Provision of AMI Services to Support ESB Network’s SMART Metering Operations Centre

Electricity Supply Board (ESB)

• Ernst and Young

Who?

• Electricity Supply Board (ESB)

What?

• IT services: consulting, software development, Internet and support

Where?

• Eastern and Midland › Dublin

Procurement history

Date	Document
2020-04-08	Contract notice
2021-02-18	Contract award notice

Contract notice (2020-04-08)
Contracting authority
Name and addresses
Name: Electricity Supply Board (ESB)
National registration number: N/a
Postal address: 2 Gateway
Postal town: Dublin 3
Postal code: East Wall Road
Country: Ireland 🇮🇪
Contact person: Conor Molloy
Phone: +353 17026543 📞
E-mail: conor.molloy@esb.ie 📧
Region: Dublin 🏙️
URL: http://www.esb.ie 🌏
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377 🌏
Communication
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165126&B=ETENDERS_SIMPLE 🌏
Participation URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=165126&B=ETENDERS_SIMPLE 🌏

Object
Scope of the procurement
Title:
“Provision of AMI Services to Support ESB Network’s SMART Metering Operations Centre SSCON5232”
Products/services: IT services: consulting, software development, Internet and support 📦
Short description:
“The contracting entity intends to procure a single supplier framework agreement for the provision of services to support ESB Network’s AMI (Advanced...”

1️⃣
Additional products/services: IT services: consulting, software development, Internet and support 📦
Place of performance: Dublin 🏙️
Main site or place of performance: Dublin.
Description of the procurement:
“The contracting entity intends to procure a single supplier framework agreement for the provision of services to support ESB Network’s AMI (Advanced...”

Description of the procurement

The contracting entity intends to procure a single supplier framework agreement for the provision of services to support ESB Network’s AMI (Advanced Metering Infrastructure) Operations centre. The successful tenderer will provide the contracting entity with a resource service to augment ESB’s capability to operate ESB’s Networks infrastructure/systems/services and that the services would be managed by the contractor on site at ESB (e.g. by one or more delivery managers or site supervisors).
The successful tenderer will provide a resource service to support delivery (all roles outlined below), process and technology improvements for AMI Operations. It is required that the performance of resources will be monitored and managed by the successful tenderer.
The following are the key roles that will be required:
• systems operations support engineer: AMI Operations centre support engineer required to operate and monitor the AMI System in addition to incident, task and change management activities;
• reporting analyst: a reporting analyst responsible for the generation of dashboards, scheduled and ad-hoc business, technical, financial and regulatory reports;
• database owner: responsible for ensuring the data contained in the various AMI system databases are validated and accurate;
• strategy, design and planning SME: responsible for ensuring that the integrity of the AMI design conforms to ESB’s agreed business needs and overall design;
• MDMS specialist: Meter Data Management System (MDMS) specialist responsible for activities including, but not limited to, MDMS operations, development of strategies, specifications, testing, troubleshooting and transition to operations of the MDMS;
• test support manager: test support manager role will be responsible for ensuring testing activities including, but not limited to, documentation of approach, planning, test strategy, test plan, test cases and test scripts are complete, that testing carried out by a third party team is carried out as per the chosen ESB methodology (i.e. V model) to provide ESB transition management assurance;
• HES specialist: AMI Head End System specialist responsible for activities including, but not limited to, HES operations, development of strategies, specifications, testing, troubleshooting and transition to operations;
• firmware specialist: electricity meter firmware specialist, experienced in firmware campaign planning and execution, development of strategies, specifications, testing, troubleshooting;
• change management SME: AMI System IT change manager responsible for the running of the AMI change advisory board;
• contract manager: day to day responsibility for ensuring the delivery, quality and cost effectiveness of the vendor’s services through pro-active performance management as well as contract management;
• smart electricity metering SME: experienced certified electrician supporting the management of metering assets;
• system ops support engineer: AMI Operations centre support engineer required to operate the AMI Systems;
• system ops SME: AMI Operations centre subject matter expert.
A more complete list of the deliverables required by the framework agreement will be provided in the Request for Tender (RFT) document.

Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 36
Information about the limits on the number of candidates to be invited
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
“Applicants will be assessed on the quality of their responses to the criteria and rules outlined in the qualification questionnaire and at least the top...”
Information about options
Options ✅
Description of options:
“At the date of issuing this PQQ it is envisaged that the framework agreement will be for an initial period of 36 months with an option to extend (subject to...”
Description
Additional information:
“Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.”

Legal, economic, financial and technical information
Conditions for participation
List and brief description of conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 167941.”
Economic and financial standing
List and brief description of selection criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 167941.”
Technical and professional ability
List and brief description of selection criteria:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 167941.”
Conditions for participation
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 167941.”
Conditions related to the contract
Contract performance conditions:
“As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 167941.”

Procedure
Type of procedure
Negotiated procedure with prior call for competition
Information about a framework agreement or a dynamic purchasing system
Framework agreement with a single operator
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-05-13 12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️

Complementary information
Information about electronic workflows
Electronic ordering will be used
Electronic payment will be used
Additional information

“1) It is our intention to use the Irish Government Procurement portal (http://www.etenders.gov.ie/) for this competition. Access to this portal is free of...”

