TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Deadline
The time limit for receipt of tenders was 2020-10-21.
The procurement was published on 2020-09-14.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: The Provision of Fixed Voice and VOIP
NCTR2012
Products/services: Telephone network maintenance services📦
Short description:
“TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and...”
Short description
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
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Estimated value excluding VAT: EUR 350 000 💰
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include fixed voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 350 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: Extension periods of 2 x 12 month periods.
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-10-21
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Conditions for opening of tenders: 2020-10-21
12:00 📅
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: High Court
Postal address: Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 182-438494 (2020-09-14)
Contract award notice (2022-12-22) Contracting authority Name and addresses
Postal address: Park House Grangegorman
Postal code: 191 North Circular R
Object Scope of the procurement
Short description:
“TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include Fixed Voice, VoIP and...”
Short description
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include Fixed Voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
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Total value of the procurement (excluding VAT): EUR 155 328 💰
Description
Main site or place of performance: Dublin
Description of the procurement:
“TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include Fixed Voice, VoIP and...”
Description of the procurement
TU Dublin University wish to engage with a supplier to maintain and support existing telephony infrastructure. This will include Fixed Voice, VoIP and hosted services (i.e. local, national and international calls), installation, configuration, management, support, maintenance, billing, and repairs. Tenderers are also required to detail how they would peer with Government Networks. Management services such as allocation of DDI and freephone numbers, switching and termination. It is essential that the installation of the new service be as seamless as possible to the users. There should be no telephone service interruptions, no interim changes in dialling procedures, and no perceived degradation in the quality of service.
Show more Award criteria
Quality criterion (name): Technical Merit
Quality criterion (weighting): 30%
Quality criterion (name): Support /Maintenance
Quality criterion (weighting): 20%
Quality criterion (name): Implementation Services
Quality criterion (weighting): 10%
Price (weighting): 40%
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 182-438494
Award of contract
1️⃣
Contract Number: 1
Title: The Provision of Fixed Voice and VOIP
Date of conclusion of the contract: 2021-04-08 📅
Information about tenders
Number of tenders received: 2
Number of tenders received by electronic means: 2
Name and address of the contractor
Name: eir Business
National registration number: 98789
Postal address: 2022 Bianconi Avenue, Citywest Business Campus
Postal town: Dublin 24
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 851744917📞
E-mail: noeline.hogg@eir.ie📧
Fax: +353 14600282 📠
Region: Éire/Ireland🏙️
URL: http://www.eir.ie🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 155 328 💰
Complementary information Review body
Postal code: D7
Source: OJS 2022/S 249-728148 (2022-12-22)