Design, Implementation and Maintenance of a B2B and Corporate Website including the Provision of a Content Management System

Tourism Ireland CLG

Tourism Ireland seeks a suitably qualified supplier to provide for the design, implementation and maintenance of a B2B and corporate website including the provision of a content management system.
The contract period will be for 5 years subject to annual renewal based on annual performance review, budget, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for a further 2 years up to a maximum term of 7 years.
It is anticipated that work under the contract will commence in May 2021. Please refer to the documentation attached for downloading for full details of the requirements.

Deadline

The time limit for receipt of tenders was 2021-01-25. The procurement was published on 2020-12-15.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2020-12-15 Contract notice
2023-09-21 Contract award notice
Contract notice (2020-12-15)
Object
Scope of the procurement
Title: Computer-related services
Reference number: CSD/IT/2020-001
Short description:
Tourism Ireland seeks a suitably qualified supplier to provide for the design, implementation and maintenance of a B2B and corporate website including the provision of a content management system. The contract period will be for 5 years subject to annual renewal based on annual performance review, budget, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for a further 2 years up to a maximum term of 7 years. It is anticipated that work under the contract will commence in May 2021. Please refer to the documentation attached for downloading for full details of the requirements.
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Notice metadata
Original language: English ๐Ÿ—ฃ๏ธ
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: Computer-related services ๐Ÿ“ฆ
Additional CPV: Software-related services ๐Ÿ“ฆ
Place of performance
NUTS region: ร‰ire/Ireland ๐Ÿ™๏ธ

Procedure
Procedure type: Restricted procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Awarding authority type: Body governed by public law
Awarding authority name: Tourism Ireland CLG
Postal address: 4th Floor - Bishop's Square, Redmond's Hill
Postal code: D02 TD99
Postal town: Dublin
Contact
Internet address: http://www.ireland.com ๐ŸŒ
E-mail: tenderresponse@tourismireland.com ๐Ÿ“ง
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179951&B=ETENDERS_SIMPLE ๐ŸŒ
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179951&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Dates
Date dispatched: 2020-12-15 ๐Ÿ“…
Submission deadline: 2021-01-25 ๐Ÿ“…
Publication date: 2020-12-18 ๐Ÿ“…
Identifiers
Notice number: 2020/S 247-612870
OJ-S issue: 247
Additional information
Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. All information relating to attachments, including clarifications and changes, will be published on www.etenders.gov.ie only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties; Should you experience difficulty when registering or uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30 GMT). All queries regarding this tender requirement or process must be submitted through www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making the query will not be disclosed when circulating the response. The contracting authority reminds suppliers that application to this competition and completion of tenders should in no way impede the need to comply with government advice/directives for isolation or any other requirements or containment measures in place to fight the spread of Covid-19. This is the 1st stage in a 2-stage restricted tender procedure. suitably qualified bidders are hereby invited to submit a request to participate. The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers; whether a final contract is awarded. Contract award will be subject to the approval of the Board of Tourism Ireland; Tourism Ireland reserves the right to permit its sister agencies, Fรกilte Ireland and Tourism Northern Ireland, to draw down services under any agreement resulting from this procurement process; It will be a condition of award that the successful tenderer is and remains tax compliant At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time; Please note in relation to all documents, that where reference is made to a standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words โ€˜or equivalentโ€™ will always be appended; Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition; At Section II.2.9) we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying; Requests to participate must be delivered as per the instructions and by the stated deadline; Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland. To the extent that any personal data is processed in connection with the provision of the services or otherwise, the provisions set out in Tourism Irelandโ€™s ICT and GDPR guidelines shall apply to such processing; Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland. The contract will be subject to Irish law; Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.
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Object
Scope of the procurement
Short description:
Tourism Ireland seeks a suitably qualified supplier to provide for the design, implementation and maintenance of a B2B and corporate website including the provision of a content management system.
The contract period will be for 5 years subject to annual renewal based on annual performance review, budget, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for a further 2 years up to a maximum term of 7 years.
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It is anticipated that work under the contract will commence in May 2021. Please refer to the documentation attached for downloading for full details of the requirements.
Estimated total value: 500 000 EUR ๐Ÿ’ฐ
Short description:
Tourism Ireland seeks a suitably qualified supplier to provide for the design, implementation and maintenance of a B2B and Corporate Website including the provision of a content management system.
It is anticipated that work under the contract will commence in May 2021.
Estimated value excluding VAT: 500 000 EUR ๐Ÿ’ฐ
Duration: 60 months
Description of renewals:
The contract period will be for 5 years subject annual renewal based on satisfactory performance, budget, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for 2 further years up to a maximum term of 7 years.
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Place of performance
Main site or place of performance: Island of Ireland.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
Please refer to the associated tender documentation available for downloading from www.etenders.gov.ie
Economic and financial standing:
Selection criteria as stated in the procurement documents
Please refer to the associated tender documentation available for downloading from www.etenders.gov.ie
Minimum level(s) of standards:
Selection criteria as stated in the procurement documents.
Please refer to the associated tender documentation available for downloading from www.etenders.gov.ie
Technical and professional ability:
Selection criteria as stated in the procurement documents
Please refer to the associated tender documentation available for downloading from www.etenders.gov.ie
Minimum level(s) of standards: Selection criteria as stated in the procurement documents
Contract execution
Contract performance conditions:
Selection criteria as stated in the procurement documents
Please refer to the associated tender documentation available for downloading from www.etenders.gov.ie
Tourism Ireland requires the services to adhere to good industry security practice and must be in compliance with legislative and regulatory requirements including:
โ€ข EU GDPR,
โ€ข Data Protection Act 2018.

