ICT-386 — Provision of a Survey Platform and Associated Services
Health Information and Quality Authority (HIQA)
Provision of a survey platform and associated services. Please see attached documents for additional details.
DeadlineThe time limit for receipt of tenders was 2021-07-28. The procurement was published on 2021-06-22.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • Software programming and consultancy services › Software-related services
- • Survey services › Survey design services
- • Survey services › Survey conduction services
- • Survey services › Survey analysis services
Procurement history
| Date | Document |
|---|---|
| 2021-06-22 | Contract notice |
| 2022-09-19 | Contract award notice |
Contract notice (2021-06-22)
Object
Scope of the procurement
Title: Survey services
Reference number: ICT-386
Short description:
“Provision of a survey platform and associated services. Please see attached documents for additional details.”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahon
Contact
Internet address: https://www.hiqa.ie/ 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2021-06-22 📅
Submission deadline: 2021-07-28 📅
Publication date: 2021-06-25 📅
Identifiers
Notice number: 2021/S 121-319941
OJ-S issue: 121
Additional information
“See attached documents for further information.”
Object
Scope of the procurement
Estimated total value: 300 000 EUR 💰
Estimated value excluding VAT: 300 000 EUR 💰
Duration: 36 months
Description of renewals:
“The contracting authority reserves the right to extend the Term for a period or periods of up to one (1) year with a maximum of two (2) such extensions on...”
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Additional information:
“See attached documents for further information.”
Place of performance
Main site or place of performance:
“IRELAND.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“See attached documents for further information.”
Contract execution
Contract performance conditions:
“See attached documents for further information.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-07-28 📅
Tender opening date: 2021-07-28 📅
Tender opening time: 15:00
Place: ETenders
Additional information:
“Authorised HIQA personnel shall unlock responses after the deadline stated in the RFT.”
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
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“2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and...”
Show more
“3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com...”
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“4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal...”
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“5) This is the sole call for competition for this contract.”
“6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.”
“7) Contract award will be subject to the approval of the competent authorities.”
“8) It will be a condition of award that the successful tenderer is and remains tax compliant.”
“9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded...”
Show more
“10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”
Show more
“11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the...”
Show more
Complementary information
Review body
Name: Central Office of the High Court
Postal address: Ground Floor (East Wing), Four Courts, Inns quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886458 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie/content/central-office-high-court 🌏
Information about review deadlines:
“This framework is covered by the application of the remedies directive and the relevant standstill period applicable.”
Service from which information about the review procedure may be obtained
Name: Contact owner legal advisor
Postal town: Contact owner legal advisor
Country: Ireland 🇮🇪
Source: OJS 2021/S 121-319941 (2021-06-22)
Object
Scope of the procurement
Title: Survey services
Reference number: ICT-386
Short description:
“Provision of a survey platform and associated services. Please see attached documents for additional details.”
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Survey services 📦
Additional CPV: IT services: consulting, software development, Internet and support 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301
Postal code: CityGate
Postal town: Mahon
Contact
Internet address: https://www.hiqa.ie/ 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2021-06-22 📅
Submission deadline: 2021-07-28 📅
Publication date: 2021-06-25 📅
Identifiers
Notice number: 2021/S 121-319941
OJ-S issue: 121
Additional information
“See attached documents for further information.”
Object
Scope of the procurement
Estimated total value: 300 000 EUR 💰
Estimated value excluding VAT: 300 000 EUR 💰
Duration: 36 months
Description of renewals:
“The contracting authority reserves the right to extend the Term for a period or periods of up to one (1) year with a maximum of two (2) such extensions on...”
Additional information:
“See attached documents for further information.”
Place of performance
Main site or place of performance:
“IRELAND.”
Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
“See attached documents for further information.”
Contract execution
Contract performance conditions:
“See attached documents for further information.”
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-07-28 📅
Tender opening date: 2021-07-28 📅
Tender opening time: 15:00
Place: ETenders
Additional information:
“Authorised HIQA personnel shall unlock responses after the deadline stated in the RFT.”
Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=191742&B=ETENDERS_SIMPLE 🌏
Reference
Additional information
“1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
“2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and...”
Show more (9)
“3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com...”
“4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal...”
“5) This is the sole call for competition for this contract.”
“6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.”
“7) Contract award will be subject to the approval of the competent authorities.”