1) It is our intention to use the Irish Government Procurement portal (http://www.etenders.gov.ie/) for this competition. Access to this portal is free of charge. Interested parties must formally register their expression of interest for this competition on eTenders before they can gain access to the PQQ documentation. All information relating to and including the pre-qualification documents, any clarifications and changes will be issued/published via this portal. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties.
2) This is the sole call for competition for this service.
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers.
4) Contract award will be subject to the approval of the competent authorities.
5) It will be a condition of award that candidates are tax compliant.
6) If for any reason it is not possible to admit to the framework one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework and/or deliver the contract as appropriate to the circumstances pertaining to the framework agreement.
7) At its absolute discretion, the contracting entity may elect to terminate this procurement process, the framework agreement awarded at any time.
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended.
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition.
10) At Section II.2.9) we have indicated that five will be invited to tender, please note that the contracting entity reserves the right to invite at least five subject to that number qualifying.

Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
URL: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Supplier's own legal advisor
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 072-173161 (2020-04-08)

Contract award notice (2021-02-18)
Contracting authority
Name and addresses
Postal address: 2 Gateway, East Wall Road

Object
Description
Description of the procurement:
“The contracting entity intends to procure a single supplier framework agreement for the provision of services to support ESB Network’s AMI (Advanced...”

Description of the procurement

The contracting entity intends to procure a single supplier framework agreement for the provision of services to support ESB Network’s AMI (Advanced Metering Infrastructure) Operations centre. The successful tenderer will provide the contracting entity with a resource service to augment ESB’s capability to operate ESB’s Networks infrastructure/systems/services and that the services would be managed by the contractor on site at ESB (e.g. by one or more delivery managers or site supervisors).
The successful tenderer will provide a resource service to support delivery (all roles outlined below), process and technology improvements for AMI Operations. It is required that the performance of resources will be monitored and managed by the successful tenderer.
The following are the key roles that will be required:
• Systems Operations Support Engineer: AMI Operations Centre support engineer required to operate and monitor the AMI System in addition to Incident, Task and Change Management activities.
• Reporting Analyst: a reporting analyst responsible for the generation of dashboards, scheduled and ad-hoc business, technical, financial and regulatory reports.
• Database Owner: responsible for ensuring the data contained in the various AMI system databases are validated and accurate.
• Strategy, Design and Planning SME: responsible for ensuring that the integrity of the AMI design conforms to ESB’s agreed business needs and overall design.
• MDMS Specialist: Meter Data Management System (MDMS) specialist responsible for activities including, but not limited to, MDMS operations, development of strategies, specifications, testing, troubleshooting and transition to operations of the MDMS.
• Test Support Manager: Test Support Manager role will be responsible for ensuring testing activities including, but not limited to, documentation of approach, planning, test strategy, test plan, test cases and test scripts are complete, that testing carried out by a 3rd party team is carried out as per the chosen ESB methodology (i.e. V model) to provide ESB transition management assurance.
• HES Specialist: AMI Head End System specialist responsible for activities including, but not limited to, HES operations, development of strategies, specifications, testing, troubleshooting and transition to operations.
• Firmware Specialist: Electricity Meter firmware specialist, experienced in firmware campaign planning and execution, development of strategies, specifications, testing, troubleshooting.
• Change Management SME: AMI System IT Change Manager responsible for the running of the AMI change advisory board.
• Contract Manager: Day to day responsibility for ensuring the delivery, quality and cost effectiveness of the vendor’s services through pro-active performance management as well as contract management.
• Smart Electricity Metering SME: Experienced certified electrician supporting the management of metering assets.
• System Ops Support Engineer: AMI Operations Centre support engineer required to operate the AMI Systems
• System Ops SME: AMI Operations Centre subject matter expert.
A more complete list of the deliverables required by the Framework Agreement will be provided in the Request for Tender (RFT) document.

Award criteria
Quality criterion (name): Delivery approach
Quality criterion (weighting): 215
Quality criterion (name): Performance
Quality criterion (weighting): 105
Quality criterion (name): Mobilisation and transition
Quality criterion (weighting): 180
Quality criterion (name): Qualified nominated resources
Quality criterion (weighting): 500
Cost criterion (name): Tender cost
Cost criterion (weighting): 1000
Information about options
Description of options:
“At the date of issuing this PQQ it is envisaged that the framework agreement will be for an initial period of 36 months with an option to extend (subject to...”

Procedure
Information about framework agreement
The procurement involves the establishment of a framework agreement
Administrative information
Previous publication concerning this procedure: 2020/S 072-173161

Award of contract

1️⃣
Contract Number: 1
Title:
“Provision of AMI Services to support ESB Network’s SMART Metering Operations Centre”
Date of conclusion of the contract: 2020-12-03 📅
Name and address of the contractor
Name: Ernst and Young
National registration number: IE 4554695L
Postal address: Harcourt Centre, Harcourt Street
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 4794074 📞
E-mail: eytendersirl@ie.ey.com 📧
Region: Ireland 🏙️
URL: http://www.ey.com 🌏
The contractor is an SME

Complementary information
Additional information

“1) It is our intention to use the Irish Government Procurement portal (http://www.etenders.gov.ie/) for this competition. Access to this Portal is free of...”

1) It is our intention to use the Irish Government Procurement portal (http://www.etenders.gov.ie/) for this competition. Access to this Portal is free of charge. Interested parties must formally register their expression of interest for this competition on eTenders before they can gain access to the PQQ documentation. All information relating to and including the pre-qualification documents, any clarifications and changes will be issued/published via this portal. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6) If for any reason it is not possible to admit to the framework one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a framework agreement, the contracting entity reserves the right to invite the next highest scoring tenderer to join the framework and/or deliver the contract as appropriate to the circumstances pertaining to the framework agreement;
7) At its absolute discretion, the Contracting Entity may elect to terminate this procurement process, the framework agreement awarded at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;
9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
10) At Section II.2.9) we have indicated that 5 will be invited to tender, please note that the contracting entity reserves the right to invite at least 5 subject to that number qualifying.

Source: OJS 2021/S 037-093691 (2021-02-18)

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