The contracting entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.
The contracting entity intends to procure a SAAS solution to provide analytics for business data and support services. The purpose of this tender is to engage with a third-party provider who uses proprietary algorithms to gain insights from business customer data. The successful SAAS provider will be required to work with ESB business customers’ data to deliver insights back to the business. These insights may be delivered back to the customer via a variety of digital channels. In the first 3 years we envisage that this will include analysis of up to 60 000 customers’ data. In the following 2 years we expect this figure to reach 100 000 customers total.
Deadline
The time limit for receipt of tenders was 2021-01-15.
The procurement was published on 2020-12-04.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Contract notice (2020-12-04) Object Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: SSCON5195
Short description:
“The contracting entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.”
Short description
The contracting entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.
“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties.
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Source: OJS 2020/S 240-594683 (2020-12-04)
Contract award notice (2022-04-27) Object Scope of the procurement
Short description:
“The Contracting Entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.”
Short description
The Contracting Entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.
Show more Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Contracting authority Identity
Awarding authority name: Electricity Supply Board ( ESB )
Postal address: 2 Gateway
Postal code: East Wall Road
Reference Dates
Date dispatched: 2022-04-27 📅
Publication date: 2022-05-02 📅
Identifiers
Notice number: 2022/S 085-231323
Refers to notice: 2020/S 240-594683
OJ-S issue: 85
Additional information
“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”
1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for clarifications. All information relating to attachments, including clarifications and changes, will be published on the Irish Government Procurement Opportunities Portal (http://www.etenders.gov.ie/) only. Registration is free of charge. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties
Show more
Source: OJS 2022/S 085-231323 (2022-04-27)