The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Deadline
The time limit for receipt of tenders was 2020-06-24.
The procurement was published on 2020-05-25.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title:
“Provision of Support, Maintenance and Future Development of the Online Passport Application Service”
Products/services: IT services: consulting, software development, Internet and support📦
Short description:
“The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in...”
Short description
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Show more
Estimated value excluding VAT: EUR 950 000 💰
1️⃣
Additional products/services: Software programming and consultancy services📦
Additional products/services: Systems and technical consultancy services📦
Additional products/services: Data services📦
Additional products/services: Internet services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: Dublin.
Description of the procurement:
“The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in...”
Description of the procurement
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 950 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 48
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal ✅ Description
Description of renewals: Estimated to be in place for Q3 2020, for 3 years with one extension of 1 year.
Procedure Type of procedure
Restricted procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-06-24
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 6
Complementary information Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie📧
Source: OJS 2020/S 103-248441 (2020-05-25)
Contract award notice (2020-12-29) Contracting authority Information about joint procurement
The contract is awarded by a central purchasing body
Object Scope of the procurement
Short description:
“The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in...”
Short description
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Show more
Total value of the procurement (excluding VAT): EUR 950 000 💰
Description
Main site or place of performance: Dublin
Description of the procurement:
“The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in...”
Description of the procurement
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 103-248441
Award of contract
1️⃣
Contract Number: 1
Title:
“Provision of Support, Maintenance and Future Development of the Online Passport Application Service”
Date of conclusion of the contract: 2020-12-17 📅
Information about tenders
Number of tenders received: 1
Number of tenders received by electronic means: 1
Name and address of the contractor
Name: ActionPoint Technology
National registration number: N/a
Postal address: Block 2, International Science Centre, National Technology
Postal town: Limerick
Country: Ireland 🇮🇪
Phone: +353 61337632📞
E-mail: gcostello@actionpoint.ie📧
Region: Éire/Ireland🏙️
URL: http://www.actionpoint.ie🌏
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 950 000 💰
Currency code: EUR 💰
Lowest offer: 519501.00
Highest offer: 519501.00
Source: OJS 2020/S 255-642477 (2020-12-29)