The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Deadline
The time limit for receipt of tenders was 2020-06-24.
The procurement was published on 2020-05-25.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Contract notice (2020-05-25) Object Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
“The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in...”
Short description
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
Contract award notice (2020-12-29) Object Scope of the procurement
Short description:
“The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in...”
Short description
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
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Total value of the procurement: 950 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price