Supply, Implementation and Support of a Cloud HCM Solution

Electricity Supply Board (ESB)

Electricity Supply Board (ESB) wishes to invite expression of interests from service providers to provide a Cloud Human Capital Management system (HCM). The contracting entity will be responsible and accountable for the cloud software services, implementation services and ongoing support.
The contracting entity must provide a solution that has integration capabilities to an on premise SAP S/4 HANA system which caters for Finance Payroll (Ireland and UK), time management, Compensation and Core HR (Org management and personnel admin) functions.
It is essential that the service providers have a proven track record delivering, implementing and supporting a major IT system.
Please note, if the principal contractor is not the supplier of the product, ESB retains the right to have annual licence and maintenance contract directly with the product owner.

Deadline

The time limit for receipt of tenders was 2019-04-30. The procurement was published on 2019-04-02.

Suppliers

The following suppliers are mentioned in award decisions or other procurement documents:

Who? What? Where?
Procurement history
Date Document
2019-04-02 Contract notice
2020-03-31 Contract award notice
Contract notice (2019-04-02)
Object
Scope of the procurement
Title: IT services: consulting, software development, Internet and support
Reference number: SSCON4456
Short description:
Electricity Supply Board (ESB) wishes to invite expression of interests from service providers to provide a Cloud Human Capital Management system (HCM). The contracting entity will be responsible and accountable for the cloud software services, implementation services and ongoing support. The contracting entity must provide a solution that has integration capabilities to an on premise SAP S/4 HANA system which caters for Finance Payroll (Ireland and UK), time management, Compensation and Core HR (Org management and personnel admin) functions. It is essential that the service providers have a proven track record delivering, implementing and supporting a major IT system. Please note, if the principal contractor is not the supplier of the product, ESB retains the right to have annual licence and maintenance contract directly with the product owner.
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Notice metadata
Original language: English 🗣️
Document type: Contract notice
Nature of contract: Services
Regulation: European Union, with participation of GPA countries
Common procurement vocabulary (CPV)
Code: IT services: consulting, software development, Internet and support 📦
Additional CPV: Software programming and consultancy services 📦
Place of performance
NUTS region: Dublin 🏙️

Procedure
Procedure type: Negotiated procedure
Type of bid: Submission for all lots
Award criteria
The most economic tender

Contracting authority
Identity
Country: Ireland 🇮🇪
Awarding authority type: Utilities entity
Awarding authority name: Electricity Supply Board (ESB)
Postal address: 2 Gateway, East Wall Road
Postal town: Dublin 3
Contact
Internet address: http://www.esb.ie 🌏
E-mail: donie.cahalane@esb.ie 📧
Phone: +353 17026157 📞
URL for documents: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=144774&B=ETENDERS_SIMPLE 🌏
URL for participation: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=144774&B=ETENDERS_SIMPLE 🌏

Reference
Dates
Date dispatched: 2019-04-02 📅
Submission deadline: 2019-04-30 📅
Publication date: 2019-04-05 📅
Identifiers
Notice number: 2019/S 068-161004
OJ-S issue: 68
Additional information
Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.

Object
Scope of the procurement
Short description:
Electricity Supply Board (ESB) wishes to invite expression of interests from service providers to provide a Cloud Human Capital Management system (HCM). The contracting entity will be responsible and accountable for the cloud software services, implementation services and ongoing support.
Show more
The contracting entity must provide a solution that has integration capabilities to an on premise SAP S/4 HANA system which caters for Finance Payroll (Ireland and UK), time management, Compensation and Core HR (Org management and personnel admin) functions.
Show more
It is essential that the service providers have a proven track record delivering, implementing and supporting a major IT system.
Please note, if the principal contractor is not the supplier of the product, ESB retains the right to have annual licence and maintenance contract directly with the product owner.
The contracting entity intends to procure a Cloud Human Capital Management (HCM) Solution. ESB is in the process of migrating its’ current IT landscape which supports standard cross business unit processes such as finance, materials management and work management functions from its existing SAP ECC 6.0 system to SAP S/4 HANA 1809.
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However, some key Human Capital Management (HCM) business functions in future will be catered through a newly acquired Cloud HCM solution. The proposed timeline for the completed implementation of this solution (eventual project go-live) will be Q4, 2020 and the delivery of this Cloud HCM solution will need to work closely with a parallel SAP S/4 HANA project.
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To this end, the contracting entity intends to procure a Human Capital Management (HCM) Cloud Solution. It is proposed that the contract will include services under the following headings: cloud software service: the provision of a reliable Cloud solution which caters for the suite of HCM modules outlined below. This service will include both the cloud software functionality itself as well as associated licensing requirements.
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Implementation services: the provision of services which will work closely with ESB’s internal HR business and IT teams to design and implement this cloud software service. This HCM solution must also integrate with ESB’s existing IT systems and infrastructure.
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Ongoing support services: the provision of ongoing support for the cloud software service as well as delivery of future innovations and improvements relating to the implemented suite of HCM modules.
Duration: 36 months
Description of options:
ESB retains the option of extending the contract up to 24 months. Therefore the total contract period will be up to 5 years.
Additional information:
Please refer to the individual instructions for submission of bids relevant to each tender issued via the system.

