The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 service desk, on-site desk-side support, back office Infrastructure support and service management operated under a single managed service.
Deadline
The time limit for receipt of tenders was 2020-07-31.
The procurement was published on 2020-06-30.
Suppliers
The following suppliers are mentioned in award decisions or other procurement documents:
Object Scope of the procurement
Title: Managed Services for ICT Infrastructure
IBTS/012/2020
Products/services: Data network management and support services📦
Short description:
“The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can...”
Short description
The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 service desk, on-site desk-side support, back office Infrastructure support and service management operated under a single managed service.
Show more
Estimated value excluding VAT: EUR 2 000 000 💰
1️⃣
Additional products/services: Information technology services📦
Additional products/services: Data network support services📦
Additional products/services: Computer network services📦
Place of performance: Éire/Ireland🏙️
Main site or place of performance: Dublin.
Description of the procurement:
“The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can...”
Description of the procurement
The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 service desk, on-site desk-side support, back office infrastructure support and service management operated under a single managed service.
Show more Award criteria
Price is not the only award criterion and all criteria are stated only in the procurement documents
Scope of the procurement
Estimated total value excluding VAT: EUR 2 000 000 💰
Duration of the contract, framework agreement or dynamic purchasing system
The time frame below is expressed in number of months.
Description
Duration: 24
Information about options
Options ✅
Description of options: Two extension of 12 months at the discretion of the IBTS.
Legal, economic, financial and technical information Economic and financial standing
List and brief description of selection criteria: As per RFT
Procedure Type of procedure
Open procedure
Administrative information
Time limit for receipt of tenders or requests to participate: 2020-07-31
12:00 📅
Languages in which tenders or requests to participate may be submitted: English 🗣️
Tender must be valid until: 2020-10-30 📅
Conditions for opening of tenders: 2020-07-31
12:00 📅
Complementary information Information about recurrence
This is a recurrent procurement ✅ Information about electronic workflows
Electronic ordering will be used
Electronic invoicing will be accepted
Electronic payment will be used
Review body
Name: Remedies Directive applies
Postal town: Dublin
Country: Ireland 🇮🇪
Source: OJS 2020/S 127-310763 (2020-06-30)
Contract award notice (2021-02-19) Object Scope of the procurement
Short description:
“The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can...”
Short description
The IBTS wishes to tender for a managed service contract to support their IT Infrastructure.
The IBTS is seeking an innovative service partner who can provide a process driven, proactive, managed service that is flexible enough to integrate with its existing requirements while operating to the highest standards and facilitating future developments. The service provider will be expected to provide a 24/7 service desk, on-site desk-side support, back office infrastructure support and service management operated under a single managed service.
Show more
Total value of the procurement (excluding VAT): EUR 2 000 000 💰
Award criteria
Quality criterion (name): Compliance with scope of services
Quality criterion (weighting): 14
Cost criterion (name): Cost
Cost criterion (weighting): 6
Procedure Administrative information
Previous publication concerning this procedure: 2020/S 127-310763
Award of contract
1️⃣
Contract Number: 1
Title: Managed Services for ICT Infrastructure
Date of conclusion of the contract: 2021-02-01 📅
Information about tenders
Number of tenders received: 4
Number of tenders received from SMEs: 3
Number of tenders received by electronic means: 4
Name and address of the contractor
Name: Hibernia Services Ltd. t/a Evros Technology Group
National registration number: N/a
Postal address: Hibernia House, Cherrywood Business Park
Postal town: Dublin 1
Country: Ireland 🇮🇪
Phone: +353 872887253📞
E-mail: hugh.dawson@hetg.ie📧
Region: Éire/Ireland🏙️
The contractor is an SME
Information on value of the contract/lot (excluding VAT)
Total value of the contract/lot: EUR 2 000 000 💰
Complementary information Review body
Postal address: As above
Source: OJS 2021/S 038-095760 (2021-02-19)