The Supply and Implementation of a SAAS Business Customer Data Analytics Solution and Support Services

Electricity Supply Board (ESB)

The contracting entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support services.
The contracting entity intends to procure a SAAS solution to provide analytics for business data and support services. The purpose of this tender is to engage with a third-party provider who uses proprietary algorithms to gain insights from business customer data. The successful SAAS provider will be required to work with ESB business customers’ data to deliver insights back to the business. These insights may be delivered back to the customer via a variety of digital channels. In the first 3 years we envisage that this will include analysis of up to 60 000 customers’ data. In the following 2 years we expect this figure to reach 100 000 customers total.

Deadline
The time limit for receipt of tenders was 2021-01-15. The procurement was published on 2020-12-04.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-12-04 Contract notice
2022-04-27 Contract award notice
Contract notice (2020-12-04)
Contracting authority
Name and addresses
Name: Electricity Supply Board (ESB)
National registration number: N/a
Postal address: 2 Gateway, East Wall Road
Postal town: Dublin 3
Country: Ireland 🇮🇪
Contact person: Stephen Lawton
Phone: +353 17026836 📞
E-mail: stephen.lawton@esb.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.esb.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179346&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179346&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“The Supply and Implementation of a SAAS Business Customer Data Analytics Solution and Support Services SSCON5195”
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“The contracting entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support...”    Show more

1️⃣
Additional products/services: IT services: consulting, software development, Internet and support 📦
Place of performance: Éire/Ireland 🏙️
Main site or place of performance: Ireland.
Description of the procurement:
“An existing service is in place for 2 years and processes up to 15 000 customers’ data on an ongoing basis, providing analytics and business insights to ESB...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Information about options
Options
Description of options:
“It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend...”    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 181339”
Economic and financial standing
List and brief description of selection criteria:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 181339”
Technical and professional ability
List and brief description of selection criteria:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 181339”
Conditions for participation
Deposits and guarantees required: Will be set out in the RFT.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be set out in the RFT.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 181339”
Conditions related to the contract
Contract performance conditions:
“As stated in procurement qualification questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 181339”

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-01-15 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️

Complementary information
Additional information

“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”    Show more
Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
URL: http://www.courts.ie 🌏
Source: OJS 2020/S 240-594683 (2020-12-04)
Contract award notice (2022-04-27)
Contracting authority
Name and addresses
Name: Electricity Supply Board ( ESB )
Postal address: 2 Gateway
Postal code: East Wall Road

Object
Scope of the procurement
Title:
“The supply and implementation of a SAAS Business customer data analytics solution and support services SSCON5195”
Short description:
“The Contracting Entity intends to procure a contract for the supply and implementation of a SAAS Business customer data analytics solution and support...”    Show more
Description
Main site or place of performance: Ireland
Description of the procurement:
“An existing service is in place for two years and processes up to 15K customers’ data on an ongoing basis, providing analytics and business insights to ESB...”    Show more
Information about options
Description of options:
“It is envisaged the term of the contract commences on the date when services commence and shall be for a period of up to 36 months with an option to extend...”    Show more

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 240-594683

Award of contract

1️⃣
Contract Number: 1
Title:
“The supply and implementation of a SAAS Business customer data analytics solution and support services”
Date of conclusion of the contract: 2022-03-10 📅
Name and address of the contractor
Name: Uplight Inc.
National registration number: 141912137
Postal address: 2530 Junction Place, 2nd Floor
Postal town: Boulder
Postal code: 80302
Country: United States 🇺🇸
Phone: +1 7202019624 📞
E-mail: proposals@uplight.com 📧
Region: us 🏙️
The contractor is an SME

Complementary information
Additional information

“1) Interested parties must register their interest on the eTenders website (http://www.etenders.gov.ie/) in order to be included on the mailing list for...”    Show more
Body responsible for mediation procedures
Name: Not Applicable
Postal town: Ireland
Country: Ireland 🇮🇪
Service from which information about the review procedure may be obtained
Name: Suppliers own legal advisor
Postal town: Ireland
Country: Ireland 🇮🇪
Source: OJS 2022/S 085-231323 (2022-04-27)
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