Legal, economic, financial and technical information
Conditions for participation
Suitability to pursue the professional activity:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 148710.
Economic and financial standing:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 148710.
Technical and professional ability:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 148710.
Contract execution
Deposits and guarantees required: Will be set out in the RFT.
Main financing conditions and payment arrangements and/or reference to the relevant provisions governing them: Will be set out in the RFT.
Legal form to be taken by the group of economic operators to whom the contract is to be awarded:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 148710.
Contract performance conditions:
As stated in Procurement Qualification Questionnaire (PQQ) available to download from www.etenders.gov.ie using RFT ID 148710.

Procedure
Legal basis: 32014L0025
Envisaged number of candidates: 5
Objective criteria for choosing the limited number of candidates:
Applicants will be assessed on the quality of their responses to the criteria and rules outlined in the qualification questionnaire and at least the top scoring 5 firms will be invited to tender, subject to that number qualifying.
Time of receipt of tenders: 12:00
Languages in which tenders or requests to participate may be submitted: English 🗣️

Contracting authority
Identity
National registration number: N/a
Contact
Contact point: Donie Cahalane
Address of the buyer profile: https://irl.eu-supply.com/ctm/Company/CompanyInformation/Index/377 🌏
Documents URL: http://irl.eu-supply.com/app/rfq/rwlentrance_s.asp?PID=144774&B=ETENDERS_SIMPLE 🌏

Reference
Additional information
1) It is our intention to use the Irish Government Procurement portal (www.etenders.gov.ie) for this competition. Access to this Portal is free of charge. Interested parties must formally register their expression of interest for this competition on eTenders before they can gain access to the PQQ documentation. All information relating to and including the pre-qualification documents, any clarifications and changes will be issued/published via this portal. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
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2) This is the sole call for competition for this service;
3) The contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) Contract award will be subject to the approval of the competent authorities;
5) It will be a condition of award that candidates are tax compliant;
6) If for any reason it is not possible to admit to the contract one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract, the contracting entity reserves the right to invite the next highest scoring tenderer to join the contract and/or deliver the contract as appropriate to the circumstances pertaining to the contract;
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7) At its absolute discretion, the contracting entity may elect to terminate this procurement process, the contract awarded at any time;
8) Please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words "or equivalent" will always be appended;
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9) Without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
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10) At Section II.2.9 we have indicated that 5 will be invited to tender, please note that the contracting entity reserves the right to invite at least 5 subject to that number qualifying.

Complementary information
Review body
Name: Chief Registrar
Postal address: Four Courts, Inns Quay
Postal town: Dublin 7
Country: Ireland 🇮🇪
Phone: +353 18886000 📞
Internet address: http://www.courts.ie 🌏
Service from which information about the review procedure may be obtained
Name: Supplier's own legal advisor
Postal address: Ireland
Postal town: Ireland
Source: OJS 2019/S 068-161004 (2019-04-02)
Contract award notice (2020-03-31)
Object
Scope of the procurement
Short description:
Electricity Supply Board (ESB) wishes to invite expression of interests from service providers to provide a Cloud Human Capital Management system (HCM). The contracting entity will be responsible and accountable for the Cloud software services, implementation services and ongoing support. The contracting entity must provide a solution that has integration capabilities to an on premise SAP S/4 HANA system which caters for finance payroll (Ireland and UK), time management, compensation and Core HR (organisation management and personnel administration) functions. It is essential that the service providers have a proven track record delivering, implementing and supporting a major IT system. Please note, if the principal contractor is not the supplier of the product, ESB retains the right to have annual licence and maintenance contract directly with the product owner.
Show more
Notice metadata
Document type: Contract award notice