Procedure
Legal basis: 32014L0024
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Evaluation against the pre-qualification and suitability criteria stated in the tender documentation for Stage 1.
Requests to participate that pass all pre-qualification requirements will be evaluated against the following suitability criteria:
Previous relevant experience in managing contracts of a similar size and nature within the previous 3 years/list of referees proven skills and Knowledge, including team experience in all areas of requirements as outlined in the specification UX Capability.
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Please refer to the associated tender documentation available for downloading from www.etenders.gov.ie
Time of receipt of tenders: 12:00
Date of dispatch of invitations: 2021-02-22 ๐Ÿ“…
Languages in which tenders or requests to participate may be submitted: English ๐Ÿ—ฃ๏ธ
Tender validity period: 12 months

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Procurement Officer
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/1197 ๐ŸŒ
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=179951&B=ETENDERS_SIMPLE ๐ŸŒ

Reference
Additional information
Suppliers must register their interest on the eTenders website (www.etenders.gov.ie) in order to be included on the mailing list for clarifications and to respond electronically to the competition. All information relating to attachments, including clarifications and changes, will be published on www.etenders.gov.ie only. Tourism Ireland will not accept responsibility for information relayed (or not relayed) via third parties;
Show more
Should you experience difficulty when registering or uploading documents please contact the eTenders Support Desk for technical assistance. Email etenders@eu-supply.com or telephone: 353 (0) 212439277 (9.00-17.30 GMT).
All queries regarding this tender requirement or process must be submitted through www.etenders.gov.ie as a specific question. Responses will be circulated to those tenderers that have registered an interest in this notice on www.etenders.gov.ie The details of the person making the query will not be disclosed when circulating the response.
Show more
The contracting authority reminds suppliers that application to this competition and completion of tenders should in no way impede the need to comply with government advice/directives for isolation or any other requirements or containment measures in place to fight the spread of Covid-19.
Show more
This is the 1st stage in a 2-stage restricted tender procedure. suitably qualified bidders are hereby invited to submit a request to participate.
The contracting authority will not be responsible for any costs, charges or expenses incurred by candidates or tenderers; whether a final contract is awarded.
Contract award will be subject to the approval of the Board of Tourism Ireland;
Tourism Ireland reserves the right to permit its sister agencies, Fรกilte Ireland and Tourism Northern Ireland, to draw down services under any agreement resulting from this procurement process;
It will be a condition of award that the successful tenderer is and remains tax compliant
At its absolute discretion, the contracting authority may elect to terminate this procurement process, or any contract awarded at any time;
Please note in relation to all documents, that where reference is made to a standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words โ€˜or equivalentโ€™ will always be appended;
Show more
Without prejudice to the principle of equal treatment, the contracting authority is not obliged to engage in a clarification process in respect of the procurement documents with missing or incomplete information. Therefore, respondents are advised to ensure that they return completed documentation in order to avoid the risk of elimination from the competition;
Show more
At Section II.2.9) we have indicated that 5 applicants will be invited to tender, please note that the contracting authority reserves the right to invite at least 5 subject to that number qualifying;
Requests to participate must be delivered as per the instructions and by the stated deadline;
Tourism Ireland is subject to the provisions of the Code of Practice on Freedom of Information for North/South Implementation Bodies and Tourism Ireland.
To the extent that any personal data is processed in connection with the provision of the services or otherwise, the provisions set out in Tourism Irelandโ€™s ICT and GDPR guidelines shall apply to such processing;
Award of this contract will be subject to selected candidate being qualified for the purposes of the Fair Employment and Treatment (Northern Ireland) Order 1998, if based in Northern Ireland.
The contract will be subject to Irish law;
Tourism Ireland reserves the right without advance notice (and without giving reasons unless so required by law and without liability to the applicants) to amend or otherwise change the process or to terminate the process.

