HR-64 — Provision and implementation of a Time and Attendance Software Solution for HIQA

Health Information and Quality Authority (HIQA)

The provision and implementation of a time and attendance software solution for HIQA.

Deadline

The time limit for receipt of tenders was 2021-03-08. The procurement was published on 2021-02-05.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

• Softworks Limited

Who?

• Health Information and Quality Authority (HIQA)

What?

Where?

• Éire/Ireland

Procurement history

Date	Document
2021-02-05	Contract notice
2022-01-05	Contract award notice

Contract notice (2021-02-05)
Object
Scope of the procurement
Title: Software implementation services
Reference number: HR-64
Short description:

The provision and implementation of a time and attendance software solution for HIQA.

Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Software implementation services 📦
Additional CPV: Time accounting or human resources software package 📦
Place of performance
NUTS region: Éire/Ireland 🏙️

Procedure
Procedure type: Open procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: National or federal Agency/Office
Awarding authority name: Health Information and Quality Authority (HIQA)
Postal address: Unit 1301, CityGate
Postal town: Mahon
Contact
Internet address: https://www.hiqa.ie/ 🌏
E-mail: noconnor@hiqa.ie 📧
Phone: +353 212409300 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182470&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182470&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2021-02-05 📅
Submission deadline: 2021-03-08 📅
Publication date: 2021-02-10 📅
Identifiers
Notice number: 2021/S 028-069327
OJ-S issue: 28
Additional information
Tender responses shall be opened by the Procurement Officer.

Object
Scope of the procurement
Estimated total value: 210 000 EUR 💰
Estimated value excluding VAT: 210 000 EUR 💰
Duration: 36 months
Description of renewals:

Option to extend for a period of up to 2 years with a maximum of 2 such extensions.

Place of performance
Main site or place of performance: Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity: Please see documents attached.
Contract execution
Contract performance conditions: Please see documents attached.

Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 15:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 2022-03-08 📅
Tender opening date: 2021-03-08 📅
Tender opening time: 15:00
Place: ETenders
Additional information: Tender responses shall be opened by the Procurement Officer.

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Niamh O'Connor
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/483 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=182470&B=ETENDERS_SIMPLE 🌏

Reference
Additional information

1) Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2) Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped;

3) Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 21 243 92 77 (9 a.m.-17.30 p.m. GMT);

4) All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response;

5) This is the sole call for competition for this contract/framework;

6) The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;

7) Contract award will be subject to the approval of the competent authorities;

8) It will be a condition of award that the successful tenderer is and remains tax compliant;

9) At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time;

10) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;

11) Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Complementary information
Review body
Name: High Court
Postal address: Ground Floor (East Wing), Four Courts, Inns quay
Postal town: Dublin
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Internet address: https://www.courts.ie/content/central-office-high-court 🌏
Information about review deadlines:

This framework is covered by the application of the remedies directive and the relevant standstill period applicable.

Source: OJS 2021/S 028-069327 (2021-02-05)

Contract award notice (2022-01-05)
Object
Scope of the procurement
Short description:

The provision and implementation of a Time and Attendance Software Solution for HIQA.

Total value of the procurement: 137 815 EUR 💰
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: Unit 1301
Postal code: CityGate

Reference
Dates
Date dispatched: 2022-01-05 📅
Publication date: 2022-01-10 📅
Identifiers
Notice number: 2022/S 006-012254
Refers to notice: 2021/S 028-069327
OJ-S issue: 6
Additional information

1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties; 2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped. 3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT) 4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response 5. This is the sole call for competition for this contract/framework. 6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers. 7. Contract award will be subject to the approval of the competent authorities. 8. It will be a condition of award that the successful tenderer is and remains tax compliant. 9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time. 10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended. 11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Additional information

1. Interested parties must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (www.etenders.gov.ie) only. Registration is free of charge. The contracting authority will not accept responsibility for information relayed (or not relayed) via third parties;

2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)

4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response

5. This is the sole call for competition for this contract/framework.

6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7. Contract award will be subject to the approval of the competent authorities.

8. It will be a condition of award that the successful tenderer is and remains tax compliant.

9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Object
Place of performance
Main site or place of performance: Ireland

Procedure
Award criteria
Quality criterion (name): Functional Requirements
Quality criterion (weighting): 35
Quality criterion (name): Non-Functional Requirements
Quality criterion (weighting): 15
Quality criterion (name): Contract management & Project implementation
Quality criterion (weighting): 10
Quality criterion (name): Software Solution Demonstration
Price (weighting): 25

Award of contract
Date of contract conclusion: 2021-05-27 📅
Name: Softworks Limited
Postal address: 111 Main Street
Postal town: Wicklow
Postal code: A98 E9N2
Country: Ireland 🇮🇪
Total value of the procurement: 137 815 EUR 💰
Information about tenders
Number of tenders received: 10

Reference
Additional information

2. Suppliers must register their interest on the eTenders web site (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. There is a maximum upload limit of 2GB per document on etenders. Documents larger than this should be divided into smaller files prior to upload or zipped.

3. Should you experience difficulty when uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or Telephone: 353 (0) 21 243 92 77 (09:00am – 17:30pm GMT)

4. All queries regarding this tender requirement or process must be submitted through the Irish Government Procurement Opportunities Portal www.etenders.gov.ie (RFT ID:XXXX) as a specific question. Responses will be circulated to those parties that have registered an interest in this notice on www.etenders.gov.ie The details of the person making a query will not be disclosed when circulating the response

5. This is the sole call for competition for this contract/framework.

6. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.

7. Contract award will be subject to the approval of the competent authorities.

8. It will be a condition of award that the successful tenderer is and remains tax compliant.

9. At its absolute discretion, the contracting authority may elect to terminate this procurement process, the framework agreement or any contract awarded under the framework agreement at any time.

10. Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended.

11. Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition.

Source: OJS 2022/S 006-012254 (2022-01-05)

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