The Delivery of Microsoft Dynamics 365 Development, Advisory and Support Services โ€” Multiparty Framework (Cascade System)

Dun Laoghaire Rathdown County Council

Dun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support services for Microsoft Dynamics 365 and related Office 365 products.
It is envisaged that Dun Laoghaire-Rathdown County Council will require access to professional services for a range of Microsoft Dynamics 365 and related Office 365 products requirements including, but not limited to, the following:
โ€” systems/business analysis
โ€” solutions development
โ€” systems maintenance
โ€” Dynamics 365 support
โ€” user adoption, knowledge transfer, change management and training,
โ€” mobile solutions
โ€” trusted advisor
โ€” documentation
โ€” build to share
โ€” end of contract handover.

Deadline
The time limit for receipt of tenders was 2020-08-10. The procurement was published on 2020-06-26.

Who?

What?

Where?

Procurement history
Date Document
2020-06-26 Contract notice
Contract notice (2020-06-26)
Contracting authority
Name and addresses
Name: Dun Laoghaire Rathdown County Council
National registration number: N/a
Postal address: County Hall, Marine Road
Postal town: Dun Laoghaire
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Contact person: Mark Bagnell
Phone: +353 2054700 ๐Ÿ“ž
E-mail: mbagnell@dlrcoco.ie ๐Ÿ“ง
Region: Dublin ๐Ÿ™๏ธ
URL: https://www.dlrcoco.ie/ ๐ŸŒ
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1256 ๐ŸŒ
Information about joint procurement
The contract is awarded by a central purchasing body
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE ๐ŸŒ
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=168797&B=ETENDERS_SIMPLE ๐ŸŒ

Object
Scope of the procurement
Title:
โ€œThe Delivery of Microsoft Dynamics 365 Development, Advisory and Support Services โ€” Multiparty Framework (Cascade System) DLR-2020-9โ€
Products/services: Customer Relation Management software development services ๐Ÿ“ฆ
Short description:
โ€œDun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support...โ€    Show more
Estimated value excluding VAT: EUR 1 500 000 ๐Ÿ’ฐ

1๏ธโƒฃ
Additional products/services: Software package and information systems ๐Ÿ“ฆ
Additional products/services: Customer Relation Management software package ๐Ÿ“ฆ
Additional products/services: IT services: consulting, software development, Internet and support ๐Ÿ“ฆ
Additional products/services: Computer-related services ๐Ÿ“ฆ
Additional products/services: Computer support and consultancy services ๐Ÿ“ฆ
Additional products/services: Computer support services ๐Ÿ“ฆ
Place of performance: ร‰ire/Ireland ๐Ÿ™๏ธ
Description of the procurement:
โ€œDun Laoghaire-Rathdown County Council is seeking to create a multiparty framework (cascade system) for the drawdown of development, advisory and support...โ€    Show more
Award criteria
Quality criterion (name): Proposed methodology
Quality criterion (weighting): 4000
Quality criterion (name): Innovation and build to share
Quality criterion (weighting): 3000
Quality criterion (name): Support structures โ€” upgrades and infrastructure
Quality criterion (weighting): 1500
Price (weighting): 3500
Scope of the procurement
Estimated total value excluding VAT: EUR 1 500 000 ๐Ÿ’ฐ
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal โœ…
Description
Description of renewals:
โ€œThe contracting authority reserves the right to extend the term for a period of up to 1 year with a maximum of 1 such extension on the same terms and...โ€    Show more

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions: See RFT.
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions related to the contract
Contract performance conditions: See section 1.4 and 1.4A of the RFT.
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Information about a framework agreement or a dynamic purchasing system
Framework agreement with several operators
Description
Envisaged maximum number of participants to the framework agreement: 5
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-08-10 12:00 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 3
Conditions for opening of tenders: 2020-08-10 12:00 ๐Ÿ“…

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: Dun Laoghaire Rathdown County Council
Postal address: County Hall, Marine Road
Postal town: Dun Laoghaire
Postal code: A96 K6C9
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 124-304261 (2020-06-26)