The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences and services. All renewals of the existing subscription estate and procurement of future subs will be covered by the proposed framework agreement.
It is proposed that the Framework Agreement will include: Supply, Maintenance and Support of Citrix software and licences, to include the software maintenance of ESB’s existing 7600 User/Device Virtual apps & Desktops Platinum licences. The supply and support of any new Citrix product licensing as required and to invite proposals to satisfy those requirements. The support and maintenance of 4* Citrix NetScaler 9901as required. The supply of Customer Success Services Priority. Citrix Education and Training. Citrix Consulting days. Annual Health Checks
It is envisaged that the framework agreement will be for an initial three year period with the option to extend up to three years on a year-by-year basis.
Deadline
The time limit for receipt of tenders was 2020-09-28.
The procurement was published on 2020-08-21.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Supply, Maintenance, and Support of Citrix Licences, Products and Services
SS CON 5399”
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences and services....”
Short description
The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences and services. All renewals of the existing subscription estate and procurement of future subs will be covered by the proposed framework agreement.
It is proposed that the Framework Agreement will include: Supply, Maintenance and Support of Citrix software and licences, to include the software maintenance of ESB’s existing 7600 User/Device Virtual apps & Desktops Platinum licences. The supply and support of any new Citrix product licensing as required and to invite proposals to satisfy those requirements. The support and maintenance of 4* Citrix NetScaler 9901as required. The supply of Customer Success Services Priority. Citrix Education and Training. Citrix Consulting days. Annual Health Checks
It is envisaged that the framework agreement will be for an initial three year period with the option to extend up to three years on a year-by-year basis.
1️⃣
Additional products/services: IT services: consulting, software development, Internet and support📦
Place of performance: Ireland🏙️
Description of the procurement:
“The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences and...”
Description of the procurement
The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences and services.
All renewals of the existing subscription estate and procurement of future subs will be covered by the proposed framework agreement.
It is proposed that the Framework Agreement will include (non-exhaustive list – high level scope)
• Supply, Maintenance and Support of Citrix software and licences, to include the software maintenance of ESB’s existing 7600 User/Device Virtual apps and Desktops Platinum licences
• The supply and support of any new Citrix product licensing as required and to invite proposals to satisfy those requirements.
• The support and maintenance of 4* Citrix NetScaler 9901as required
• The supply of Customer Success Services Priority
• Citrix Education and Training as required
• Citrix Consulting days as required
• Annual Health Checks as required.
The primary requirement is for the
• Software maintenance of ESB’s 7600 Citrix Virtual Apps & Desktop Platinum licences,
• the support and maintenance of Citrix NetScaler estate
• the supply of Citrix Customer Success Services Priority.
There may be additional requirements for additional Citrix services & products, licences and maintenance in the coming years depending on business demands. Such possible future requirements include:
• The purchase of additional Citrix hardware & software products including cloud services
• The purchase of additional Citrix licences.
• Reactivation of lapsed XenApp Platinum licences depending on business requirements.
Applicants must hold a Citrix Partner Platinum Solution Advisor Accreditation at date of submission of PQQ.
At the date of issuing this PQQ it is envisaged that the framework agreement will be for an initial three year period with the option to extend up to three years on a year-by-year basis by mutual agreement, for a potential total contract period of up to six years.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“As stated in Pre-Qualification Questionnaire available on www.etenders.gov.ie using RFT ID 174943.” Description
Additional information:
“Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.”
Legal, economic, financial and technical information Conditions for participation
List and brief description of conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943” Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Conditions for participation
List and brief description of rules and criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943”
Deposits and guarantees required:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943”
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943”
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943” Conditions related to the contract
Contract performance conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943” Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract
Procedure Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Information about reduction of the number of solutions or tenders during negotiation or dialogue
Recourse to staged procedure to gradually reduce the number of solutions to be discussed or tenders to be negotiated
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-09-28
12:00 📅
Estimated date of dispatch of invitations to tender or to participate to selected candidates: 2020-11-09 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Complementary information Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Additional information
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 174943” Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000📞
URL: http://www.courts.ie🌏
Source: OJS 2020/S 165-401365 (2020-08-21)
Contract award notice (2021-08-11) Contracting authority Name and addresses
Name: Electricity Supply Board ( ESB )
Object Scope of the procurement
Title:
“Supply, Maintenance, and Support of Citrix Licences, Products & Services
SS CON 5399”
Short description:
“The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences & services. All...”