Complementary information
Review body
Name: The High Court
Postal address: The Four Courts
Postal town: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Source: OJS 2020/S 247-612870 (2020-12-15)
Contract award notice (2023-09-21)
Object
Scope of the procurement
Short description:
Tourism Ireland initiated a competitive procurement process to appoint a suitably qualified supplier to provide for the Design, Implementation and Maintenance of a B2B and Corporate Website including the Provision of a Content Management System. The Contract Period will be for 5 years subject to annual renewal based on annual performance review, budget, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for a further 2 years up to a maximum term of 7 years.
Show more
Total value of the procurement: 750 000 EUR ๐Ÿ’ฐ
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Contracting authority
Identity
Postal address: 4th Floor - Bishop's Square, Redmond's Hill

Reference
Dates
Date dispatched: 2023-09-21 ๐Ÿ“…
Publication date: 2023-09-26 ๐Ÿ“…
Identifiers
Notice number: 2023/S 185-577991
Refers to notice: 2020/S 247-612870
OJ-S issue: 185
Additional information
CONTRACT AWARDED. COMPETITION CLOSED

Object
Scope of the procurement
Short description:
Tourism Ireland initiated a competitive procurement process to appoint a suitably qualified supplier to provide for the Design, Implementation and Maintenance of a B2B and Corporate Website including the Provision of a Content Management System.
The Contract Period will be for 5 years subject to annual renewal based on annual performance review, budget, and other factors. If the services provided are deemed to be satisfactory, the contract may be renewed annually for a further 2 years up to a maximum term of 7 years.
Show more
Place of performance
Main site or place of performance: Island of Ireland

Procedure
Award criteria
Quality criterion (name): Account Management and Project Governance
Quality criterion (weighting): 10%
Quality criterion (name): Design and Development Methodology
Quality criterion (weighting): 15%
Quality criterion (name): CMS Capability, including Training Approach
Quality criterion (weighting): 12.50%
Quality criterion (name): Managed Services and Support plus Licensing
Cost criterion (name): Ultimate Cost
Cost criterion (weighting): 50%

Award of contract
Date of contract conclusion: 2021-07-27 ๐Ÿ“…
Name: Arekibo Communications
National registration number: IE6363295D
Postal address: 16 Windsor Place, Dublin 2
Postal town: Dublin
Postal code: Dublin
Country: Ireland ๐Ÿ‡ฎ๐Ÿ‡ช
Internet address: http://www.arekibo.com ๐ŸŒ
Total value of the procurement: 750 000 EUR ๐Ÿ’ฐ
Information about tenders
Number of tenders received: 5
Source: OJS 2023/S 185-577991 (2023-09-21)