Provision of Managed Support Services for Flexible Resourcing — Multiple ICT Roles

Sustainable Energy Authority of Ireland

The objective of this RFT is to invite proposals from suitably qualified service providers for the provision of managed support services for flexible resourcing — multiple ICT Roles which will be required on an ‘as needs’ basis. This requirement is for support and business support and development projects, for current (existing four full-time onsite contractors) and future roles as they arise. SEAI periodically requires four to six additional IT and business development resources to support/supplement those available in-house to support internal Business Process and Information Systems development as part of SEAI development life cycle. For further information on this Request for Tender please visit the tender at www.etenders.gov.ie

Deadline
The time limit for receipt of tenders was 2021-01-22. The procurement was published on 2020-12-08.

Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Who?

What?

Where?

Procurement history
Date Document
2020-12-08 Contract notice
2021-07-02 Contract award notice
Contract notice (2020-12-08)
Contracting authority
Name and addresses
Name: Sustainable Energy Authority of Ireland
National registration number: N/a
Postal address: Three Park Place, Upper Hatch Street
Postal town: Dublin 2
Postal code: D02 FX65
Country: Ireland 🇮🇪
Contact person: Aisling Hall
Phone: +353 8082130 📞
E-mail: aisling.hall@seai.ie 📧
Region: Éire/Ireland 🏙️
URL: http://www.seai.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1188 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179641&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179641&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Provision of Managed Support Services for Flexible Resourcing — Multiple ICT Roles ICT Flexible Resourcing RFT”
Products/services: Systems and technical consultancy services 📦
Short description:
“The objective of this RFT is to invite proposals from suitably qualified service providers for the provision of managed support services for flexible...”    Show more
Estimated value excluding VAT: EUR 6 800 000 💰

1️⃣
Additional products/services: Financial information systems 📦
Additional products/services: Energy and related services 📦
Additional products/services: Energy-efficiency consultancy services 📦
Additional products/services: IT services: consulting, software development, Internet and support 📦
Additional products/services: Computer hardware acceptance testing consultancy services 📦
Additional products/services: Software programming and consultancy services 📦
Additional products/services: Business analysis consultancy services 📦
Additional products/services: Project management consultancy services 📦
Additional products/services: System software acceptance testing consultancy services 📦
Additional products/services: Software integration consultancy services 📦
Additional products/services: Hardware integration consultancy services 📦
Additional products/services: Systems consultancy services 📦
Additional products/services: Software consultancy services 📦
Additional products/services: Computer support and consultancy services 📦
Additional products/services: Business and management consultancy and related services 📦
Additional products/services: Business and management consultancy services 📦
Place of performance: Éire/Ireland 🏙️
Description of the procurement:
“The objective of this RFT is to invite proposals from suitably qualified service providers for the provision of managed support services for flexible...”    Show more
Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 6 800 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Duration of the contract, framework agreement or dynamic purchasing system
This contract is subject to renewal
Description
Description of renewals:
“The contracting authority reserves the right to extend the term for a period or periods of up to 12 months with a maximum of three such extension or...”    Show more

Legal, economic, financial and technical information
Economic and financial standing
Selection criteria as stated in the procurement documents
Technical and professional ability
Selection criteria as stated in the procurement documents
Information about staff responsible for the performance of the contract
Obligation to indicate the names and professional qualifications of the staff assigned to performing the contract

Procedure
Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2021-01-22 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
The time frame below is expressed in number of months.
Minimum time frame during which the tenderer must maintain the tender: 12
Conditions for opening of tenders: 2021-01-22 12:00 📅

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: High Court of Ireland
Postal address: Inns Quay, Smithfield
Postal town: Dublin 7
Country: Ireland 🇮🇪
Source: OJS 2020/S 242-598186 (2020-12-08)
Contract award notice (2021-07-02)
Contracting authority
Name and addresses
National registration number: 9607090O

Object
Scope of the procurement
Short description:
“The objective of this RFT was to invite proposals from suitably qualified service providers for the provision of Managed Support Services for Flexible...”    Show more
Total value of the procurement (excluding VAT): EUR 4 689 700 💰
Description
Description of the procurement:
“The objective of this RFT was to invite proposals from suitably qualified service providers for the provision of Managed Support Services for Flexible...”    Show more
Award criteria
Quality criterion (name):
“Quality of submission and demonstrated understanding of the requirements in the RFT”
Quality criterion (weighting): 100
Quality criterion (name):
“Quality and detail of resource expertise and skillset proposed including the proposed Account Manager. Tenderers should refer to Appendix 1 Section 1.3.7...”    Show more
Quality criterion (weighting): 300
Quality criterion (name):
“Quality and level of service: management of all supplied services/personnel; resource selection and assignment; account management”
Quality criterion (weighting): 200
Cost criterion (name): Cost of service
Cost criterion (weighting): 400

Procedure
Administrative information
Previous publication concerning this procedure: 2020/S 242-598186

Award of contract

1️⃣
Contract Number: 1
Title:
“Provision of Managed Support Services for Flexible Resourcing — Multiple ICT Roles”
Date of conclusion of the contract: 2021-07-01 📅
Information about tenders
Number of tenders received: 7
Name and address of the contractor
Name: Ergoservices Ltd trading as Ergo
National registration number: 197876
Postal address: 1st Floor, Block T
Postal town: East Point Business Park
Postal code: Dublin 3
Country: Ireland 🇮🇪
Region: Éire/Ireland 🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Estimated total value of the contract/lot: EUR 4 689 700 💰
Total value of the contract/lot: EUR 4 689 700 💰

Complementary information
Review body
Postal town: Dublin
Postal code: 7
Review procedure
Precise information on deadline(s) for review procedures: High Court of Ireland, Dublin 7.
Source: OJS 2021/S 129-343326 (2021-07-02)