract conclusion: 2022-03-01 📅
Name: Ipsos MRBI MRBI Market Research Ltd
Postal address: Block 3 Blackrock Business Park
Postal town: Blackrock
Country: Ireland 🇮🇪
Internet address: http://www.ipsosmrbi.com 🌏
Name: Qualtrics
Postal address: 10 York Road
Postal town: Waterloo
Country: United Kingdom 🇬🇧
Internet address: http://www.qualtrics.com 🌏
Total value of the procurement: 316 298 EUR 💰
Information about tenders
Number of tenders received: 8

Reference
Additional information

1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)

4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response

5. This is the sole call for competition for this contract.

6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7. Contract award will be subject to the approval of the competent authorities.

8. It will be a condition of award that the successful tenderer is and remains tax compliant.

9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Information about review deadlines:

This framework is covered by the application of the remedies directive and the

relevant standstill period applicable.

Source: OJS 2022/S 184-520772 (2022-09-19)

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