Short description
The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences & services. All renewals of the existing subscription estate and procurement of future subs will be covered by the proposed framework agreement.
It is proposed that the Framework Agreement will include: Supply, Maintenance & Support of Citrix software and licences, to include the software maintenance of ESB’s existing 7600 User/Device Virtual apps & Desktops Platinum licences. The supply and support of any new Citrix product licensing as required and to invite proposals to satisfy those requirements. The support and maintenance of 4* Citrix NetScaler 9901as required. The supply of Customer Success Services Priority. Citrix Education & Training. Citrix Consulting days. Annual Health Checks
It is envisaged that the framework agreement will be for an initial three year period with the option to extend up to three years on a year-by-year basis
Show more Description
Description of the procurement:
“The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences & services.
All...”
Description of the procurement
The Contracting Entity intends to procure a single-supplier framework agreement for the supply, maintenance, and support of Citrix licences & services.
All renewals of the existing subscription estate and procurement of future subs will be covered by the proposed framework agreement.
It is proposed that the Framework Agreement will include (non-exhaustive list – high level scope)
• Supply, Maintenance & Support of Citrix software and licences, to include the software maintenance of ESB’s existing 7600 User/Device Virtual apps & Desktops Platinum licences
• The supply and support of any new Citrix product licensing as required and to invite proposals to satisfy those requirements.
• The support and maintenance of 4* Citrix NetScaler 9901as required
• The supply of Customer Success Services Priority
• Citrix Education & Training as required
• Citrix Consulting days as required
• Annual Health Checks as required
The primary requirement is for the
• Software maintenance of ESB’s 7600 Citrix Virtual Apps & Desktop Platinum licences,
• the support and maintenance of Citrix NetScaler estate
• the supply of Citrix Customer Success Services Priority.
There may be additional requirements for additional Citrix services & products, licences and maintenance in the coming years depending on business demands. Such possible future requirements include:
• The purchase of additional Citrix hardware & software products including cloud services
• The purchase of additional Citrix licences.
• Reactivation of lapsed XenApp Platinum licences depending on business requirements
Applicants must hold a Citrix Partner Platinum Solution Advisor Accreditation at date of submission of PQQ.
At the date of issuing this PQQ it is envisaged that the framework agreement will be for an initial three year period with the option to extend up to three years on a year-by-year basis by mutual agreement, for a potential total contract period of up to six years.
Show more Award criteria
Quality criterion (name): Supply Requirements
Quality criterion (weighting): 150
Quality criterion (name): Support Requirement
Quality criterion (weighting): 550
Quality criterion (name): Technical Suitability
Quality criterion (weighting): 100
Cost criterion (name): Total Cost
Cost criterion (weighting): 1200
Description
Additional information:
“Please refer to the individual instructions for submission
of
bids relevant to each tender issued via the system.”
Procedure Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 165-401365
Award of contract
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Contract Number: 1
Title: Supply, Maintenance, and Support of Citrix Licences, Products & Services
Date of conclusion of the contract: 2021-06-30 📅
Name and address of the contractor
Name: Arkphire Security Limited
National registration number: 6566601N
Postal address: 7 Beckett Way, Park West Business Park, Dublin, D12 X884
Postal town: Dublin
Postal code: Dublin
Country: Ireland 🇮🇪
Phone: +353 018976750📞
E-mail: aidan.mcevoy@arkphire.com📧
Region: Ireland🏙️
URL: http://www.arkphire.com🌏
The contractor is an SME
Source: OJS 2021/S 157-417085 (2021-08-11)