“8) It will be a condition of award that the successful tenderer is and remains tax compliant.”
“9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded...”
“10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”
“11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the...”
Complementary information
Review body
Name: Central Office of the High Court
Postal address: Ground Floor (East Wing), Four Courts, Inns quay
Postal town: Dublin
Postal code: 7
Country: Ireland 🇮🇪
Phone: +353 18886458 📞
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie/content/central-office-high-court 🌏
Information about review deadlines:
“This framework is covered by the application of the remedies directive and the relevant standstill period applicable.”
Service from which information about the review procedure may be obtained
Name: Contact owner legal advisor
Postal town: Contact owner legal advisor
Country: Ireland 🇮🇪
Source: OJS 2021/S 121-319941 (2021-06-22)
Contract award notice (2022-09-19)
Object
Scope of the procurement
Total value of the procurement: 316 298 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2022-09-19 📅
Publication date: 2022-09-23 📅
Identifiers
Notice number: 2022/S 184-520772
Refers to notice: 2021/S 121-319941
OJ-S issue: 184
Object
Place of performance
Main site or place of performance:
“Ireland”
Procedure
Award criteria
Quality criterion (name): A. System Features
Quality criterion (weighting): 40%
Quality criterion (name): B. Professional Services
Quality criterion (weighting): 20%
Quality criterion (name): C. Presentation / Solution Demonstration
Price (weighting): 20%
Award of contract
Date of contract conclusion: 2022-03-01 📅
Name: Ipsos MRBI MRBI Market Research Ltd
Postal address: Block 3 Blackrock Business Park
Postal town: Blackrock
Country: Ireland 🇮🇪
Internet address: http://www.ipsosmrbi.com 🌏
Name: Qualtrics
Postal address: 10 York Road
Postal town: Waterloo
Country: United Kingdom 🇬🇧
Internet address: http://www.qualtrics.com 🌏
Total value of the procurement: 316 298 EUR 💰
Information about tenders
Number of tenders received: 8
Reference
Additional information
“1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
Show more
“2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and...”
Show more
“3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com...”
Show more
“4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal...”
Show more
“5. This is the sole call for competition for this contract.”
“6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.”
“7. Contract award will be subject to the approval of the competent authorities.”
“8. It will be a condition of award that the successful tenderer is and remains tax compliant.”
“9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded...”
Show more
“10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”
Show more
“11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the...”
Show more
Complementary information
Review body
Information about review deadlines:
“This framework is covered by the application of the remedies directive and the”
“relevant standstill period applicable.”
Source: OJS 2022/S 184-520772 (2022-09-19)
Object
Scope of the procurement
Total value of the procurement: 316 298 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Reference
Dates
Date dispatched: 2022-09-19 📅
Publication date: 2022-09-23 📅
Identifiers
Notice number: 2022/S 184-520772
Refers to notice: 2021/S 121-319941
OJ-S issue: 184
Object
Place of performance
Main site or place of performance:
“Ireland”
Procedure
Award criteria
Quality criterion (name): A. System Features
Quality criterion (weighting): 40%
Quality criterion (name): B. Professional Services
Quality criterion (weighting): 20%
Quality criterion (name): C. Presentation / Solution Demonstration
Price (weighting): 20%
Award of contract
Date of contract conclusion: 2022-03-01 📅
Name: Ipsos MRBI MRBI Market Research Ltd
Postal address: Block 3 Blackrock Business Park
Postal town: Blackrock
Country: Ireland 🇮🇪
Internet address: http://www.ipsosmrbi.com 🌏
Name: Qualtrics
Postal address: 10 York Road
Postal town: Waterloo
Country: United Kingdom 🇬🇧
Internet address: http://www.qualtrics.com 🌏
Total value of the procurement: 316 298 EUR 💰
Information about tenders
Number of tenders received: 8
Reference
Additional information
“1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for...”
“2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and...”
Show more (9)
“3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com...”
“4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal...”
“5. This is the sole call for competition for this contract.”
“6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.”
“7. Contract award will be subject to the approval of the competent authorities.”
“8. It will be a condition of award that the successful tenderer is and remains tax compliant.”
“9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded...”
“10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that...”
“11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the...”
Complementary information
Review body
Information about review deadlines:
“This framework is covered by the application of the remedies directive and the”
“relevant standstill period applicable.”
Source: OJS 2022/S 184-520772 (2022-09-19)
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