Provision of Support, Maintenance and Future Development of the Online Passport Application Service
Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
The time limit for receipt of tenders was 2020-06-24. The procurement was published on 2020-05-25.
SuppliersThe following suppliers are mentioned in award decisions or other procurement documents:
Who? What?- • IT services: consulting, software development, Internet and support › Data services
- • IT services: consulting, software development, Internet and support › Internet services
- • Software programming and consultancy services › Systems and technical consultancy services
Procurement history
| Date | Document |
|---|---|
| 2020-05-25 | Contract notice |
| 2020-12-29 | Contract award notice |
Contract notice (2020-05-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Software programming and consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
Postal address: 80 St Stephen's Green
Postal town: Dublin
Contact
Internet address: http://www.dfa.ie 🌏
E-mail: consultant.tenders@dfa.ie 📧
Phone: +353 61774000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167487&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167487&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-05-25 📅
Submission deadline: 2020-06-24 📅
Publication date: 2020-05-28 📅
Identifiers
Notice number: 2020/S 103-248441
OJ-S issue: 103
Object
Scope of the procurement
Short description:
Estimated total value: 950 000 EUR 💰
Estimated value excluding VAT: 950 000 EUR 💰
Duration: 48 months
Description of renewals: Estimated to be in place for Q3 2020, for 3 years with one extension of 1 year.
Place of performance
Main site or place of performance: Dublin.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: N/a
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/246 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167487&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2020/S 103-248441 (2020-05-25)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Short description:
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Show more
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Software programming and consultancy services 📦
Place of performance
NUTS region: Éire/Ireland 🏙️
Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender
Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Ministry or any other national or federal authority
Awarding authority name: Department of Foreign Affairs and Trade/An Roinn Gnóthaí Eachtracha agus Trádála
Postal address: 80 St Stephen's Green
Postal town: Dublin
Contact
Internet address: http://www.dfa.ie 🌏
E-mail: consultant.tenders@dfa.ie 📧
Phone: +353 61774000 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167487&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167487&B=ETENDERS_SIMPLE 🌏
Reference
Dates
Date dispatched: 2020-05-25 📅
Submission deadline: 2020-06-24 📅
Publication date: 2020-05-28 📅
Identifiers
Notice number: 2020/S 103-248441
OJ-S issue: 103
Object
Scope of the procurement
Short description:
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
Show more
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Estimated value excluding VAT: 950 000 EUR 💰
Duration: 48 months
Description of renewals: Estimated to be in place for Q3 2020, for 3 years with one extension of 1 year.
Place of performance
Main site or place of performance: Dublin.
Procedure
Legal basis: 32014L0024
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender validity period: 6 months
Contracting authority
Identity
National registration number: N/a
Contact
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/246 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=167487&B=ETENDERS_SIMPLE 🌏
Complementary information
Review body
Name: The High Court
Postal address: Four Courts
Postal town: Dublin 7
Country: Ireland 🇮🇪
E-mail: highcourtcentraloffice@courts.ie 📧
Source: OJS 2020/S 103-248441 (2020-05-25)
Contract award notice (2020-12-29)
Object
Scope of the procurement
Short description:
Total value of the procurement: 950 000 EUR 💰
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Reference
Dates
Date dispatched: 2020-12-29 📅
Publication date: 2020-12-31 📅
Identifiers
Notice number: 2020/S 255-642477
Refers to notice: 2020/S 103-248441
OJ-S issue: 255
Object
Scope of the procurement
Short description:
Place of performance
Main site or place of performance: Dublin
Award of contract
Date of contract conclusion: 2020-12-17 📅
Name: ActionPoint Technology
National registration number: N/a
Postal address: Block 2, International Science Centre, National Technology
Postal town: Limerick
Country: Ireland 🇮🇪
Phone: +353 61337632 📞
E-mail: gcostello@actionpoint.ie 📧
Internet address: http://www.actionpoint.ie 🌏
Information about tenders
Number of tenders received: 1
Source: OJS 2020/S 255-642477 (2020-12-29)
Object
Scope of the procurement
Short description:
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
The Department wishes to engage the services of a contractor to provide support and maintenance of the existing website and associated architecture and future development of features, add-ons and associated online services.
Show more
Notice metadata
Document type: Contract award notice
Procedure
Type of bid: Not applicable
Award criteria
Lowest price
Reference
Dates
Date dispatched: 2020-12-29 📅
Publication date: 2020-12-31 📅
Identifiers
Notice number: 2020/S 255-642477
Refers to notice: 2020/S 103-248441
OJ-S issue: 255
Object
Scope of the procurement
Short description:
The online passport service provides numerous benefits for citizens including a more convenient application process, quicker processing times, reduction in errors, and a greater user experience overall. This online service is the Department’s channel of choice and to date over 1 million applications have been received through this channel since the launch in of the passport card in 2015 coupled with the launch of online passport applications in 2017.
Show more
Main site or place of performance: Dublin
Award of contract
Date of contract conclusion: 2020-12-17 📅
Name: ActionPoint Technology
National registration number: N/a
Postal address: Block 2, International Science Centre, National Technology
Postal town: Limerick
Country: Ireland 🇮🇪
Phone: +353 61337632 📞
E-mail: gcostello@actionpoint.ie 📧
Internet address: http://www.actionpoint.ie 🌏
Information about tenders
Number of tenders received: 1
Source: OJS 2020/S 255-642477 (2020-12-29)
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