Procedure
Type of bid: Not applicable

Reference
Dates
Date dispatched: 2020-03-31 📅
Publication date: 2020-04-03 📅
Identifiers
Notice number: 2020/S 067-160399
Refers to notice: 2019/S 068-161004
OJ-S issue: 67

Object
Scope of the procurement
Short description:
Electricity Supply Board (ESB) wishes to invite expression of interests from service providers to provide a Cloud Human Capital Management system (HCM). The contracting entity will be responsible and accountable for the Cloud software services, implementation services and ongoing support.
Show more
The contracting entity must provide a solution that has integration capabilities to an on premise SAP S/4 HANA system which caters for finance payroll (Ireland and UK), time management, compensation and Core HR (organisation management and personnel administration) functions.
Show more
However, some key Human Capital Management (HCM) business functions in future will be catered through a newly acquired Cloud HCM solution. The proposed timeline for the completed implementation of this solution (eventual Project Go-Live) will be Q4, 2020 and the delivery of this Cloud HCM solution will need to work closely with a parallel SAP S/4 HANA project.
Show more
To this end, the contracting entity intends to procure a Human Capital Management (HCM) Cloud Solution. It is proposed that the contract will include services under the following headings:
— Cloud software service: the provision of a reliable Cloud solution which caters for the suite of HCM modules outlined below. This service will include both the Cloud software functionality itself as well as associated licensing requirements,
— implementation services: the provision of services which will work closely with ESB’s internal HR business and IT teams to design and implement this Cloud software service. This HCM solution must also integrate with ESB’s existing IT systems and infrastructure,
Show more
— ongoing support services: the provision of ongoing support for the Cloud software service as well as delivery of future innovations and improvements relating to the implemented suite of HCM modules.
Place of performance
Main site or place of performance: Dublin.

Procedure
Award criteria
Quality criterion (name): Technical
Quality criterion (weighting): 60 %
Price (weighting): 40 %

Award of contract
Date of contract conclusion: 2020-03-10 📅
Name: Ernst & Young
National registration number: IE 4554695L
Postal address: Harcourt Centre, Harcourt Street
Postal town: Dublin
Country: Ireland 🇮🇪
Phone: +353 4794074 📞
E-mail: eytendersirl@ie.ey.com 📧
Country: Dublin 🏙️
Internet address: http://www.ey.com 🌏
Information about tenders
Number of tenders received: 7

Reference
Additional information
1) it is our intention to use the Irish Government Procurement Portal (www.etenders.gov.ie) for this competition. Access to this portal is free of charge. Interested parties must formally register their expression of interest for this competition on eTenders before they can gain access to the PQQ documentation. All information relating to and including the pre-qualification documents, any clarifications and changes will be issued/published via this portal. The contracting entity will not accept responsibility for information relayed (or not relayed) via third parties;
Show more
2) this is the sole call for competition for this service;
3) the contracting entity will not be responsible for any costs, charges or expenses incurred by candidates or tenderers;
4) contract award will be subject to the approval of the competent authorities;
5) it will be a condition of award that candidates are tax compliant;
6) if for any reason it is not possible to admit to the contract one or more of the tenderers invited following the conclusion of this competitive process, or having awarded a contract, the contracting entity reserves the right to invite the next highest scoring tenderer to join the contract and/or deliver the contract as appropriate to the circumstances pertaining to the contract;
Show more
7) at its absolute discretion, the contracting entity may elect to terminate this procurement process, the contract awarded at any time;
8) please note in relation to all documents, that where reference is made to a particular standard, make, source, process, trademark, type or patent, that this is not to be regarded as a de facto requirement. In all such cases it should be understood that such indications are to be treated strictly and solely for reference purposes only, to which the words ‘or equivalent’ will always be appended;
Show more
9) without prejudice to the principle of equal treatment, the contracting entity is not obliged to engage in a clarification process in respect of questionnaires with missing or incomplete information. Therefore, candidates are advised to ensure that they return fully completed questionnaires in order to avoid the risk of elimination from the competition;
Show more
10) at Section II.2.9) we have indicated that five will be invited to tender, please note that the contracting entity reserves the right to invite at least five subjects to that number qualifying.
Source: OJS 2020/S 067-160399 (2020-03-31)
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